2023 Graduate - Professional Services Consultant

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Position Summary

Adobe Customer Solutions is responsible for selling and delivering a range of professional services. These services are delivered by a range of experts (services sales, project management, consulting, user experience, solutions architecture, and solutions account management) to support planning, solution design, implementation, and ongoing use of Adobe products by customers across the region. As such, the team works collaboratively with external customers, partners alongside technical & services sales, marketing, engineering and others.

Adobe Customer Solutions provide high end consulting services so our customers gain the maximum benefit from their investment in Adobe's enterprise software products. Engagements range from full life cycle project delivery, through in-depth product consulting to mentoring and knowledge transfer.

This role is in the Australia/New Zealand Enterprise Consulting team which has responsibility for delivering solutions on the Adobe AEM product set.

As an Associate Consultant, you will be expected to develop foundational consulting skills, such as,

  • Communication,
  • Critical thinking,
  • Customer research,
  • Facilitating meetings and workshops,
  • Decision-making,
  • Developing proposals and presentations,
  • Sharing findings and recommendations with customers,
  • Implementing recommendations,
  • Managing projects,
  • Liaising with clients to keep them up-to-date on progress, etc.

Responsibilities

  • Quickly learn the full suite of Adobe solutions, AEM (Adobe Experience Manager), Campaign, Target, Analytics, Marketo, Magento, Workfront and AEP (Adobe Experience Platform).
  • Over time, you would be expected to become an expert in at least one Adobe solution.
  • Leverage hands-on technical and product skills, as well as digital marketing business acumen, in designing the solution architecture, in partnership with one or more solution experts
  • Maintain up to date knowledge of Adobe and related technology (as well as related / competing technologies) to be able to provide value added consulting to clients and partners
  • Manage customer expectations appropriately in partnership with the PMO and Tech Lead engaged with.
  • Build relationships through seeking mentorship, introductory meetings, networking events across team environments.

Requirements

  • Graduate in 2022 OR have graduated no earlier than Dec 2021
  • Australian citizen or permanent resident or a New Zealand citizen based in Sydney
  • Ability to work full time as of February 2023
  • Bachelor’s degree in computer science, engineering or similar
  • Demonstrated ability to learn quickly, be a team player, and manage change effectively
  • Passion for Content and/or Data platforms
  • Understanding of internet architecture and experience with Web application development using JSP, Java Servlets, XML and HTML5.
  • Knowledge of Java web frameworks
  • Experience with UIs with JS frameworks (Bootstrap, Angular, etc…) desired
  • Experience of development in an Agile environment
  • A self-starter, results-oriented, persuasive, multi-tasker, service-oriented and professional.
  • Be proactive in customer engagements, such as communicates delays or issues in advance.

Get to know us a little more

Simply put, we're a NASDAQ-listed leader in digital marketing and media software, we help individuals and enterprise customers to make, manage, measure, monetise content to achieve their business goals.

Check out our fast facts to learn more about our business (https://www.adobe.com/au/about-adobe/fast-facts.html) and learn more about the business units at Adobe (https://universitycareerswithadobeaus.splashthat.com/)

Closing in 5 days
Closing in 5 days
  • Job type:Graduate Jobs
  • Disciplines:
    Computer Science, Consulting, Engineering, Engineering Software,
    ...
  • Work rights:
    Australian Citizen, Australian Permanent Resident,
    ...
  • Locations:
    Regional New South
    ...
  • POSITION START DATE

    Apr 2023 (approx)

  • SALARY

    $65,000-$75,000

  • VACANCIES

    2

  • Closing Date:30th Sep 2022, 1:59 pm

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