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What do our Grads and Interns have to say?

Amadeus


Song

Graduate Product Definition Analyst – 01 July 2018
SMC Intern – 1 May 2017
Bachelor of Commerce, Major in Business Information Systems

What does a regular day at Amadeus look like?

My regular day as a graduate starts as learning the products from product experts. In our team, we work mostly on projects where we work on product enhancement as requested by clients or maintenance to improve our product stability. Working at Amadeus is like working with people around the world. Often I will be joining the meetings with teams around the world (Nice, London, Boston, Singapore, Bangalore and more) to discuss the progress of the projects and next steps for implementation.

What do you enjoy the most about working here?

Amadeus is truly a diverse organisation with people from different cultural and professional experience. We have teams all around the world where we work very closely on a joint project. From project-product level we work with teams in Nice, Singapore, London and Boston to deliver outcomes for clients. We also work together with extended account team in Seoul, Tokyo, Kuala Lumpur, Sydney and many more where they help us with service and product delivery. I appreciate this exposure to different cultures as it always help me to equip new perspectives on how I approach challenges and problems from different regions. We have airline clients located all around the world where we have opportunities to visit their office for presentation, training and implementation support.

We have colleagues with experience in IT and Travel industry, we have developers, engineers and business analysts all in the same team. It is always interesting to be working together with experts from such dynamic industries where we never stop learning new technologies and industry trends to achieve best business practice. Working at Amadeus, I have always enjoyed contributing in such environment that promotes growth and development both personally and professionally.

Describe your most exciting project or different roles you had for example

When I was working as an intern in Global Customer Care team, I was given an opportunity to present and host regular operational meetings with our key APAC clients. I have immensely enjoyed working together with the airlines as they have always provided me with practical challenges. I was responsible for managing clients’ expectation during the regular meetings by providing updates and progress of our maintenance and recovery actions. I greatly appreciate my time during the internship as I was able to develop my business acumen on how I should communicate and deal with clients. This experience has provided me an opportunity to build positive relationships with my clients. It was truly exciting when I was on a holiday traveling some of our clients’ city, I was kindly invited by them to visit and tour their office. Internship in Amadeus has provided me an opportunity to build my network around the world.

One piece of advice for graduates/interns

One piece of advice for interns and graduates is to know what you are good at and what you really like. If you could relate those two when you are applying for internships or graduate positions, it will be a positive synergy for you and for the company. I have always liked to travel around the world since I was young. I have always enjoyed talking with people from different cultures and experience their way of living. I was able to relate my passion towards travel with my specialisation from university to pursue my journey in Amadeus. I have been greatly enjoying my time here in Amadeus and it has given me motivation and goals in my career to advance and pursue.


Angie

Graduate Business Analyst – 16 October 2017
Master of Technology (Enterprise Systems)

What does a regular day at Amadeus look like?

My day starts with a cup of coffee and a stand-up meeting. The stand-up meeting is for all the team members to sync up on what they have been doing and what they are going to do. We normally have 1 or 2 meetings through the day, they’re either discussions or clarifications within the team, or remote meetings with other sites (Nice, Bangalore, Singapore, etc). We either bring our lunch or go out at noon. There are plenty of good food options around the office and we have monthly team lunch that we take turns picking out a nice place to explore the surrounding area.

What do you enjoy the most about working here?

My manager and colleges are really supportive. I can be completely transparent with my manager about what my thoughts and doubts about my career plan and he gives me suggestions and advice. Whenever I need help, they are always there. A few other perks are since our clients and offices are all around the world, I have many opportunities to go on business trips. The working hours at Amadeus are also quite flexible so if you are a morning person, you can go to work very early in the morning and finish early in the afternoon and vice versa. It is truly a delightful environment to work in!

Describe your most exciting project or different roles you had for example

All the projects I participated are exciting but among them, I would say the most impressive and challenging one was to attend the workshop for Japan Airlines in Tokyo. I was quite anxious in the preparation stage because it was my first client workshop. What comforted me most was that my manager and all my colleagues in the team were so supportive and trusted that I could handle the workshop. It indeed was a truly amazing experience – understanding the client’s business requirement and process, interacting and building rapport with not only the JAL people but also Amadeus colleagues from other offices (Tokyo, Nice, etc.). It’s also good opportunity to learn, to structure my knowledge and of course I enjoyed visiting Tokyo during the weekend!

One piece of advice for graduates/interns

Find the things you love. For me, I feel grateful to be a Business Analyst. Going to work every morning is not hard work. I’m excited and looking forward to the new projects and challenges. You’ll be at work half of your awake time, so choose wisely!


Rodney

Software Development Intern – 7 January 2018
Bachelor of Computer Science, Majoring in Gaming and Multimedia Development & Cyber Security

What does a regular day at Amadeus Look like?

Every day at Amadeus is quite relaxed, employees are not on the clock, you just turn up and do a full day’s work. Your team and managers are supportive and always happy to help. As an Intern you are treated as a real employee, you have the freedom to direct your project any way you seem fit, innovation is encouraged. At the end of the day I enjoy listening to music whilst working on my project.

What do you enjoy the most about working here?

For me, the location is awesome, it's positioned right next to Central Station with easy access through the Pedestrian Tunnel. There is a supermarket just around the corner, and Market City is a great place go for lunch. Every Tuesday we play soccer at lunchtime on a rooftop pitch at Ultimo Community Centre. It’s a great way to meet people from outside of your team, break up the day and the views are amazing!

Describe your most exciting project

For my project I designed a Prototype Chat-Bot for the Google Assistant. This Chat-Bot enables users to check in for flights using their voice. It was very challenging creating a system that could handle arbitrary user requests, but with help from tools such as Dialogflow and the support from my team, I was able to create an experience I am quite proud of.

One piece of advice for graduates / interns

For job interviews, when asked the question ‘Why did you choose us?’, instead of reciting the positives of the company, tell them what you want to do for the company, and why only they can provide it. This makes your answer more unique, and shows you are the right person to bring something new to the team.

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