Cloud Support Intern, AWS profile banner profile banner

Cloud Support Intern, AWS

Job summary

Amazon Web Services (AWS) is  the market leader and technology forerunner in cloud services. Our Cloud  Support team provides technical support to our customers across the  globe. We are looking for technical interns to help accelerate our  growing Cloud Support business. This is an excellent opportunity to join  one of Amazon’s technical teams, working with some of the best and  brightest engineers, while also developing your skills and furthering  your career within one of the most innovative and progressive technology  companies.

What you will do: Interns in this program benefit  from the opportunity to gain experience with AWS cloud services  including EC2, load balancers, and S3 storage solutions. They  collaborate with AWS engineers and their peers in a virtual classroom to  learn about AWS services and practice troubleshooting techniques.  You’ll have an opportunity to apply your new skills through customer  case simulations.

Please note: Our internship dates are from late  November 2022 to February 2023, you will need to be available for those  dates to be eligible.

Note: Applications are reviewed on a  rolling basis. For an update on your status, or to confirm your  application was submitted successfully, please login to your candidate  portal.
Please note that we are reviewing a high volume of applications and appreciate your patience.

A day in the life
Amazon  has earned a reputation for excellence in the world by leading  innovative technologies. Our humongous scale helps interns experience  the thrill of working in a system of humongous scale. We are looking for  you if you are a highly determined/motivated engineer who loves  challenges and commits to improvement every day. Our Support Engineers  get an exposure to disruptive technologies applied in our software  solutions. They collaborate with software development teams to raise the  engineering and operational excellence to define the future.


As a Support Engineer Intern you will
•Candidates  will need to be in their penultimate year of their overall Bachelors/  Masters in IT/Comp Sci or a related discipline.
•You must have Australian/New Zealand citizenship or Australian permanent residency at the time you submit your application.
•Strong  written and verbal communication skills, be a fast learner and have the  ability to adapt quickly to a fast-paced development environment.
•Play  vital role in helping us leverage supporting and developing  technologies on any platform to increase global collaboration, increase  efficiency, and meet our controller ship requirements
•Directly work with development teams to improve the applications built by conducting technical
mitigations and deep dives on reported issues to find the cause and corrective actions
•Work with our other technical teams to ensure the design is effective and complements of our
in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS
•Good knowledge of computer science fundamentals such as Algorithms, Data Structures, Object Oriented Design, Databases, etc.
•Good problem solving and troubleshooting skills
•Scripting or Coding knowledge (Ex: Shell, Python, Ruby, Java, etc)


•Knowledge in applications development would be an added advantage
•Knowledge about AWS integration and usage
•Have the ability to learn technical concepts quickly with a strong sense of urgency
•Have enthusiasm for working in a fast paced, rapidly changing environment
•Be a creative problem solver, who is passionate about innovation and customer experience.
•Have strong written and oral communication skills
•Capable to deal with ambiguity; work with minimum supervision

Acknowledgement of country
In  the spirit of reconciliation Amazon acknowledges the Traditional  Custodians of country throughout Australia and their connections to  land, sea and community. We pay our respect to their elders past and  present and extend that respect to all Aboriginal and Torres Strait  Islander peoples today

Closed 8 days ago
Closed 8 days ago
  • Job type:Internships
  • Disciplines:

    Computer Science, Cyber Security, Data Science

  • Work rights:

    Australian Permanent Resident, New Zealand

  • Locations:


  • Closing Date:9th Aug 2022, 12:59 pm


Enter an employer or university you want to find in our search bar.