Operations Excellence Intern, Operations Talent Development

DESCRIPTION

Job summary
Amazon is  looking for ambitious, curious and versatile candidates to join our  unique world as interns. An Amazon AU internship within the Operational  Excellence team will provide you with an unforgettable experience in a  fast-paced, dynamic and international environment; it will boost your  resume and will provide a superb introduction to our activities.

These  internships are educational opportunities intended to allow future  managers to discover how we lead and develop our teams of Associates.  Operations Excellence Interns will learn how our managers effectively  engage their teams to realise their full potential, ensure their  performance in order to fulfil our customers’ expectations, and  encourage a safe and productive environment within our large and complex  Fulfilment Centres.

Opportunities are available in Melbourne  (Ravenhall) and Sydney (Moorebank) – both roles are based at our  Fulfilment Centres based.

Key job responsibilities
As an Operations Excellence intern you might join one of the following teams:
•  L&D (Learning and Development) – scheduling and coordinating  training, designing and creating training material, conducting learning  needs analysis
• ACES (Amazon Customer Excellence Services) –  Benchmarking, implementing best practices and working on continuous  improvement projects for various sites
• ICQA (Inventory Control and  Quality Assurance) – Ensuring inventory records are accurate and working  with operations teams to keep defects to a minimum

You will put  your analytical skills to the test and roll up your sleeves to complete  actions that will contribute to improve the functionality and level of  service that Fulfilment Centres provide to our customers. This will  include:
• Diving deep into data, mapping processes and problems
• Offering and testing potential solutions and implementing the best one(s)
•  Interacting with highly efficient managers, technology development  teams, and front line Associates to think broadly about solutions to the  most complex business and operational challenges faced by one of the  world’s fastest growing operations network.

BASIC QUALIFICATIONS

We  want to hire the world’s brightest minds, and offer them an environment  in which they can relentlessly improve the experience for our  customers.
• You are currently in your penultimate year of a degree  in Logistics, Supply Chain, Production, Engineering, Business  Management, or similar discipline
• You must have Australian/New Zealand citizenship or Australian permanent residency at the time you submit your application.
• Excellent written and verbal communication skills
• You are willing to work to flexible schedules/shifts hours
• You are results-driven with analytical skills and the desire to innovate and simplify current process and practices
• You should have strong decision-making skills, and use sound logic to communicate
•  Evidence of leadership skills – perhaps you are president of a sporting  or social club at university or took the lead in a group project
•  You are able to demonstrate curiosity and pro-activity, which will allow  you to gain greater autonomy in the course of the internship and make  the most of your time with us to fully achieve your learning and  development goals.

PREFERRED QUALIFICATIONS

•  Ability to work successfully in an ambiguous environment, to meet tight  deadlines and prioritize workload even when faced with conflicting  priorities.
• Previous work experience – a summer job, internship; if it’s an experience in a related field or business, even better

Please  note: Our internship dates are from late November 2022 to February  2023, you will need to be available for those dates to be eligible.

Note:  Applications are reviewed on a rolling basis. For an update on your  status, or to confirm your application was submitted successfully,  please login to your candidate portal. Please note that we are reviewing  a high volume of applications and appreciate your patience.

Acknowledgement of country

In  the spirit of reconciliation Amazon acknowledges the Traditional  Custodians of country throughout Australia and their connections to  land, sea and community. We pay our respect to their elders past and  present and extend that respect to all Aboriginal and Torres Strait  Islander peoples today.