At ANZ, we are driven by our purpose and strive to create a balanced and sustainable society in which everyone can take part and build a better life. Our purpose not only underpins our business strategy, it guides the decisions and actions we take every day as we serve individuals, families, businesses and communities.
If you’re motivated by creating social good, join us - be a part of building communities, providing people with opportunity, and helping to transform ideas, hard work and ambition into reality.
Our graduate programs are designed to challenge and reward. We help grow curious minds and develop careers for those motivated to make a positive difference for our customers and community. We’re interested in people with diverse backgrounds, who are excited about joining a bank that’s reinventing itself to address the complex challenges that society faces today, continuously raise standards in banking, and create opportunities for generations to come.
No matter where your career takes you, our graduate program will provide you with the foundation you need to grow and succeed.
Broaden your horizons
One of the best ways to learn is to throw you into new experiences. Each of our key business areas in Australia and New Zealand have programs that offer multiple rotations. Our program will ensure you get 18months of valuable work experiences as well as exposure to a diverse range of people, environments and situations before moving into a permanent role within the bank. We also provide supportive coaching, peer-to-peer learning, mentoring, training, networking and sponsorship from senior leaders.
With over 16,000 employees serving around six million retail and commercial customers, the Australia Division is one of our largest. Across the division, you’ll find customer servicing businesses in:
- Retail Distribution
- Business & Private Banking
- Business Banking (Emerging Corporate, Business Banking and Small Business)
- Private Banking o Regional Agribusiness Business Banking
- Customer Operations
- Customer Engagement
- Digital and Customer Experience
As an Australia Division Graduate, you will gain exposure to a wide range of experiences in how we service our customers across the businesses listed above.
Retail Distribution is the largest business within Australia Division, with around 8,800 people supporting close to five million customers around Australia.
ANZ’s retail distribution channels include our extensive branch network, our contact centre (Australian Contact Centre), and specialist sales channels, which comprise of our Mobile Lenders, Mortgages Direct, Brokers, ATMs, Foreign Exchange and International payments. We seek to develop deeper relationships with customers through needs-based conversations via our market-leading A-Z Reviews.
Business & Private Banking
We know business owners are looking for banks to make their life easier, deliver simple, digitised customer experiences and provide valued services and to help them succeed.
Our customers range from start-ups to larger more complex trading companies and high net worth individuals. Our team offers specialist skills and live in the communities we serve, so we have an intimate knowledge of our customers’ needs, their unique challenges and the financial solutions that will assist them.
Our culture and values are a critical ingredient in the success of our business. A winning strategy will never succeed without a winning culture. In a relationship based business our culture can become a tremendous source of competitive advantage. At ANZ our culture is anchored around our core values.
Our links with ANZ business support partners allow us to offer tailored financial solutions for particular customers and industries. Our business is geographically based, operating from business centres throughout metropolitan and regional Australia.
All of our customers are relationship managed, with specific industry specialists managing customers in the Health, Property and Agribusiness sectors.
Where will you be located?
We have Australia Division Based graduates across WA, QLD, NSW, SA & Victoria and the rotations are generally based out of the capital cities and surrounding suburbs.
What to expect in an Australia Division Graduate Program:
You will complete three 6 month rotations as a part of your graduate program where we will expose you to as many parts of our Division as possible. You will complete a thorough induction into the Australia Division team and we will support you in developing core capabilities across Analytics & Insights, Relationship Management, Digital, Process Engineering, & Human Centred design.
What makes a great Australia Division Graduate?
Our graduates are passionate about understanding and helping our customers meet their needs through creative ideas, data, research and problem solving whilst building business relationships along the way. We’re on the lookout for friendly, curious, self-motivated people who are keen to build their understanding of how a business operates. We take a lot of pride in our work, so collaboration, flexibility, agility and communication are important, as well as demonstrating a learning/growth mindset. We’re interested in people who flourish in a team environment but can break away from the pack and work on delivering creative solutions autonomously.
Candidate Suitability We are looking for well-rounded graduates who are keen to join a fast-paced, rapidly transforming business environment. The best graduates to come through this program are from diverse backgrounds but have one thing in common: they’re passionate about our customers and committed to creating a great customer experience.
If this sounds like the program for you, apply today on www.anz.com/careers