IT Support Engineer

Position:

We are looking for an IT Support Engineer.

Perks & Benefits

• Unparalleled rate of exposure to leading technologies, with full support for training and growing your skill-sets on the job
• Friendly and team-oriented culture
• Access to personalized development plans and real opportunities for career progression. We are always looking for leaders and dedicated staff to grow into their desired careers
• Flexible workplace environment. We understand we have lives outside of work, and we are determined to help our staff achieve a work-life balance.

Role Requirements

• Minimum of 1-2 years experience in providing IT support & troubleshooting to corporate & SME clients
• Outstanding oral and written skills and effective communication
• Logical thought process, skilled in solving problems on the fly
• Experience and demonstrated ability to administer and troubleshoot cloud-based enterprise technologies (Azure AD, 365, Hybrid)
• Microsoft Online Infrastructure exposure and experience (365, SharePoint, Azure AD, InTune) · Server Administration experience (MS Server 2008-2019, VMWare, Hyper-V)
• Experience in Network design, configuration, provisioning, and troubleshooting (Routing, Switching, Firewalls, VLAN, WAN, WLAN)
• Disaster Recovery Solution Implementation and Management experience (Azure Backup, Datto BCDR, Storage)
• Australian Driving License & Vehicle Additional Skills (Valued or Preferred)
• Experience with MSP PSA tools (Autotask or Connectwise)
• Experience with RMM tools and capabilities (Datto RMM, Solarwinds N-Able, Atera, or other)
• Certifications highly regarded (CompTIA Network+, Security+, MCSE, CCNP)
• Coding & Automation experience valued but not essential (PowerShell, VBScript, Python)

The candidate is placed under paid job placement program. 

**Reasonable placement fee applicable only after job placement is confirmed**

If you are interested in this role, please send me your updated resume to [email protected] directly or apply to this vacancy.