2024 CommBank Product, Strategy & Customer Experience Graduate Program Roles

Do work that matters 

You’ll bring your curiosity, customer centricity and creative mindset to the team. You’ll focus on innovating, setting the strategy for our products, and have the opportunity to support our customers wanting to build their wealth. 

Over the course of your selected program, you’ll be provided with multiple professional development opportunities such as masterclasses, training courses and graduate conferences. You’ll be empowered to develop your technical skills, commercial acumen, stakeholder influencing and relationship building capabilities to set you up for success.

See yourself in our team 

Our Product, Strategy and Customer Experience career pathway has four programs you can choose from.

Business Banking – CommSec (Sydney)

You’ll rotate across three teams over the 15 month CommSec Graduate Program.

Our team of trading, product and account experts work together to provide our retail and wholesale clients with access to online broking and investment product options. You’ll develop your knowledge and expertise within the CommSec and broader Business Banking teams. 

At the end of your program, you can expect to successfully transition into a challenging role as an Analyst across one of our CommSec teams. 

Business Banking – Product Development (Sydney) 

You’ll rotate across three teams over the 15 month Product Development Graduate Program. 

You’ll experience direct exposure to the development of new propositions, in-life product lifecycle management and uplifting our customer experiences.

At the end of your program, you can expect to successfully transition into a challenging role as an Analyst across one of the following teams Health, Payments, Everyday Business Banking, Business Lending and Analytics, Data and Decision Science. 

Retail Banking Services – Digital (Sydney)

You’ll rotate across three teams over the 18 month Digital Graduate Program. Outside of your rotations you’ll also have three unique Retail Banking Services (RBS) experiences: 

• Three weeks in our frontline branch and call centre team;
• One week risk experience;
• Five weeks learning design thinking methodologies to solve unique, real business problems.

Post the program, you could land a role in one of the following areas: Digital Product Ownership, Business Analysis, User Experience Design (UX), Visual Design (UI), User Experience Research, Digital Strategy, Digital Operations, Digital Risk, Digital Analytics, Organisational Change Management, Content & Publishing or Digital Journey Optimisation.

Retail Banking Services – Retail, Product, Strategy & Distribution (Sydney)

You’ll rotate across three teams over the 18 month Retail, Product, Strategy & Distribution Graduate Program. Outside of your rotations you’ll also have three unique Retail Banking Services (RBS) experiences: 

• Three weeks in our frontline branch and call centre team;
• One week risk experience;
• Five weeks learning design thinking methodologies to solve unique, real business problems.

Teams you could land in beyond your program include Product, Strategy, Customer Insights, Payments Development, Pricing, Customer and People Experience, Communications, Business Development, Risk Management.

Check out commbank.com.au/graduate to find out more about our pathways. 

Join us 

At CommBank, we’re committed to your development, career growth and training. Even if you don’t have a specific degree, your skills may align to one of our roles. We still encourage you to apply for our program. 

If this sounds like you, and you’re - 

• An Australian/NZ citizen or Australian permanent resident at the time of your application;
• In your final year of your overall university degree, or have completed your final subjects within the last 24 months; and
• Achieving at least a credit average across your overall degree;

Apply now for our Graduate Program!