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DXC Graduate Program - Graduate Service Delivery Coordinator (Adelaide)

Start your career with a company that is passionate about developing and nurturing talent in a high-performance culture.

DXC  Technology takes pride in being the leader in integrating mission  critical systems and operations with innovative solutions across the  Enterprise Technology Stack to drive new levels of performance,  competitiveness and customer experience.

Our Graduate Program is  designed for talented, passionate graduates who are looking to join an  agile leader with global reach and talent, innovation platforms,  technology independence and an extensive partner network and work with  clients in 70 countries.


Who we are looking for?

We are seeking candidates for a NEW Graduate Service Delivery Coordinator role in Adelaide. The job description for the role is as below.


Job Description

The successful applicant will excel at customer service and be able to quickly develop business relationships with all stakeholders and service providers whilst proudly representing DXC. You will need to be a highly driven, detailed-oriented professional who thrives under pressure, can multitask efficiently, and demonstrate a keen sense of ownership and accountability. Release Management is an integral part of the service DXC provides to our client. The quality of service Release Management delivers is built on a culture of teamwork, accountability, communication, and inclusivity. 

Key Responsibilities 

• Manage high volume notifications of Application and Infrastructure releases via email and Service Management queues for our client. 

• Plan, coordinate and deploy changes scheduled on a daily, weekly or monthly basis 

• Attend and run weekly meetings with clients to understand their requirements to plan for releases 

• Investigate and assess new work with internal/external teams and service providers 

• Manage and coordinate technical resources to facilitate resolution during complex issues 

• Administer detailed release schedules and post implementation handover documents 

• Create highly detailed release plans. 

• Triage and manage release notifications and tasks 

• Maintain strict adherence to all processes and procedures through the change and release lifecycle 

• Stakeholder engagement and relationship building 

• Identify, manage, and mitigate any potential risk associated with releases 

Other Skills 

• Excellent verbal, communication and documentation skills. 

• Excellent leadership skills and detail orientated

• Highly motivated and self-driven 

• Ability to report on releases to all levels of management and technical experts

• Willingness to learn about a broad range of technologies


Your journey starts Day 1

You   will take part in a structured induction program where you will  have the opportunity to  meet other graduates from your cohort across  Australia and New Zealand  and undertake training to get you up to speed  with the DXC environment  and build your interpersonal skills.


What's in it for you?

  • A  stimulating 12-month program with a company that is well positioned to  grow and deliver true innovation and value to our customers
  • Opportunities to collaborate with senior leaders on various projects
  • Ongoing training and development 
  • A dedicated people manager and buddy to help guide and support you from Day 1
  • A variety of social and cultural activities to extend your networking and team building skills


Eligibility

To be eligible for our Graduate Program, when submitting your application, you should be:

  • An Australian citizen 
  • In the final year of your degree or have completed your university studies within three years at the time of your application


DXC   is an equal opportunity employer. We welcome the many  dimensions of   diversity. To increase diversity in the technology industry, we   encourage submissions by neurodiverse people, LGBTQI people  and women.   Accommodation of special needs for qualified candidates may be  considered within the framework of the DXC Accommodation Policy. In  addition, DXC Technology is committed to working with and providing    reasonable accommodation to qualified individuals with physical and  mental disabilities. 

Closed 2 hours ago
Closed 2 hours ago
  • Job type:Graduate Jobs
  • Disciplines:

    Business and Commerce, Computer Science, Information

    ...
  • Work rights:

    Australian Citizen

  • Locations:

    Adelaide

  • Closing Date:28th Nov 2021, 12:59 pm

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