Our People & Culture
Our people are the foundations of Hilti and the driving force of our high performing yet caring culture.
We’re passionate about the work we do and are committed in contributing to the success of a market leader; many of us have been with Hilti for 10, 15, 20 years! Our team live and breathe the Hilti core values everyday which is why the way we work and the decisions we make are mindful of the legacy we leave behind.
Direct Customer Model
We believe strongly in close and trusted relationships with our customers. We run a direct sales model, with around 15,000 of our Hilti team members working directly with our customers, worldwide.
We work closely with our customers online, on the phone and onsite. We also run our own string of Hilti Retail stores where the construction industry can buy Hilti products directly from our own stores. Our sales reps and field engineers go out onsite, helping to find solutions - whether it’s choosing the right kind of nail or designing a rebar system for a major metro system. This all gets fed back to our design labs, so we know what’s needed to create even better and more daring projects.
We Develop and Make our Own Products
At Hilti we know construction is full of challenges. So we’re constantly working to find solutions to make working on site faster, easier and safer. We run our own research and design labs, with specialist scientists and engineers in-house. We also work with top technical universities worldwide to share research and push our boundaries even further.
We make our own Hilti products and run our own factories in Europe, Mexico, the USA, India and China. We also work with external specialist suppliers, making sure that everything we make conforms to the same very high-quality standards, both in-house and externally.