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2022 IBM DevOps Support Engineer Internship

The IBM Cloud Delivery Services (CDS) team are on the search for a DevOps Support Engineer (Intern),  who is keen to gain experience in a fast paced technical and client  focused environment. In this role, you will support the CDS team to  ensure our clients are supported by reviewing, assigning and problem  solving service requests. Interns will have a unique opportunity to gain  first-hand experience with the latest technologies and be supported by a  global team of IBMers to grow your own technical skills and kickstart  your career. This role may require some attention after normal working  hours in order to troubleshoot and resolve production issues experienced  by clients. As an Intern in the CDS team, you will: 

  • Identify and investigate issues, using troubleshooting techniques in order to provide advice and guidance to clients 
  • Create and maintain documented support processes and procedures, while looking for ways to improve and innovate.
  • Assist  the CDS team in moving customer systems from traditional virtual  servers to a more modern containerised Kubernetes based environment.
  • Develop and enhance your technical knowledge via on the job training, as well as through IBM’s world class learning platform
  • Be mentored by industry leading professionals, who will be investing in your training and development 

What skills and attributes do I need to be successful in this role?

  • At  IBM we are interested in people who have a passion for technology. For  this role, candidates pursuing studies in the following areas would be  well-aligned: Software Engineering, Computer Science, Information  Technology, Engineering, other degrees with a technical focus.
  • Excellent customer service skills, with an emphasis on written, verbal and listening communication skills.
  • Ability to work collaboratively as part of a team, as well as working independently when required.
  • Experience in any of the following is desirable (but not mandatory – training will be provided for the right candidate):
    • Programming languages and scripting eg. Python, Go, Bash 
    • Working knowledge of code repositories such as Github
    • Knowledge of IaaS concepts and operation (eg IBM Cloud, AWS)
    • Some knowledge of databases (SQL, DB2)
    • Experience with CRM software would be an asset
    • Familiarity with Linux operating system would be an asset

This is a full-time internship over 12months, commencing early Feb 2022.

We encourage you to apply if you:

  • Are  currently enrolled in a tertiary degree at a University in Australia/  New Zealand (for the duration of the Internship Program) 
  • Have less than 2 years relevant full-time work experience,
  • Maintain a credit average, and
  • Are an Australian Citizen.

Don’t wait to apply, we recruit on a rolling basis.

IBM  welcomes applications from people of all backgrounds. If you require  accommodations or adjustments, we encourage you to make us aware so that  we can support you through the application process.

Our process  includes Talent Acquisition reviewing applications, selecting candidates  to complete online cognitive assessments (invitation received via  email), then shortlisting candidates to complete the interview process.
It  is helpful if you upload your CV, Academic Transcript (unofficial is  acceptable) and Right-To-Work documents (Australian Passport or Birth  Certificate/Photo ID) 

Closed a month ago
Closed a month ago
  • Job type:Internships
  • Disciplines:

    Computer Science, Cyber Security, Data Science

  • Work rights:

    Australian Citizen

  • Locations:




  • Closing Date:10th Dec 2021, 12:59 pm


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