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Graduate IT Systems Engineer - Immediate Start

Our Client

Netlogyx is based on the amazing Gold Coast which offers an unmatched work life balance and lifestyle. Close to beaches, the hinterland, theme-parks and nightlife it is and ideal place to live for everyone.

A rare opportunity has presented itself for a suitably qualified, motivated, IT service professional with a passion for all things IT and a can-do-attitude, to join this well-established Gold Coast IT company.

Since 2001, Netlogyx has been supporting a wide variety of clients and computer networks on the Gold Coast and surrounds from Brisbane to Ballina as well as some multinationals. The team are like a family and business aims to cultivate an inclusive and progressive culture with a particular focus on training and personal development. Netlogyx clients’ value and trust up-to-date expertise, integrity and quality of service which are mirrored in the values of our management and team members.

The role

This is an interesting and varied role assisting clients and supporting a variety of IT devices and networks. Your role will include:

  • Communicating with clients effectively via telephone, face-to-face and email.
  • Diagnosis & resolution of all IT issues either remotely, in-house or on-site.
  • Collaborating and working with management and sales teams to develop suitable client solutions.
  • Configuring, installing, troubleshooting and maintaining workstations, servers, networks, routers, switches, modems and WiFi devices.
  • Keeping accurate records of all time spent, advice provided, actions taken and work done for each client.
  • Occasional outside hours support.

What we are looking for

  • Recent Graduate with formal university qualifications in the IT field.
  • Top performer with above average GPA.
  • A current and valid driver’s license.
  • Permanent work rights (Australian/New Zealand Citizen or Permanent Resident).
  • Excellent written and verbal English communication skills.
  • Strong interpersonal skills.
  • Enthusiastic and willing to learn.
  • An aptitude for problem solving and thinking outside the box.
  • Excellent customer service skills.
  • Ability to work autonomously and manage time effectively.
  • Team focus, passion for all things IT and a can-do attitude.

System knowledge and experience

  • MCSE (Microsoft Certified Systems Engineer).
  • Microsoft Windows and Apple macOS operating systems.
  • Cisco Networking Software.
  • MS Office 365.
  • Windows Server 2003-2019.
  • HyperV/vSphere virtualisation.
  • MS Exchange and Exchange online.
  • Active Directory.
  • Group Policy in LAN and WAN Network topologies.
  • Remote monitoring & management tool (RMM).
  • Hardware, printers and peripherals.

Desirable

  • ConnectWise Manage and Automate.
  • Cisco: Meraki, Umbrella, Amp, MDM.
  • Office 365, SharePoint.
  • Sophos, WebRoot, SentinelOne.
  • Apple and Android mobile products.
  • Experience in supporting core Corporate Systems, LAN/WAN platforms, Relocated DNS, DHCP, TCP/IP, POE.

What’s on offer

The right person will be offered an attractive base and incentives package commensurate to and dependent on qualifications, experience and meeting KPI.

Application

Please apply with a tailored cover letter outlining your salary expectation and referring only to those skills and qualifications that we have specified in the advertisement. Only applicants that provide a cover letter and respond to the application screening questionnaire will be considered.

Closed 4 months ago
Closed 4 months ago
  • Job type:Entry Level Jobs
  • Disciplines:

    Information Technology

  • Work rights:

    Australian Citizen

  • Locations:

    Gold Coast

  • Closing Date:24th May 2021, 1:59 pm

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