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ITIL® v4 Foundation - Online Course

Are you looking to change careers into the world of IT project management? The ITIL® v4 Foundation will help you get certified for a role as an Information Technology Manager, Service Delivery Manager or IT Project Manager.

This certification will aid you if you’re currently an IT professional. It will teach you a basic understanding of the ITIL® framework allowing you to gain an understanding of how ITIL® can be used to enhance IT service management.

The ITIL® Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® Service Lifecycle, with a focus on the critical alignment of IT and business strategies.

Average salaries in an IT Project Manager role will range from $100-$140k a year, meaning it’s a lucrative industry to move into.

Course modules for ITIL® v4 Foundation

  • Overview of the ITIL® Service Lifecycle
  • ITIL® Service Strategy Concepts
  • ITIL® Service Strategy Processes
  • ITIL® Service Design Concepts
  • ITIL® Service Design Processes
  • ITIL® Service Transition Concepts and Processes
  • ITIL®ServiceOperationConcepts
  • ITIL® Service Operation Processes
  • ITIL®ContinualServiceImprovement

Course level: Entry

Course length: 12 months

Ideal for: IT Project Co-Ordinators, IT Project Support, Help Desk Engineers, Project Management Assistants, Service Desk Managers, Project Schedulers, IT Project Managers, IT Operations Managers

Closed 7 months ago
Closed 7 months ago
  • Job type:Graduate Jobs
  • Disciplines:

    Business and Commerce, Compliance, Consulting, Government,

    ...
  • Work rights:

    Australian Citizen, Australian Permanent Resident,

    ...
  • Locations:

    Regional ACT, Regional

    ...
  • Closing Date:17th Oct 2020, 12:59 pm

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