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Entry Level - IT Helpdesk Position - Immediate Start

Entry Level IT helpdesk officer 

Medical-Objects is a Medical Software company located in Maroochydore that supplies products and services to over 94,000 health professionals Australia wide.

We currently have a full-time vacancy for a highly motivated individual to work as a IT helpdesk officer. This is a entry level helpdesk role. You will be proactive and have a genuine passion for IT.

The position is Monday to Friday 9 to 5 pm

The Help desk officer will provide support to our customer base via the phone and remote desktop services. Full training will be provided.

You will have general knowledge of Operating systems, Remote access, networking, and standard firewalls. You can methodically troubleshoot problems that come to hand and work within a team environment and have excellent time management skills.

The Role:

  • Log and monitor Helpdesk cases and advise users on appropriate actions.
  • Follow standard helpdesk procedures.
  • Diagnose and resolve technical software issues.
  • Perform software installations.
  • Respond to requests for technical assistance via phone and electronically.

Requirements

  • High level of communication, verbal and written skills
  • Professional appearance
  • Completed a course in IT.
  • Customer service experience
  • Demonstrated interest in computers and new technologies.
  • Excellent presentation and communication skills.
  • Punctuality and reliability.
  • Approachable and friendly.
  • Attention to detail.

Perks:

  • Strong Workplace Values
  • Pool Table
  • Arcade Machine
  • Weekly Morning Teas
  • Work Life/Balance
  • Barista Coffee Machine
  • Shopping Centre Location, Walking distance to Gyms, and Cafes

If you are passionate about IT and you're someone looking for an opportunity to grow and develop within the IT industry then this is your chance.

Candidate MUST be proficient in both written and oral English and have Australian or New Zealand citizenship or permanent residency status.

Closed a month ago
Closed a month ago
  • Job type:Entry Level Jobs
  • Disciplines:

    Computer Science, Cyber Security, Engineering Software,

    ...
  • Work rights:

    Australian Permanent Resident, New Zealand

    ...
  • Locations:

    Sunshine

  • Closing Date:10th Jul 2022, 1:59 pm

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