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2020 Graduate Program - Customer Experience

2020 will see a focus in Claims, Personal and Commercial Lines.

Our 2021 strategic ambition is to become number one in Commercial Lines, innovate in SME and build strength in Personal Lines. Claims is where our promise to these customers comes to life – it’s the moment of truth for us. By providing empathetic, efficient and consistent service, we can deliver world-class outcomes for our customers, partners and community.

A Claims role offers progression opportunities for those seeking to become people leaders or technical experts. QBE offers excellent career pathways for both options and also encourages Claims employees to develop solid business acumen, sound strategic thinking and negotiation skills through a range of on-the-job and training initiatives. With a variety of products in the QBE portfolio, a Claims career allows you to gain experience working with many different customer groups.

Claims – typical roles

  • Case manager
  • Claims officer
  • Claims manager
  • Service manager
  • Injury management advisor
  • Portfolio manager (Workers Compensation)
  • Return to work specialist
  • Technical manager

Personal Lines – typical roles

  • Business Intelligence manager
  • Instructional Design Business Partner
  • Business analyst
  • Technical manager
  • Underwriting specialist
  • Sales consultant
  • Training manager
  • Partnership manager

Commercial Lines– typical roles

  • National Service manager
  • Business relationship manager
  • Aviation Industry advisor
  • Senior underwriter
  • Business analyst
  • Product specialist
  • Operational risk and governance manager
Closed 6 months ago
Closed 6 months ago
  • Disciplines:

    Accounting, Banking and Finance, Business and

  • Workrights:

    Australian Permanent Resident, New Zealand

  • Locations:


  • Closing Date:21st Aug 2019, 3:00 am


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