People Experience Co-ordinator

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

This opportunity

The purpose of this role is to provide effective, consistent, timely and accurate administrative support to our people, leaders and People Experience colleagues. You will provide a remarkable employee experience through contribution in all stages of an employee’s life cycle from initial offer stage, to front line People Experience advice and policy interpretation to exiting the business. The role will be based in Sydney or Melbourne.

Responsibilities

• Manage the generation of employment contracts for new employees and employment contract variations for existing employees as required, ensuring all work has a 24 hour turnaround wherever possible.
• Handle general People Experience queries from all employees by phone and email, with a view to providing holistic, consistent and empowering advice at all times. Pass on feedback to relevant People Experience areas on what trends are coming through and what areas we may improve on (e.g. policies, systems improvements).
• Work closely with People Experience Business Partners and Consultants to support the implementation of various People Experience programs.
• Provide general administrative support to broader People Experience team when required. 
• Actively review process and procedure and suggest or implement improvement where possible to ensure continual process improvement.
• Develop close working relationships with People Experience Business Partners and all specialist functions within People Experience, particularly payroll.
• Assist employees with their parental leave applications and act as their primary People Experience point of contact for any queries.
• Assist in driving People Experience initiatives in the business as needed.

Knowledge and experience

• Preceda, Oracle or HROB experience desirable.
• Ability to multitask and operate with a high level of professional integrity.
• High level attention to detail.
• Strong communication and people skills.
• Siebel experience is highly desirable.

Benefits and perks

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Our TPG Telecom Spirit

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

Bolder and better together! 

Don’t meet every single requirement? We're ok with that. Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference!

We’re all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless. You may just be the right candidate for this or perhaps another similar role with us.