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Ximena Martinez
Western Sydney University
Discipline(s):
  • Marketing and sales
Graduation date:
Degree level:
Bachelor
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References
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Personal Statement

I am entering my final year of my Business Bachelor Degree with my main focus on Marketing.\n\nMy biggest ambition is to become a marketing guru in a growing organisation in which I can potentially develop a longterm career.\n\nI have worked within the customer service sector for over 7 years which has given me a very close insight to consumer behaviour across different demographics, and I have also been exposed to different marketing activities executed by the organisations I have worked for helping me understand the way in which different people react to different things.\n\nI have a strong attention to detail, exceptional time and management skills, extensive knowledge in social media and other online platforms, technology savy (Microsoft), innovative and have great problem solving skills.\n\n

Biography

Work Rights:
Australian Citizen

Employment

  • Sales Representative at Cotton On Group

    \u2022\tDelivering a high level of customer service\r\n\u2022\tManaging customer complaints and requests\r\n\u2022\tMeeting budgets and KPI's, both daily and weekly\r\n\u2022\tLoss prevention, stock taking and inventory control\r\n\u2022\tProcessing through refunds and exchanges\r\n\u2022\tActioning visual merchandising plans \r\n\u2022\tProcessing stock\r\n\u2022\tFollowing up on Store Managers instructions, ensuring all tasks are completed above the standard required\r\n\u2022\tCare taking store when the Store Manager is on leave\r\n\u2022\tWorking in a team environment\r\n\u2022\tEnsuring all company policies are met to the standard required\r\n

  • Marketing Intern/Assistant at Equiem

    During my 3-month internship at Equiem, my role consisted of assisting with marketing activities for an online portal. I was in charge of meeting and greeting clients as well as writing up content and creating events that would appeal the tenancy. \r\n\r\nKey attributes from role:\r\n\u2022\tExtensive use of online and social media platforms\r\n\u2022\tCreating and publishing creative content\r\n\u2022\tProducing content for online portal\r\n\u2022\tProduction of flyers for concierge \r\n\u2022\tCreating cross-promotion between local retailers and building tenants.\r\n

  • Assistant Manager at Colette Accessories

    \u2022\tDelivering a high level of customer service\r\n\u2022\tManaging customer requests and complaints\r\n\u2022\tMeeting KPI\u2019s, both daily and weekly\r\n\u2022\tDelegating tasks to team members\r\n\u2022\tManaging markdowns/in-store promotions\r\n\u2022\tProcessing through refunds and exchanges\r\n\u2022\tProcessing stock\r\n\u2022\tVisual merchandising\r\n\u2022\tStock take\r\n\u2022\tFollowing up on Store Managers and Regional Managers instructions, ensuring all tasks are completed above the standard required\r\n\u2022\tWorking in a team environment\r\n\u2022\tEnsuring all company policies are met to the standard required\r\n

Skills

  • 0-10 Years Microsoft Office

  • 0-10 Years Experience In Customer Service and Sales

  • Communication, Qualitative and Quantitative Research, Social Media, Presentation Delivery, Blogging, Brand Promotion

  • 0-10 Months As a Marketing Intern

Interest & Hobbies

  • 0-3 Years Gym Exercises

  • Cleaning and Organisation

  • 0-0 Event Organizing

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