Australian Taxation Office Graduate Programs & Internships

Choosing the right employer is a big decision and starting on your career journey can be daunting. 

Finding a career match that helps build your knowledge and skills, supports you with the right opportunities, is flexible to your needs and gives you exposure to meaningful and innovative work may seem all too difficult to achieve – but not if you work at the ATO!

You might think ‘I don’t know anything about tax’ or ‘I don’t think I&rsquo…

View more

Application Process

  1. Application

    The first step is completing your online application, this will include your resume, academic transcript, and answers in the application form. If you’re successful in your application, we’ll contact you with an offer and further information. 

    You may need to attach additional material and documentary evidence to support your application. These may include:

    • Current Resume/Curriculum Vitae
    • Your contact details, work history and education details (including your current Academic Transcript) 
  2. Assessment activities

    The next step after your application has been found successful is our assessment activities:

    • Stage one is an online application
    • Stage two is an online assessment
    • Stage three is a virtual assessment centre including an interview

    We will review your performance from each assessment sta…

View full process

Australian Taxation Office has no active opportunities at the moment.

See who’s currently hiring with our Job Search!

Search for jobs

Application Process

  1. Application

    The first step is completing your online application, this will include your resume, academic transcript, and answers in the application form. If you’re successful in your application, we’ll contact you with an offer and further information. 

    You may need to attach additional material and documentary evidence to support your application. These may include:

    • Current Resume/Curriculum Vitae
    • Your contact details, work history and education details (including your current Academic Transcript) 
  2. Assessment activities

    The next step after your application has been found successful is our assessment activities:

    • Stage one is an online application
    • Stage two is an online assessment
    • Stage three is a virtual assessment centre including an interview

    We will review your performance from each assessment stage before you progress to the next stage of the recruitment process. This process will assist us in determining your suitability for the program. 

  3. Pre-employment checks

    If suitable, we'll conduct a reference check and number of pre-employment checks. This includes a police clearance. Any offer of employment will be subject to the results of these enquiries being satisfactory.

  4. Offer

    If you’re successful, we will make you a formal offer.

 

Application Tips:

  • Do your research! You may wish to know more about the ATO and the Graduate Program. 
  • Make sure your resume is up to date
  • Have your personal information, qualification details and academic transcript ready when you start your application
  • Save your application regularly to ensure you don't lose any data
  • Research the STAR interview method, where you describe the Situation, Task, Action and Result in each answer
  • Practice answering interview questions 

Find out more here. 

About Us

Choosing the right employer is a big decision and starting on your career journey can be daunting. 

Finding a career match that helps build your knowledge and skills, supports you with the right opportunities, is flexible to your needs and gives you exposure to meaningful and innovative work may seem all too difficult to achieve – but not if you work at the ATO!

You might think ‘I don’t know anything about tax’ or ‘I don’t think I’m all that interested in tax’, but don’t let that put you off. Some of our best people started out thinking just like you. Tax is not the only work we do at the ATO - we think we’ll surprise you at what we do, the possibilities and how much you’ll love working here with us.

We’re a big organisation with almost 20,000 staff and a presence across Australia. We offer the opportunity to have a meaningful career that improves our country, and we want you to be a part of it. Join us!

We pride ourselves on being an award-winning employer that nurtures new talent and allows our employees to excel. We’ve been recognised in the following:

  • Finalist in the 2021 Will Spensley Memorial Award for Innovation 
  • Placed in the top 5 for the 2021 Most Aspirational Employer with Australian Association of Graduate Employers (AAGE).
  • GradConnection & The Australian Financial Review’s Top 100 graduate employers 2019, 2020 and 2021
  • Top 100 graduate employer with GradAustralia 2019 and 2020
  • Top 75 graduate employer with AAGE 2020  

Graduate Program

With a career at the ATO you’ll do work that matters – where you can make a difference to all Australians.

Our program

Applications for the 2024 Graduate program open on 6 March and close on 12 April 2023.

Details

  • Permanent role on completion (APS 4) 
  • A competitive starting salary package of over $75,000 ($65,609 plus 15.4% Super)
  • Two work rotations with different teams
  • APS employment conditions 
  • Further study opportunities
  • Networking opportunities
  • Social events 

Disciplines

We’re looking for people from a range of disciplines including Law, Information Technology, Human Resource Management, Finance, Economics, Account and Commerce, Design, Marketing and Communication, and Science, Technology, Engineering, Mathematics (STEM), and Statistics.

Eligibility

To be eligible to apply, you must have completed your university degree within the last five years or be in your final year of study. At the time of commencing our program, you must have completed all your course requirements.  

The program starts in February 2024. If you're in the Taxation stream, you have an option to commence the program in August 2023. To be eligible for this early intake, you'll need to have completed your degree by 31 March 2023.

You must be an Australian citizen and willing to undergo police, character and health checks as required.

Internships & Clerkships

University Partnership Employment Program

Are you currently studying and looking to get some on the job experience? 

Our University Employment Program provides opportunities for motivated university students to do work you can’t do anywhere else – work that matters. The program is offered on a casual basis around your field of study. 

Eligibility 

To be eligible for the program you must be enrolled in a Bachelor degree or above, be completing the last two years of your current university studies and have a good academic performance (GPA of Credit or above) and a strong work ethic. You must also be an Australian citizen and willing to undergo a police, character and health checks as required.

Disciplines

We’re looking for people from a range of disciplines including HR, business, commerce, law, information technology and STEM. 
Applications are open throughout the year. If you’re interested in joining our program, register now! 

School Leaver Program

Our School Leaver program is for high school graduates who have successfully completed their year 12 studies and want to learn new skills in a professional and supportive environment, gain valuable work experience and build professional skills. Through the program, you will enter the ATO full-time in an administrative officer or client experience role. 

Our program

Applications for the 2023 School Leaver Program are currently closed. 

Details

  • Support from a dedicated program manager 
  • a starting salary of $50,977 plus super (APS 1)
  • An inclusive and diverse workplace culture
  • Regular training 
  • Certificate IV qualification 
  • APS employment condition 
  • Networking opportunities
  • Permanent role on completion 

Eligibility

To be eligible for our next School Leaver Program, you must have completed your year 12 studies in 2021 or will complete your year 12 studies in 2022. You must be an Australian citizen and willing to undergo a police, character and health check as required.

Find out more information here.

Indigenous Programs

Evergreen Program

Our Evergreen Program is an entry level program that is for Aboriginal or Torres Strait Islanders to join the ATO. Start your career by combining work experience and formal training through the program. You’ll provide customer service from a call centre environment, provide tips and advice to the community to help them meet their tax obligations, provide admin support to different areas in the organisation and potentially undertake interesting case work. 

Our program 

Applications for the 2022 Evergreen Program are closed. 

Details

  • Support from an Evergreen program manager
  • Starting salary of over $66,292 ($57,645 plus 15.4% superannuation)
  • A challenging, rewarding career
  • Regular training 
  • Two work rotations with different teams 
  • APS employment conditions 
  • Permanent role on completion 
  • Access to Aboriginal and Torres Strait Islander employee networks and Indigenous Liaison Officers 

Eligibility

To be eligible for our Evergreen Program you must provide written evidence that you are of and identify as an Australian Aboriginal or Torres Strait Islander and are accepted in the community in which you live or have lived. You must be an Australian citizen and willing to undergo a police, character and health check as required.

Fine out more information here.

Jumpstart Program

Our Jumpstart Program is an entry level program open to Aboriginal and/or Torres Strait Islander peoples. The program is a 12-month, non-ongoing opportunity where participants will be provided with on-the-job learning, a formal qualification and support networks, while earning a competitive salary. The program aims to support participants to achieve their goals and open the door to future opportunities.

Our program 

Applications for the 2022 Jumpstart Program are closed. 

Details

  • shared support through
    • a dedicated program manager, team leaders and corporate trainers
    • access to the Indigenous employee network and Indigenous liaison officers
  • paid work as a casual APS 1 employee. You will be paid from $31.90 per hour (plus generous 15.4% superannuation)
  • on-the-job training
  • an opportunity to obtain work readiness skills and build professional capabilities
  • A challenging, rewarding career
  • Regular training 
  • the opportunity to apply for an ongoing position in our ATO Evergreen Program
  • exposure to other possible career opportunities in the ATO.

Eligibility

To be eligible for our Jumpstart Program you must provide written evidence that you are of and identify as an Australian Aboriginal or Torres Strait Islander and are accepted in the community in which you live or have lived. You must be an Australian citizen and willing to undergo a police, character and health check as required.

Find out more information here.

Employee Profiles

Hear from our graduates

Stephanie, Taxation

‘My current role has involvement in all business areas of the department and enables cross government department collaboration on specific projects. I love the exposure to different business areas and government departments. I also enjoy collaborating with others, whether in my team or external, and coming up with a solution to a problem. I find great satisfaction in the start to finish process of: recognising a problem, collaborating with others to solve the problem and then presenting these solutions to management for implementation.’ 

Anne Marie, Data

‘Entering the graduate program was daunting but being assigned a program manager helped tremendously with transitioning into work at the ATO. The program is a great way to get a feel for the different areas of the ATO and learn where you fit best. My first rotation was in Enterprise Analytics, Smarter Data. A typical day would involve a stand-up meeting with the team where everyone updates on their work progress and problems they are having, followed by finding, gathering, interpreting and displaying data to other departments of the organisation.’

Anna, Human Resources

‘Being in a room with the other grads for three days at induction, we really started to bond with one another. It was comforting to know we were all going to be on the same journey together and I realised everyone in the room was probably as nervous as I was!’

James, Design 

‘Being part of the graduate program has allowed me to work on a broad range of challenging projects. Each has helped me to grow as a designer and has exposed me to opportunities where I can use my design skills in many different applications.’

Cheng, Taxation

‘My experience as a Taxation graduate in the ATO Graduate Program has been very rewarding. The highlight of the program for me has been the training and development opportunities provided through the year-long training program, milestone tasks and work rotations. I was already working at the ATO prior to starting the program, and the program has been a great opportunity to continue my professional and personal development.’

Jarrod, IT 

‘As a graduate forensics officer I assist in forensically processing and analysing digital evidence in our lab for legal and investigation clients. I have a Bachelor of Computer Science Degree but no legal background and am building my legal skills as part of my work. I’m excited to see what’s next in store with the forensics and investigations team’.

Liam, Marketing and Communication 

‘The ATO graduate program has provided me with career opportunities that would never have really occurred to me when I first applied. I have been able to build networks during the program that have shifted my career path towards content development and user-research. I now am working on validating improvements to our digital services, helping the ATO co-design with our most important users – everyday Australians.’

Danny, Taxation

‘The grad program helps to develop a combination of wide ranging and specialist skills. ATO's investment in its staff is notable and worthwhile: Bring your open mind, flexibility and commitment to the ATO where you can be rewarded with an exemplary public service career.’

 

Day in the Life - Communication

Name: Zarina Yusuf

Job Title: Communication Officer

University: University of Queensland

Degree: Bachelor of Business (major in Advertising) 

Year of Graduation: 2021

Zarina Yusuf

Marketing Graduate Officer at Australian Taxation Office 

7:30am – I catch the train into the office and take the time to sip on my coffee I made before departing. I usually listen to a podcast or read a book to pass the time – today was ‘Rich dad, Poor dad’ by Robert Kiyosaki (highly recommend).

Zarina Yusuf Coffee

8:20am – I arrive at the office and say hello to some of my fellow grads. After a quick chat and debrief from the previous night’s antics, I log onto my work computer and message my team to let them know I’m online. While we are all in different sites across Australia we’re constantly in contact throughout the day. I then check my emails, review my calendar and plan for the day ahead.

9:00am – First up on the agenda today is training. In each rotation, we are provided with a variety of learning opportunities to expand our knowledge and gain new skills within the team. I’m in my second rotation as part of the program, in the Campaigns & Advertising team. I’ve been working through different training modules about the advertising industry. Today I refreshed my knowledge on SEO (Search Engine Optimisation) and the effectiveness of Snapchat in campaigns.

Zarina Yusuf Office

11:30am – Time for a team meeting! Although we chat regularly during the day, the team likes to schedule in time to get a proper feel for the work happening across the team. It’s a great opportunity to debrief on our work, get support if needed and see what the rest of the team is up to. It also gives us a chance to discuss any news and events – within the Campaigns & Advertising team it’s important to keep across changes to the advertising industry that may affect campaigns. 

12:30 – Lunch time! One thing I love about working in the city is the endless amount of food places and coffee shops on every street. Today I get Pad Thai – and it’s delicious. 

1:00pm – After lunch, I work with my team to draft campaigns timelines and map out the process for bringing each campaign into market.  

To develop our advertising strategies, we work with Universal McCann (UM) who are the master media advertising agency appointed by the Australian Government. The advertising planning process usually takes 10 weeks and there are strict guidelines we need to follow. 

We also develop a media brief and creative brief, summarising the requirements of the advertising and creative elements of the advertising. We work with stakeholders throughout the process including creative services, social media and brand teams to develop ad copy and creative concepts. 

We provide weekly updates to our stakeholder on how the advertising is progressing. 

It’s an exciting role and I love the fast-paced environment where I get the opportunity to work with a variety of stakeholders.

Zarina Yusuf Terrace

5:30pm – today I work a longer day to complete a task in my to do list and made up some flex hours. I complete my timesheet and make sure I log out of all the work systems. I say goodbye to all my colleagues and head off to catch the train.

Day in the Life - Finance

Name: Aman Sharma 

Job Title: Finance Advisor 

University: Australian National University 

Degree: Bachelor of Commerce

Year of Graduation: 2021

Aman Sharma

Tax Graduate Officer at Australian Taxation Office 

6.00am – My alarm goes off and I jump out of bed, grabbing my gym gear and heading straight out the door. I like to spend my mornings at the gym as it really wakes me up for the day and gets me motivated and feeling revitalised. 

8:30am – I enter the workplace through the infamous long escalators in the Canberra office. I chose the ATO Grad Program because I’ve always been intrigued by the challenging and meaningful work that the ATO has to offer - working in this state-of-the-art office is also a plus.

Stairs

9:00am – I start my day by spending the first 5-10 minutes informally catching up with the team, my co-workers, and other grads in the office. I then spend about 30 minutes catching up on emails to see what the day ahead consists of.  

I work with the Law Design and Practice (LDP) financial advisor group. My role requires delivering financial resource management activities to enable the delivery of organisational priorities. This involves creating forecasts and budgets, financial reporting and communicating with internal stakeholders to support informed decision making.  

Aman Sharma Office

9:30am – Every Tuesday and Thursday morning we have a team meeting. These meetings are generally about the projects we are working on and to catchup with the team, we also play small team games like trivia! 

10:30am – During this time of day I focus on reviewing excel spreadsheets and ensuring everything is running smoothly. I use Microsoft Excel a lot in my role, this includes designing, creating and updating spreadsheets. My team works to provide financial advice and resource management to other teams within the ATO, it’s important that all the spreadsheets are functioning correctly. This can involve a lot of collaboration and problem solving.

12:30pm – Time for lunch! I usually grab a bite with some of the other grads. On today’s menu was Banh Mi with the team.

Lunch

2:30pm – Time to work on our graduate group project. As part of the Grad Program, all the grads are involved in a small group project that uses teamwork, problem solving and all our capabilities. The project involves creating a detailed executive report and to carry out a presentation for members of the grad cohort. The aim of the project is to address current issues and opportunities facing certain business areas within the ATO. A couple things we focus on in the project are risks and issues management, stakeholder management and desired outcomes of implementing the strategy. 

As a group we’re required to adhere to a weekly schedule ensuring that outcomes are met and discuss any issues that may come up during research. As a result, we’ll tend to catch up a couple times a week to discuss the progress of the project, this can take place either online or in person depending on what suits the group better.

4:15pm – I finish my daily task list and ensure everything is on track before signing off for the day.

5:00pm – After logging off for the day, some of the grads and I finish the day by getting together to play some pool. I’ve met some awesome friends through the Grad Program!

Snooker

Diversity & Inclusion

Diversity and Inclusion diversity icon

Our staff reflect the diversity of the Australian Community that we serve. We embrace our differences and support everyone to bring your unique best self to work. 

We have a Diversity and Inclusion Strategy  that aims to increase the diversity of our workforce and offer an inclusive and welcoming environment for everyone. It also outlines the emphasis we will place on creating more opportunities for our diversity focus areas into the future.

Our focus areas include: 

  • Aboriginal & Torres Strait Islander 
  • Age inclusion 
  • Cultural & linguistic diversity 
  • Disability and neurodiversity 
  • Gender equality (non-binary, female and male) 
  • LGBTI+

As an employee at the ATO you can join a range of diversity employee networks which bring together employees with shared interests in a safe space. Networks are important for our organisation as they are effective tools for championing programs, sharing and supporting experiences, and providing career development opportunities to enable employees to fully contribute to the outcomes of the ATO.

Find out more on our diversity and inclusion.


 

 

Day in the Life - Graduate

Name: Samuel McMurray 

Job title: Graduate Officer 

University attended: University of Sydney 

Degree qualification: Bachelor of Science (major in Data Science and Business Analytics)

Year of graduation: 2021 

Samuel McMurray

7:15am - I catch the train to work from Parramatta station. It’s a peaceful walk into the office from Central station and I ride up the infamous 3-story travelator at the ATO’s Latitude East CBD office. Along the way, I spot a coffee shop on my commute that I’ll have to try out soon. 

 Train Station

8:00am - When I arrive at the office, I locate our meeting rooms for an upcoming networking event for the Graduate Data Network (GDN).  The GDN which is a community of graduates across the Australian Public Service (APS) that are looking to develop their data skills through projects and training. 

I’m one of the 2022 Co-Chairs for the GDN. The GDN is available to all APS graduates and is a great way to develop skills and experience in areas that may be quite different to your day-to-day data science work. Much of my contribution is made up of helping our working groups in an administrative and strategic capacity, as well as assisting in organising networking, and training events throughout the year. This has helped me to diversify my skillset in areas such as stakeholder engagement, project management and value delivery.

8:10am - I arrive at my desk and log on to check the availability and capacity of the meeting room. Unfortunately, it’s not big enough, so I’ll have to chase up some other meeting locations in the Sydney office. 

Afterward, I plan out my daily tasks, check my emails, and collect a badge from the Structured Query Language (SQL) training course I completed yesterday. Since my second rotation is in data engineering, much of the process automation is completed with SQL so this was a vital skill to brush up on before I start to get assigned tasks. 

Office

9:00am - I open Microsoft Teams and notice my team members have all started work for the day. I message ‘good morning’. Since this is only my first week in the team, I’m waiting for access to systems so that I can use them securely like databases and team files. However, there is always plenty of self-paced training from external providers such as Datacamp and the ATO’s amazing internal training courses on a wide variety of topics including Machine Learning, Power BI, project management, leadership, communication, and the list goes on. 

10:00am - I set up a few meetings for the GDN working group leads and respond to some other GDN member requests. Since I am only one-week into my current team, my work is still picking up, but I take a bit of time to reminisce about the wealth of experience I gained from my last rotation in Fraud analytics. 

Daily, I was optimising both supervised (XGBoost) and unsupervised (Autoencoders) machine learning models and learning how to productionise them into cloud-based data pipelines. I’ve learnt so much since joining the ATO and am grateful to have the opportunity to work with a team that encouraged me to always be learning and trying new things.

12:00pm - It’s lunchtime! I get my regular lunch to-go at Wong Kee fast food, which is the best-kept secret on Pitt St (shh, don’t tell anyone 😉). I bring my lunch back upstairs and catch up with some fellow graduates from the Taxation stream for lunch. It is so great to share our experiences from our different graduate streams and I always learn something new.

Lunch

2:00pm - I attend a meeting with the lead of the Outreach Working Group. We are looking to better define the scope of his project and how the GDN can start to connect with other senior data scientist and new recruits. It really helped to talk out the problems he was facing, and we were able to settle on some clear action items from the meeting.

3:00pm - I have a meeting with my graduate Career Development Manager (CDM)to check in on how the new rotation is going and to reflect on the past 6-weeks. The past 6-weeks of the Graduate Program is the call-centre experience, that bridges the two rotations. It’s a very immersive experience that allows you to interact with clients and give back to the community. I learnt that each client is unique depending on what they need and who they are. 

We also set some future goals, such as continuing to complete my data training and the completion of a graduate machine learning task. The meeting will be followed up with a group meeting with my Rotation Team Leader to make sure I am how I am tracking and progressing. My CDM and Team Leader are really invested in growing my ATO career.   

Meeting Room

4:00pm - I take a 15-minute break in one of the quiet areas on our floor. What a view! 

View

5:00pm - It’s time for me to update my timesheet and log off for the day. I say goodbye to my team members head off to meet some friends for dinner.


Name: Isabella Peat 

Job Title: Taxation Graduate at Australian Taxation Office (ATO)

University attended: University of Technology Sydney (UTS)

Degree qualification: Bachelor of Business (Accounting and Finance) 

Year of graduation: 2021

Isabella Peat

7:30am - After a short walk to the station, I begin my hour-long train journey into the ATO’s Sydney CBD office. I usually eat breakfast and read a book or listen to music during the morning commute. Once I reach Town Hall station, I walk to the office which takes about 10 minutes.

8:30am - I arrive at work and head up to my allocated desk and make my way around to greet my team members in the office. I enter my start time into my timesheet before spending about half an hour reading through emails, adding a reminder for any meetings and updating my to-do list for the day.  

Office

9:00am - After my admin tasks are complete, I get started on my assigned work for the day. I’m currently on my second rotation in the Public Groups & International (PG&I) business line. Today’s work includes legal research and assisting in a review for a Top 1000 company taxpayer. This task involves reviewing legislation and using various ATO systems to analyse taxpayer data. I find working on superannuation topics very interesting, and my studies at university have definitely provided me the basic knowledge for my current project.

Desk

10:30am - After completing a few items on my to-do list for the day it’s time for a quick coffee break to boost up my energy levels! I meet some of my grad friends in the lobby, and we head down to our favourite café for a takeaway coffee. We catch up on the latest news around the office, before heading back to work and getting stuck into reviewing my preparations for an upcoming meeting. 

Coffee

12:30pm - After a productive morning, it’s time for a well-deserved lunch break. I buy some lunch from the food court downstairs, on the menu today is some authentic Japanese sushi. I head upstairs to meet my friends in the communal kitchen area to eat lunch while we chat. 

1:30pm - After a delicious lunch, I log back online and join a virtual training session for graduates who are currently in a rotation in PG&I. Today’s training session focuses on taxpayer profiling and navigating the various systems available.  I’m always excited for these training sessions as I find the training the ATO provides very insightful and relevant to the work we do. It also encourages me to take the opportunity to explore and learn something new. Training has helped ease my transition into joining such a large organisation.  

Meeting

3:00pm - After training, I meet a few colleagues for a short walk around the block to stretch our legs and enjoy the sunny day. It’s a great opportunity to take a break away from the computer screen, network and mingle. Everyone at the ATO is so friendly and welcoming, it’s such a wonderful privilege to work with such brilliant minds who are keen to share their knowledge with you.

4:30pm - After a few more hours of work, which involved a video meeting with a Top 100 company taxpayer and completing some international tax law research for my assessment, it’s already home time! I make sure my to-do list is checked off, file all my emails, plan my work for the next day and enter my finish time into my timesheet before packing up. Before heading out, I make a round to say goodbye to my team and head home for the day.


Name: Allyana Trajano

Job Title: ATO Graduate Officer

University attended: University of New South Wales (UNSW)

Degree qualification: Bachelor of Commerce/Information Systems

Year of graduation: 2021

Allyana Trajano

7:30am - I get up with just enough time to make my favourite breakfast avocado on toast. Realising my train’s coming soon, I take my breakfast to go, and eat the rest on my walk to the station.

8:30am - After a 30-minute train ride, I arrive at the Sydney CBD office and greet my teammates to have a quick chat and catch up on the previous night’s antics, I log onto my work computer and message my team to let them know I am online

I just recently started my second rotation in the Data Management team. Previously, I was in Public Groups and International (PGI) where I worked closely with international tax and transfer pricing risks. As a graduate in the taxation stream, it’s an exciting opportunity to experience different sides of the ATO and utilise both my Accounting and Information Systems degree.

Desk

9:00am - First thing I do when I log into my computer is check my calendar for any meetings, so I can plan out my day. I check my emails and action any items on my to-do list. Usually, my emails come from my team leader assigning new tasks or clients that have responded to information requests I sent the previous day. As part of the Data Management team, I assist the team by sending information request emails or calling third party data providers to discuss acquisition of specific data required by various business lines within the ATO.

10:00am - Time for a tea break! I meet a few of the other graduates in the kitchen for a cuppa; this is one of the best parts of my day. Since most grads are in different teams, it’s a great opportunity to catch up and learn more about other teams within the ATO and what the grads are working on. 

Tea Break

10:30am - I have a weekly team meeting on WebEx to check on the progress of our projects and to see if anyone requires assistance. Our projects can range from data acquisition, governance, privacy, data matching, among others. These projects are essential in ensuring the data taxpayers use when they lodge their tax returns and data used by internal ATO teams for review and audit purposes are accurate, secure, and used responsibly. I enjoy working at the ATO for the variety of work available. The team also gets to catch up, which is a great way to connect since we’re spread across multiple states. Sometimes if we work from home, cute puppies join the meeting too!

11:30am - I have some training booked in with the other graduates to get a better understanding of data privacy and governance which will assist us with our work in the Data Management team. The training at the ATO is wonderful as it offers a great opportunity for on the job learning and further developing my skillset. I’m very thankful to be part of an organisation with such a wealth of knowledge and that invests in staff training and development. 

12:30pm - Lunchtime! Since my building is in the middle of the Sydney CBD, there’s so many food options to choose from. My favourite also just happens to be next door. You can never go wrong with Japanese Sukiyaki for lunch during winter.

Lunch

2:30pm - Time for a meeting with my mentor for the Graduate Program task. Each taxation graduate needs to complete a case study and have a mentor to guide them through the task. The case study mimics a review of a taxpayer who recently lodged a tax return. From this case study, we learn how to understand client needs and behaviours, examine tax risks, and determine the best course of action whether to proceed with an audit or close the case. This task assists graduates in developing our problem solving, analytical and communication skills which we can apply in our own case work and projects. 

During the meeting, I ask questions to clarify my understanding of the case study and to check if I’m on the right track. Our mentors come from various positions and business teams so it’s also a great way to get advice and learn about their variety of work.

3:30pm - I go through my emails and check if the data providers responded to my request for information. When they respond, I report this to my team leader, and I conduct a data quality assurance check. Some of the data sent may include outliers caused by data entry errors or other factors so it’s important to get back to the data providers and ask about any outliers or changes in their data from previous years.

4:21pm - I complete my timesheet, organise my emails, file project-related correspondence and send my team leader updates on tasks that may need reviewing. It’s now time to log-off, I say goodbye to my team and head home to rest and recharge for tomorrow.

Rest


Name: Sui Ng

Job Title: Graduate Officer

University attended: Queensland University of Technology

Degree qualification: LLB (Hons) (Bachelor of Laws (Honours)), GDLP (Graduate Diploma in Legal Practice)

Year of graduation: 2021

Sui Ng

Tax Law Graduate Officer at Australian Taxation Office 

6:30am - After an early rise and a mug off coffee, I head out for my morning run around the lake in Canberra. Nothing clears my head quite like the crisp morning air, and the view in the morning light never ceases to take my breath away. Or maybe it’s my lack of cardiovascular fitness? Hmm…

8:00am - After a 6-minute commute on an electric scooter, I’m ready to clock in for work. I make my way up to my workstation with a stunning view of Mount Ainslie and boot my computer up. I take some time to go through my emails, check my calendar for upcoming meetings, and make a brief list of tasks I need to prioritise today.

9:00am - I chose the ATO Graduate Program because I’ve heard great things about it – the highest employee satisfaction rate across all APS agencies, the variety of work, the opportunity to be involved in some contemporary issues, are all strong drawcards to choose the ATO Graduate Program over others. 

So far, no two days has been the same for me – I’m involved in two cases on very different areas of international tax law that are quite contentious and currently in different stages of the assessment process, so I’m really getting a good overview of how things work when it comes to dealing with complex tax matters. 

10:30am - Time for the second brew of the day. I may or may not have a mild addiction to caffeinated beverages, but I like to tell myself I consume them out of enjoyment rather than the pharmacological effects. I often gather up a couple of mates from my floor and have a little chat in the breakroom and catch up on the latest news around the office.

11:00am - My first meeting today is regarding an upcoming case concerning a large global entity and their tax obligations. I report on the work I’ve done so far and make notes on how various stakeholders interact with the case. These meetings are often very insightful and offer a great opportunity in getting an idea of how different teams in our organisation work together to deliver a favourable outcome.

1:00pm - Lunch time! I’m still trying to get the hang of the mythical ‘meal prep’ terminology people often speak of. However, being the author of the guide to all the lunch spots around the office that has been widely circulated, I take it upon myself to ensure my writing remains relevant – this often involves undertaking the arduous task of repeatedly grabbing lunch from the myriad of offerings within walking distance. Today’s lunch is a delicious crispy pork belly banh mi with my colleague.

#BanhMiBoys4Lyf

1:30pm - I attend a training session hosted by one of the many great technical minds in the ATO. Today’s training session is about transfer pricing issues and it sure was a riveting 1.5 hours learning about the ins and outs how the law developed in this area. This is probably my favourite component of the ATO Graduate Program – the abundant training available and encouragement from all around to take every opportunity to learn and grow!

3:15pm - today, I needed to dash off early for an appointment. Before heading off, I make sure my to-do list is checked off and nothing urgent remains for me to complete before I log off for the day. I also check for any final emails and bookmark anything I might need tomorrow to ensure I can access them easily when I come in tomorrow.

LGBTIQ+

LGBTIQ+ diversity icon

LGBTI+ at Australian Taxation Office (ATO)

As an employee at the ATO, you can join a range of employee diversity networks which bring together employees with shared interests in a safe space.

We’re a proud supporter of LGBTI+ inclusion in our workplace! 

The diversity of our staff is one of our greatest assets, and we embrace this. We’re committed to creating a workplace where all staff are supported, valued and respected. 

As part of the ATO’s 2024 Diversity and Inclusion Strategy, we are proud to have appointed SES Diversity Champions for all diversity and inclusion focus areas, including three LGBTI+ Champions and a LGBTI+ Ally Champion, who represent and advocate for diversity and inclusion throughout the organisation.

We have a strong employee network group for LGBTI+ employees and allies called ATOMIC (ATO Making Inclusion Count), which has more than 2,500 members across Australia. The network provides a forum to raise issues affecting LGBTI+ employees and all aspects of LGBTI+; visibly drives LGBTI+ workplace inclusion to promote a culture that is respectful, supportive and equitable.  ‘

As an ATOMIC member you will receive quarterly newsletters and be invited to special interest meetings and networking events. Our offices across the country have ATOMIC representatives who drive the ATO’s participation and celebration in annual events such as Wear it Purple Day and International Day Against Homophobia, Biphobia, Interphobia and Transphobia (IDAHOBIT).

The ATO is a member of Pride in Diversity and has been recognised as an Australian Workplace Equality Index Gold Employer four times, and have attained Platinum status. 

Disability Support

Disability diversity icon

We’re committed to providing support through reasonable adjustment options, local assistance through our People Support Teams and Disability Inclusion Officers, and through our active and valued employee network, the National Disability and Ally Network for all our current and future staff. 

We continue to support individuals who identify with disability or impairment, through employment, retention, and career development.

National Disability and Ally Network

We have an employee-led diversity National Disability and Ally network and Neurodiversity network of dedicated ATO employees who have an interest in issues affecting ATO employees with disability or impairment. The network aims to promote a culture that is respectful, supportive and equitable. It also provides forums where employees can support each other through sharing information and experiences.

The Network’s mission is to positively influence the work environment, to ensure professional development of all employees with disability and to assist the ATO in achieving its diversity and inclusion plan.

The ATO is a gold member with the Australian Network on Disability and has been rated as a top three employer in the Australian Network on Disability Access and Inclusion Index.

Check out ATO employee Judeland Antony’s story about his journey from war-torn Sri Lanka to Australia and the ATO.

 

Gender Equality

Gender Equality diversity icon

We’re committed to achieve gender parity across all levels in our organisation. We recognise that to attract and retain the best talent, we need a senior leadership cohort to reflect the diversity of our workforce. 

We’ve set representation targets to achieve 50/50 gender representation at senior levels of the agency – and we are proud to say we have met those targets with female representation at the senior leadership level now approximately 50%.

The ATO continues to embed long term cultural change through innovative, flexible work practices and leadership to drive and sustain gender equality. We acknowledge that everyone has a role to play to create an inclusive workplace, where assumptions are questioned and barriers removed to ensure equitable outcomes, regardless of gender.

It is essential that we continue to strive beyond demographic targets and make sure we are creating an environment where everyone, men, women and people who are gender diverse, are able to bring their best to the ATO, can speak up and have equal access to opportunities in the workplace.

Find out what we’re doing to be a more diverse organisation.  

Indigenous

Aboriginal and Torres Strait Islanders diversity icon

We believe that reconciliation is everyone's business, and for the ATO it's about valuing the contribution Aboriginal and Torres Strait Islander peoples bring to this organisation – as employees, suppliers and clients.

We are focused on the recruitment, retention and career development of Aboriginal and Torres Strait Islander peoples. We have reflected this commitment in our Reconciliation Action Plan and Diversity and Inclusion Strategy to improve the representation, implement tailored career and employment opportunities for Aboriginal and Torres Strait Islander peoples in the ATO. 

Moondani - Indigenous Employee Network

Our Indigenous Employee Network, Moondani means ‘embrace’ in the Woi Worrung language. It provides support to its members and offers strategic advice to the ATO on workplace and workforce matters impacting Aboriginal and Torres Strait Islander employees. 

The Moondani group aims to provide support for Aboriginal and Torres Strait Islander employees to support each other, share information and experiences. It is an opportunity to provide guidance and support to other members, encouraging peer support and mentoring that promotes career development for Aboriginal and Torres Strait Islander employees.

Kawutilin - Ally Network

We have an Aboriginal and Torres Strait Islander ally network ‘Kawutilin’, means ‘coming together’ in the Wonnarua language. It provides an opportunity for all ATO employees to demonstrate their support for fellow Aboriginal and Torres Strait Islander colleagues. It supports reconciliation, diversity and inclusion through local support and engagement opportunities in each site.

Indigenous Liaison Officers

We have Indigenous Liaison Officers whose role it is to provide support to our Aboriginal and Torres Strait Islander employees and provide cultural guidance and advice to non-Indigenous staff. 

 

When do we hire?

Our most recent hiring trends

JanFebMarAprMayJunJulAugSepOctNovDec

Search

Enter an employer or university you want to find in our search bar.