Quality and Safety Specialist

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Job location: Bankstown NSW, Brisbane or Oakey QLD or Darwin NT.

Are you an Australian Citizen, passionate about ensuring the highest standards of quality and safety in aviation? Do you thrive in dynamic environments where excellence is the norm? If so, we have an exciting opportunity for you! We are seeking a Quality and Safety Specialist to join our Toll Aviation Team with flexibility to be based in Brisbane or Oakey QLD, in Bankstown NSW, or Darwin NT. Previous experience providing quality and safety management support, within an Aviation or Defence environment is essential along with ISO9001 Quality Management, CASA Part 119/Part 145 Safety Management System knowledge.

Join us at Toll Aviation, a team who are dedicated to excellence. As their Quality and Safety Specialist, you will collaborate closely with your manager to ensure operational and engineering quality, safety, and environmental standards are upheld across our defence bases. You will run risk assessment workshops, conduct internal Audits, roll out individual and group refresher training as well as undertake change management activities, oversee incident investigations and Document Control. This role will play a pivotal role as part of the Q&S team, in maintaining our commitment to safety and quality. Additionally, you'll contribute to driving innovation and continuous improvement initiatives. 

We offer flexibility and you can be based in Bankstown, Brisbane, Oakey, or Darwin. Frequent travel is involved, and you will need to be an Australian Citizen who holds or can secure an NV1 Security clearance.

Responsibilities include, but are not limited to:

Support the development and maintenance of all required quality, safety and environmental processes and procedures.

Participate in the oversight of the process lifecycle for Defence and Corporate Contracts related quality, safety and environmental hazards and occurrences.

Conduct risk assessments and audits and lead associated change management conversations and processes.

Prepare presentation packages for associated contracts Safety Action Group Meetings and monthly Safety, Quality and Environment Oversight Committee Meetings.

Perform investigations, root cause and defect analysis, audit activities and recommend appropriate risk treatment and/or corrective-action response plans and verify implementation and effectiveness.

Qualifications

• Lead Auditor qualification
• Advanced application of Microsoft word, Excel, PowerPoint, and Visio
• Cert / Diploma in Work Health and Safety (WHS) and/or Aviation Management desirable not essential

To be successful in this role, you will need:

• Previous experience providing quality and safety management support, within an aviation or Defence environment.
• ISO9001 Quality Management, CASA Part 119/Part 145 Safety Management System knowledge.
• Proven experience Leading Audits and coordinating external Audit activities
• Experience developing and facilitating Quality and Safety Training

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.