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Westpac Group Graduate Programs & Internships

Westpac is Australia’s first bank and oldest company and one of the largest banks in New Zealand. 

Westpac Group's portfolio of financial services brands and businesses is focused on our purpose which is Helping Australians Succeed. It’s what we do, who we are and why we come to work every day.

Westpac Group

Closing in 2 months

Young Australians are encouraged to share their creative ideas as for the 2021 Westpac Youth Impact Challenge – a nationwide initiative to foster the next generation of entrepreneurs who have the potential to drive meaningful change.

JOB TYPE

Event

LOCATION

Canberra and 15 other locations

Past Westpac Group Graduate Hiring Statistics

If you’re interested in working at Westpac Group, understanding when they have opened up applications for their graduate programs, graduate jobs and internships is helpful knowledge to have so you know when you might need to apply. Use the below information to see when Westpac Group hires graduates, but more importantly what graduate degree’s and other student attributes they target for their jobs.


Months

Nov 20Dec 20Jan 21Feb 21Mar 21Apr 21May 21Jun 21Jul 21Aug 21Sep 21Oct 21091827362 jobs2 jobs0 job0 job0 job2 jobs2 jobs4 jobs6 jobs33 jobs3 jobs0 job
  • count

Job types

  • Graduate Jobs (72%),

  • Internships (20%),

  • Entry Level Jobs (6%),

  • Scholarships (2%),

Disciplines

  • Accounting (74%),

  • Administration (70%),

  • Agriculture (70%),

  • Architecture (72%),

  • Actuary (70%),

  • ...show more

Locations

  • Sydney (93%),

  • Adelaide (54%),

  • Melbourne (48%),

  • Perth (43%),

  • Brisbane (43%),

  • ...show more

Work rights

  • Australian Citizen (100%),

  • Australian Permanent Resident (96%),

  • New Zealand Citizen (91%),

  • Australian Student Visa (4%),

Past Westpac Group Graduate Programs & Internships

Check out some of Westpac Group's past jobs they have posted on GradConnection over the last 12 months. Understanding the details about what a graduate employer is looking for well before applications have opened can sometimes be the edge you need to secure your first graduate program.


Westpac Group

Closed 2 months ago

If you’re focused on finding innovative ways to create a better Australia with your postgraduate studies, apply for a Westpac Future Leaders Scholarship

JOB TYPE

Scholarships

LOCATION

Canberra and 13 other locations

VACANCIES

17

POSITION START DATE

Jan 2022 (approx)

Westpac Group

Closed 2 months ago

The Westpac Group Banking and Finance Award is seeking students who are currently studying a degree or discipline majoring in Economics or Finance.

JOB TYPE

Graduate Jobs

LOCATION

Canberra and 15 other locations

Westpac Group

Closed 2 months ago

The Westpac Group Banking and Finance Award is seeking students who are currently studying a degree or discipline majoring in Economics or Finance.

JOB TYPE

Internships

LOCATION

Canberra and 15 other locations

Westpac Group

Closed 2 months ago

We're keen to connect with customer service super stars, who are looking to pickup weekend working with a reputable bank.

JOB TYPE

Graduate Jobs

LOCATION

Adelaide

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Help our customers navigate the complexity of financial markets through global sales, trading and structuring, whilst managing the bank’s key market and funding risks.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Gain exposure and experience across the full value chain of the division, giving you key insights into our business customers

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 4 other locations

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be immersed within our Consumer organisation, gaining insightful exposure across the full value chain of the division and supporting functions of our retail bank.

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 3 other locations

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Drive innovative digital solutions in banking and marketing across online, mobile, and other digital channels.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Join us in our mission to create and protect value and drive strategic decision making with world class expertise in effective finance business partnering.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Cultivate Westpac’s competitive edge by striking the balance between protecting and optimising business.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Contribute and participate in projects to deliver change, drive value and enhance our customers experience.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Provide CIB clients with tailored solutions that meet their business needs by building relationships and developing relevant market expertise.

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 1 other locations

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be part of driving several innovative solutions across technology for our customers.

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 2 other locations

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Contribute and participate in projects to deliver change, drive value and enhance our customers experience.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Cultivate Westpac’s competitive edge by striking the balance between protecting and optimising business.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Help our customers navigate the complexity of financial markets through global sales, trading and structuring, whilst managing the bank’s key market and funding risks.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Join us in our mission to create and protect value and drive strategic decision making with world class expertise in effective finance business partnering.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Drive innovative digital solutions in banking and marketing across online, mobile, and other digital channels.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be immersed within our Consumer organisation, gaining insightful exposure across the full value chain of the division and supporting functions of our retail bank.

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 3 other locations

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Provide CIB clients with tailored solutions that meet their business needs by building relationships and developing relevant market expertise.

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 1 other locations

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Gain exposure and experience across the full value chain of the division, giving you key insights into our business customers

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 4 other locations

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be at the forefront of specialised technologies that drive innovative thinking and creative solutions.

JOB TYPE

Graduate Jobs

LOCATION

Sydney

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

Be part of driving several innovative solutions across technology for our customers.

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 2 other locations

POSITION START DATE

Feb 2022 (approx)

Westpac Group

Closed 2 months ago

We're keen to connect with customer service super stars, who are looking to pickup weekend working with a reputable bank.

JOB TYPE

Graduate Jobs

LOCATION

Adelaide

Westpac Group

Closed 2 months ago

Play your part in supporting our customers navigate the complexity of financial markets while managing the bank's key market and funding risks.

JOB TYPE

Internships

LOCATION

Sydney

POSITION START DATE

Dec 2021 (approx)

Westpac Group

Closed 2 months ago

Fast-track your career with CIB, by building relationships and developing relevant market expertise to tailor solutions to meet our customers' needs.

JOB TYPE

Internships

LOCATION

Sydney and 1 other locations

POSITION START DATE

Dec 2021 (approx)

Westpac Group

Closed 3 months ago

Calling all final year and penultimate students - you're invited to an exciting virtual graduate event!

JOB TYPE

Event

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 3 months ago

Have you thought about what a career at Westpac Group could look like? Are you interested in kickstarting your Grad or Intern career at Australia’s oldest bank?

JOB TYPE

Event

LOCATION

Zoom Webinar

Westpac Group

Closed 3 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Graduate Jobs

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 3 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Internships

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 3 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Internships

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 3 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Graduate Jobs

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 3 months ago

We want you to love what you do – and where you do it. You’ll be paid competitively, while being in a great position to grow your career – with a range of online learning, training, and career planning tools available to you.

JOB TYPE

Entry Level Jobs

LOCATION

Sydney

VACANCIES

30

Westpac Group

Closed 4 months ago

Entry Level roles into Westpac Groups Customer Assist Business, looking after early cycle collections

JOB TYPE

Entry Level Jobs

LOCATION

Adelaide and 1 other locations

VACANCIES

56

Westpac Group

Closed 4 months ago

Entry Level roles into Westpac Groups Customer Assist Business, looking after early cycle collections

JOB TYPE

Entry Level Jobs

LOCATION

Adelaide and 1 other locations

VACANCIES

37

Westpac Group

Closed 4 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Internships

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 4 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Graduate Jobs

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 5 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Internships

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 5 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Graduate Jobs

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 6 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Internships

LOCATION

Canberra and 7 other locations

Westpac Group

Closed 6 months ago

Please register your interest to be kept up to date with upcoming vacancies and relevant updates.

JOB TYPE

Graduate Jobs

LOCATION

Canberra and 7 other locations

Westpac Group

Closed a year ago

In submitting your details you agree to be contacted by Westpac Group and receive occasional, targeted news and updates from Westpac Group.

JOB TYPE

Internships

LOCATION

Sydney and 4 other locations

Westpac Group

Closed a year ago

In submitting your details you agree to be contacted by Westpac Group and receive occasional, targeted news and updates from Westpac Group.

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 4 other locations

Westpac Group

Closed a year ago

In submitting your details you agree to be contacted by Westpac Group and receive occasional, targeted news and updates from Westpac Group.

JOB TYPE

Graduate Jobs

LOCATION

Sydney and 4 other locations

Westpac Group

Closed a year ago

In submitting your details you agree to be contacted by Westpac Group and receive occasional, targeted news and updates from Westpac Group.

JOB TYPE

Internships

LOCATION

Sydney and 4 other locations

Overview

Westpac Group


About us

Westpac is Australia’s first bank and oldest company, one of four major banking organisations in Australia and one of the largest banks in New Zealand.

Our businesses

Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.

Westpac Group's portfolio of financial services brands and businesses is focused on our purpose which is Helping Australians Succeed. It’s what we do, who we are and why we come to work every day.

From ensuring customers can save and invest with confidence, to helping with the financial needs of small businesses, multi-national corporates, institutional and government clients, we put customers at the centre of everything we do.

Our business comprises four key customer-facing divisions which operate a unique portfolio of brands including Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS. Through these brands we serve over 13 million customers.

The Group’s customer-facing divisions are:

  • Consumer & Business – responsible for sales and service to consumer customers in Australia under the Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS brands. In addition, responsible for sales and service to micro, small-to-medium enterprises, commercial business and Private Wealth clients in Australia under the Westpac, St.George, Bank of Melbourne, BankSA, BT brands and Capital Finance. The division also provides specialist services for cash flow finance, trade finance, automotive and equipment finance, property finance, treasury and auto finance loans.
  • Westpac Institutional Bank (WIB) – delivers a broad range of financial products and services to commercial, corporate, institutional and government customers with connections to Australia and New Zealand. Customers are supported through branches and subsidiaries located in Australia, New Zealand, Asia, the United States and the United Kingdom. WIB is also responsible for the Group’s Pacific Banking operations providing a full range of banking services in Fiji and Papua New Guinea.
  • Westpac New Zealand – responsible for sales and service of banking, wealth, and insurance products for consumer, business and institutional customers in New Zealand, operating under the Westpac New Zealand, Westpac Life and BT Funds Management (NZ) brands.

Other Group divisions include:

  • Treasury – responsible for the management of the Group’s balance sheet including interest rate risk, funding and capital.
  • Core Support – comprises functions performed centrally, including Australian banking operations, technology, property services, strategy, finance, risk, legal, secretariat, financial crime, compliance & conduct, customer solutions, remediation, corporate relations, and human resources.

Our Strategy and Purpose

Westpac Group's purpose is Helping Australians Succeed. It’s what we do, who we are and why we come to work every day. What's most important to us is understanding what success means to our customers and helping them get there.

Our strategy seeks to deliver on this purpose by building deep and enduring customer relationships, being a leader in the community, being a place where the best people want to work and, in so doing, delivering superior returns for shareholders.

In delivering on our strategy, we are focused on our core markets of Australia and New Zealand, where we provide a comprehensive range of financial products and services that assist us in meeting the financial services needs of customers. With our strong position in these markets, and over 13 million customers, our focus is on organic growth, growing customer numbers in our chosen segments and building stronger and deeper relationships.

A key element of this approach is our portfolio of financial services brands, which enables us to appeal to a broader range of customers and provides us with the strategic flexibility to offer solutions that better meet individual customer needs.

In delivering our strategy, we have some key strategic priorities that help guide our activities.

Our strategic priorities

Fix

Addressing our shortcomings by materially improving our management of risk and risk culture, reducing customer pain points, completing historical customer remediation program, and reducing the complexity of our technology.

  • Risk management
  • Culture, including risk culture.
  • Customer remediation
  • IT complexity
  • Reduce customer pain points.

Simplify

Returning to our core businesses of banking in Australia and New Zealand, including exiting some businesses and international locations. Rationalising products and simplifying processes to make it easier for customers. 

  • Exit non-core businesses and consolidate international locations.
  • Rationalise products
  • Implement Line of Business operating model
  • Transform using digital and data

Perform

Improving performance by building customer loyalty and growth through service, sharpening our focus on returns, and resetting our cost base. A strong balance sheet and engaged workforce form the foundations of performance. 

  • Customer service – market leading
  • Mortgage growth
  • Enhance returns, optimise capital
  • Strong balance sheet
  • Re-set cost base

Our company’s values.

Our values are what we believe in at Westpac Group. Our values are based around helping as it’s at the heart of what we do. They are:

  • Helpful - Passionate about providing a great customer experience.
  • Ethical - Trusted to do the right thing.
  • Leading Change - Determined to make it better and be better.
  • Performing - Accountable to get it done.
  • Simple - Inspired to keep it simple and easy. 

About Us

Westpac Group


At Westpac Group we embrace diversity. We are looking for fill our Grad and Intern programs with original thinkers and innovators from all degrees of study. 

Here are some of the areas where your uncommon mind could thrive:

  • Technology - become a gamechanger, bringing our vision and strategy to life in roles such as system engineers, security, designers, architects or project managers.
  • Innovative roles - dream, design and innovate next generation digital experiences, including digital, service, product and interaction designers.
  • Financial services - help improve the lives of our customers and make Australian businesses stronger including consumer banking, business banking and wealth management.
  • Risk - help keep our customers, our clients and our group safe, in roles such as financial crime analyst, credit manager, cyber risk specialist or fraud specialist.
  • Transformation - revolutionise how we help our customers in roles such as project manager, change manager or analyst.
  • Westpac Institutional Bank - help corporations and institutions thrive in roles within Financial Markets or corporate banking.
  • Specialist roles - be vital to our success in roles such as finance, HR, legal and compliance.

Why Join Us?

Westpac Group


Join Us

If you want to work for an organisation that will nurture your talents and help you grow your career, you should be working with us. Our goal is to build a diverse workforce of amazing talent which means that when you work with us, you can be sure we'll commit ourselves to helping you take your career as far as possible.

It’s this commitment to caring for our people’s wellbeing and development that contributed to Westpac Group being awarded No. 1 in the 2019 LinkedIn Top Companies List.  A list that honours the 25 most sought-after companies nationwide and celebrates the companies “Where Australia Wants to Work Now".

We recognise the continued blurring of work and personal life, and the need to support our people as ‘whole-beings’. We believe our work environment and benefits are testament to our commitment to our employees. At Westpac Group we understand that wellbeing is individual, and look at employees’ wellbeing holistically focusing on five key pillars:

  • Family & Community
  • Finances
  • Health
  • Values
  • Work

Graduate Program

Westpac Group


We’re looking to fill our programs with original thinkers and innovators from all degrees of study. We embrace diversity, recognising the value people bring to us with their individual differences, qualities, ideas and insights.

When you start: You’ll start with us as a permanent employee in February. Your program will vary based on the business area where you choose to work. Explore the business area choices below to find out more.

Throughout the year: We’ll provide loads of learning and support to help you make the most of the experience. The program is structured to help you identify your focus areas. Tailored training sessions build and strengthen your technical and soft skills - accelerating your personal and professional career development.

The day to day: You’ll complete a rotational program to help you to learn about different parts of your business area. It’s packed full of different roles, teams and project experiences. At the end of your program, you’ll be supported to find a role that best suits your capabilities and interests.

Expect to contribute from day one and have an impact on the business.

Expect plenty of opportunities to get involved in grad life where you can build your networks and friendships with those you work with, including business leaders, project leads and program sponsors.

Expect to be able to give back. Join in numerous communities, volunteering and sustainability initiatives - rounding out your whole work life experience.

To apply for our graduate program you must be in your final year of study of a university degree;

OR,

You can have completed an undergraduate or postgraduate degree but it must be no more than two years ago.

You also need to be an Australian or New Zealand Citizen or an Australian Permanent Resident when you apply.

Internships

Westpac Group


Intern

If you want to work for an organisation that will nurture your talents and help you grow your

Join our paid 10-week program. It’s a great way to explore a career with Westpac Group, and get a taste of what it’s like to work with us. Designed so that you get a real insight into the diverse opportunities at Westpac Group – the summer intern program gives you what you need to make an informed career decision.

The program runs from late November to February for 10 weeks and gives you the opportunity to be considered for the graduate program.

You can apply if you’re in the second last (penultimate) year of your degree. You also need to be an Australian or New Zealand Citizen or an Australian Permanent Resident when you apply.

Other opportunities

Westpac Group


100 scholarships every year. Forever.

Not quite ready to enter the working world just yet? Then consider a scholarship to help advance your studies and your life.

In 2014, Westpac gifted the nation $100 million to fund 100 scholarships every year, forever. Westpac Scholars are not your everyday people. They are tomorrow’s leaders, thinkers, innovators and pioneers – people from all walks of life who are united by their generosity of spirit and driven by a desire to shape a better future for all Australians.

The Westpac Scholars Program is currently available at 14 Australian universities and offers scholarships across 5 unique categories with varying entry requirements:

  • Westpac Research Fellowship
  • Westpac Future Leaders Scholarship
  • Westpac Social Change Fellowship (not university specific)
  • Westpac Young Technologists Scholarship
  • Westpac Asian Exchange Scholarship.

As part of the program, Westpac Scholars will get access to leadership development programs and other professional development opportunities through Westpac Group.

Westpac Scholars also receive lifelong membership to the Westpac 100 Scholars Network, a community of current and past scholars eager to connect and collaborate to drive positive change.

To find out more visit www.westpac.com.au/scholarships

“This program is so much more than ‘100 scholarships every year, forever.’ It’s 100 ideas every year, forever. It’s 100 opportunities to change the world, forever. It’s 100 legacies every year, forever.”
Philip Chan, 2017 Westpac Scholar

Application Process

Westpac Group


We know you’re busy with life and uni, so we’ve tried to make the process as simple as we can.

If your initial application is successful, you will then have the chance to complete some online assessments. Successful candidates will then progress to complete an online video interview. Final stage candidates will then be invited to attend an assessment centre for a virtual or face-to-face experience. 

Our Application Toolkit video series documents the key steps in the application journey. 

Online Application

Your application will take 10 minutes to complete and submit online. Make sure you find out more about our Programs before you fill in your application form, as you need to select which Program you wish to apply to, and which location is best suited for you. Remember to carefully move through the pre-screening questions and answer carefully and truthfully. Complete all required fields and ensure you attach your resume and academic transcript (Unofficial transcripts are fine also).

Online Assessments

If you’re successful during our screening process, you will be invited to complete a series of online assessments which helps us to determine your alignment to our values and suitability for the role. You will receive an email detailing what you need to do to complete the online assessments with specific deadlines to complete these (in some cases this may only be 48 hours). The earlier you submit your application, the longer you will have to complete your assessments. If you don’t complete your assessments in the timeframes specified, we won’t be able to consider your application further. You may face 2 testing invitations as below:

  • Culture fit – this assessment measures the degree to which a candidate aligns with Westpac Group’s aspirational culture and whether they will be a good cultural fit for the organisation.
  • Psychometric testing – evaluates cognitive ability and emotional intelligence through gamified assessments. 

Video Interview

If you have never completed a video interview, it may be a good idea to get a feel for the process by recording yourself answer interview questions and then watching the replay to gauge your confidence, body language and ability to succinctly answer the question being asked. Check your background, lighting and camera angle. Don’t panic! You'll get a practice run to test your mic and camera. You will also have some time to read the question and get prepared before hitting record. Video interviews are not live but be prepared and remember that you cannot pause, stop or restart the interview.

Assessment Centre

Successful applications will be welcomed to a virtual assessment centre experience involving:

  • One-on-one interview.
  • A business-related case study.
  • A group activity.

You will have an opportunity to virtually meet with our business, so use this as an opportunity to ask questions and find out if this is the right fit for you – it’s time to grill us too! Research is important, think strongly about why you have applied and what you can bring to the role. It helps to show us your personality, so try and relax and enjoy the experience. Rest assured the assessors on the day only want to see you shine!

Application Survival Guide

Employee Profiles

Westpac Group


westpac group

Lachlan

I’m Lachlan, a 2021 Graduate and part of the Business graduate program. I studied a Bachelor of Business (majoring in Marketing) at Western Sydney University and in my spare time I love to play basketball and get in the kitchen to cook for my friends and family.

Explain what your business area does or their function within the group.

I’m a part of the Business Division, who are responsible for looking after SME, commercial, agribusiness and private wealth customers across the Westpac Group. We work with a massive variety of customers, from small family-owned businesses to complex commercial entities.

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

In my marketing degree, I had developed a keen interest in the role and importance of the customer experience in business. I applied to the Westpac Graduate Program because I was drawn to the significant role that the bank played in the lives of so many Australians. In the business division, we have the opportunity to positively impact the experiences of customers and this is the leading reason for why I chose to join this area.

I also wanted to work for a company that was invested in my development and where I had room to grow professionally. Given my interests in a variety of different areas, it was important to find somewhere where I could explore and expand on my interests and skills. Westpac was the natural choice for me.

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked

So far, I have worked in the Business Chief Transformation Office, which is responsible for delivering innovative change across the division to support our bankers, deliver great experiences for our business customers and help Westpac Group to become a simpler organisation. 

I started my first rotation in the Strategy & Design team, who are responsible for shaping and designing the implementation of the strategic initiatives for the business division.  In this role, I had the opportunity to work on the design of the digital offering for our microbusiness segment, as well as scoping and managing opportunities for cost reduction across the division. This rotation allowed me to engage with teams across the business division in customer engagement, digital, cash management and business lending.

In my current rotation I am working in the Process Simplification team, who support the business division by improving products, processes and systems to make a difference for customers. I am currently responsible for driving a project to design and implement a tool for our commercial bankers to measure and plan their customer acquisition strategy. This project has allowed me to work with our capability, digital and customer engagement teams – I have even had the opportunity to shadow a commercial business banker to better understand their role.

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

One of my key projects that I worked on involved examining the existing end-to-end journey for our microbusiness customers. In this project, my team compiled together analyses, data and strategy to make recommendations on a new digital offering to better serve our microbusiness customers; with the project ultimately being presented to the head of our division! I am also part of The Youth Network, where I was involved in the committee that oversaw the brand redesign for the group. 

So far, what has been the highlight of the graduate program?

The connections that I have made in the graduate program have been amazing. I have had the opportunity to connect and collaborate with so many unique, driven people so far. Leaders and peers have made themselves available to share their professional journey and advice, as well as showing a genuine interest in my goals and development. There is a great graduate community who put on plenty of events like recreational sport, trivia and social drinks. The graduate program has given me friendships that I will treasure for a long time. 

I also was surprised at the level of influence that I have been granted in my role as a grad. I have worked on projects that have gone directly to the most senior levels of the organisation and been given end-to-end accountability for initiatives that see me engage directly with stakeholders across the business. From my first day, I have been given the opportunity to do work that will have meaningful impacts on the organisation and our customers.

What is one thing you love about Westpac Group?

I love the spirit of community that is present here at Westpac. Whether it is the support that you are offered from your peers and leaders, the passion for helping customers or the culture of community involvement - it is noticeable how the Westpac Group is built on a strong sense of community.

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why? 

Whilst all relevant, I think the value that resonates most with my grad experience has been ‘Helpful’. My teams have been directly responsible for helping both our customers and bankers, such as our work in redesigning and streamlining of the credit decisioning process. My senior leaders and co-workers have lived the ‘Helpful’ value through their support and investment in my development, and I have empowered to employ a service mindset in my approach to work. 

What role/area/project are you excited to get involved in post-Grad Program?

In the future, I am looking forward to continuing working in the CTO to help drive Westpac’s strategy to becoming a simpler, stronger bank.  I am also looking forward to engaging in a Jawun secondment, where I can share the skills, I have learnt from my role with Westpac with an Indigenous community organisation.

What is unique about your ‘Uncommon Mind’?

I’m a Business Division grad, but I love to cook. 

Please describe your business area in three words.

Dynamic. Connected. Customer-Focused.

Please sum up your Grad experience (to date) in three words.

Curious. Challenging. Accountable.


westpac group

Grace

I’m Grace, a 2021 Graduate and part of the Corporate and Institutional Banking graduate program. 

I studied a Bachelor of Commerce (International) majoring in Finance and International Business at UNSW and in my spare time I love running with my dog and getting active in the gym.

Explain what your business area does or their function within the group. 

The Corporate and Institutional Bank (CIB) provides large corporate and institutional players in the market with bespoke debt financing solutions. The coverage and product teams undertake extensive industry analysis to support customers with their business growth objectives. 

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

I applied to the CIB graduate program to explore my interest in financial services and learn from specialised teams and individuals with extensive sector experience. 

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

I am currently rotating through the CIB Business Controls and Monitoring team which helps drive a strong, embedded culture of risk management in the bank. We deal with the identification, reporting and management of incidents within the bank in accordance with policy framework. This has been a huge regulatory focus across all banks in Australia and serves a fundamental role in the integrity of the financial services industry.

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

There has been an overall uplift in risk management across the bank. An ongoing project my team has been involved with is maintaining hygiene of our controls and incident remediation. Having this project recognised by senior stakeholders in the business has been rewarding for our team. 

So far, what has been the highlight of the graduate program? 

The highlight of my graduate program has been making friends within my stream and the wider Westpac Group cohort. I had the opportunity to share my rotation with another graduate and it has been a rewarding experience for both of us to work together and learn more about the business.

What is one thing you love about Westpac Group?

I love the flexibility of work arrangements offered to employees by Westpac Group. Splitting my time working from home and in the office has been crucial to maintaining a balanced lifestyle for me.

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why? 

Leading Change and Performing are values that resonate with me the most as a graduate. Having a fresh perspective in the industry as a young professional has meant that I am encouraged to identify areas where processes can be improved and how we can better deliver outcomes to our clients. 

What role/area/project are you excited to get involved in post-Grad Program?

CIB offers many areas/projects for graduates to work across. I am excited to work in the products space and collaborating with stakeholders across the business to provide tailored financing solutions for our clients.

What is unique about your ‘Uncommon Mind’?

I have always had a passion for arts and literature throughout my high school and tertiary study. One of the greatest benefits of the humanities is understanding society from a critical perspective. Although working in this line of business requires a degree of analytical ability, dealing with the big picture and having clear articulation of the situation at hand is an important skill to have.

Please describe your business area in three words.

Relationship-driven, dynamic and adaptive

Please sum up your Grad experience (to date) in three words.

Fun, impactful and collaborative


westpac group

Kevin

I’m Kevin, former 2019 Summer Intern and now a 2021 Graduate and part of the Corporate and Institutional Banking graduate program. I studied a combined Bachelor of Commerce/Engineering at the University of Sydney and in my spare time I love catching up with friends and playing tennis. 

Explain what your business area does or their function within the group. 

Corporate and Institutional banking essentially helps some of our larger clients in meeting their funding needs to grow and undertake different projects. This can be done in many different ways, tailored to the client’s needs, whether through traditional debt raising, or through products such as receivables finance, asset finance, or structured finance.

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

Having previously interned with Westpac in their Business bank, the friendly and collaborative culture of the bank really stood out to me. CIB stood out in particular because it’s a fast-paced, client facing side of the bank, and it deals with a huge range of clients across all industries.

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

I’ve rotated through the healthcare industry coverage team, and with the ongoing pandemic, this was a very exciting industry with plenty of activity in the market. In this team, we perform financial and credit analysis for customers within the healthcare industry, ranging from aged care facilities to medical device companies. Furthermore, we work closely with product teams on transactions, tailoring them to suit the needs of the customers.

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

During my rotation in the healthcare coverage team, I was able to work on a deal for a large medical device company that was looking to raise debt for an upcoming project. This was particularly exciting because coming from a biomedical engineering background, we had interacted with and learnt a lot about this company from an engineering design perspective, and this project allowed me to find out how things worked from the funding side.

So far, what has been the highlight of the graduate program?

A highlight of the graduate program is being able to meet people from all parts of the business. There are regular grad events, from the standard Friday night drinks, to social events on the weekends, so there’s plenty of opportunities to meet grads from other parts of the bank.

What is one thing you love about Westpac Group?

One of the things I love about Westpac Group is the people I work with, who are incredibly warm and supportive. Something I’ve noticed about Westpac is that everyone is very approachable and happy to have a chat, even if they’re a lot more senior or in a completely different business area.

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why?

The value that resonates with me the most is definitely ‘Helpful’. I really do believe that banking in intrinsically a people business, and helping clients succeed is at the forefront of what we do. Even as a grad, I’ve been able to work on projects where I’m feel like I’m a value add to the team.  

What role/area/project are you excited to get involved in post-Grad Program?

Because of COVID, most of the client meetings we’ve had are virtual, and something I’m excited for in the post-Grad Program is being able to have face-to-face meetings with clients. 

What is unique about your ‘Uncommon Mind’?

Although I came from an Engineering background, I’m working in CIB!

Please describe your business area in three words. 

Exciting, unpredictable, fulfilling.

Please sum up your Grad experience (to date) in three words. 

Fun, learning, engaging


westpac group

Trina

I’m Trina, a 2021 Graduate and part of the Consumer Banking graduate program.

I studied Commerce and Media at UNSW and outside of work I enjoy rock climbing and finding new places to eat.

Explain what your business area does or their function within the group.

Consumer Banking involves everything that happens between the customer and the bank. Our objective is to optimise the customer journey process and remove customer pain points along the way.

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

I wanted to be part of a community where I can learn and grow with like-minded people with the objective of helping Australians succeed. I joined consumer banking as this area will allow me to do so – it will provide me with the opportunity to better understand customers and in return, improve their overall experience with the bank.

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

My first rotation was in Customer Care. I was exposed to our front-line branch network of bankers and customers. During my time in this rotation, I helped to review the processes we have in place for our customers going through key life moments, worked with strategists to revolutionise our current processes and identify ways in which we can deliver a seamless customer journey experience. 

I am currently doing a product manager rotation within the Everyday Banking Line of Business. Their function is to improve our product offerings for different types of customers and assist them in building their wealth and manage their finances in better ways.

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

I drove improving a reporting process within the Customer Care team which has been monumental in assisting the team in improving their efficiency and reducing their workload significantly. 

So far, what has been the highlight of the graduate program?

Being involved in meaningful projects that has the potential to change and improve Australian lives has been a rewarding part of the graduate experience.

What is one thing you love about Westpac Group?

All of the people I’ve met have stayed within the Group for a significant amount of time. I believe this speaks about the culture of the Group – the vast range of opportunities offered within the Group means that you will always be able to a grow and continuously challenge yourself!

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why? 

Leading Change resonates with me the most. As grads, we are in a unique position to be able to provide the Group with a fresh perspective that can help improve existing processes. Being given the opportunity to utilise this position has been a very rewarding experience for me. 

What role/area/project are you excited to get involved in post-Grad Program?

I’m not sure yet but I am excited to discover more of what the Group has to offer.

What is unique about your ‘Uncommon Mind’?

I work in consumer banking and I enjoy drawing.

Please describe your business area in three words. 

Exciting, fast-paced, lively

Please sum up your Grad experience (to date) in three words.

Welcoming, unpredictable, rewarding


westpac group

Maren

I’m Maren, a 2021 Graduate and part of the Digital & Marketing Graduate Program. 

“I studied a Bachelor of Commerce (Liberal Studies) at The University of Sydney and on weekends I love to head to the beach for a swim.

Explain what your business area does or their function within the group. 

The Digital & Marketing stream is broadly split into a Digital-, and a Marketing division. 

Generally speaking, the Marketing division focuses on understanding consumer behaviour and the market environment in order to enhance customer experience and product/ service offering. There are different teams that feed into this overarching goal and that work closely together to deliver key marketing activities. Core marketing activities include: market research and identifying customer needs & wants, formulating strategies upon these insights, designing product/ service offerings, customer testing, and advertising creation. A big part of what we all do is optimisation – tracking and enhancing our offers, services, advertisements, and overall customer experience. 

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

I first decided to apply to the Westpac Grad program after hearing about the company’s great culture and development opportunities from previous grads. I was eager to kick start my career in an inclusive and stimulating environment, with a company that invests in their employees and the broader community – Westpac ticked all those boxes for me. 
I chose to apply to the Digital & Marketing stream as it best aligned with my interest and background in Marketing and Psychology. 

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

I have just completed my first rotation in the Branding and Advertising team and am about to start my next rotation in Market Research & Design. While working with the Brand and Advertising team I was given the opportunity to co-lead multiple advertising campaigns across Everyday Banking and Housing for both print and digital channels. I was also involved in managing brand partnerships and brand governance.

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

One of my favourite projects so far has been the MECCA x Westpac brand partnership. Throughout my time on this project, I managed the distribution of MECCA gift cards to local Westpac branches with the aim of enhancing in-branch customer experience by creating a surprise & delight moment for those opening a new account. I learnt a lot about stakeholder management, brand partnerships and our national branch system.

So far, what has been the highlight of the graduate program? 

The highlight of the graduate program is the grad cohort – everyone is inclusive and fun. There are lots of opportunities for you to mingle with your fellow grads, whether that be at one of the Graduate Learning Sessions or over a drink after work. You’ll always have someone to talk to and to motivate you.

What is one thing you love about Westpac Group? 

I think it’s great how Westpac stands by its values and encourages community involvement. Within my first few months, my team and I took our annual volunteering leave and spent the day working with Little Wings in Bankstown. It was a great opportunity to learn about our partnerships, to give back to the community and also provided a chance to bond with my colleagues.  

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why? 

As a graduate I resonate best with the final HELP value – Performing and Simple. My team always encourage me to challenge the way things are done and to bring in a fresh, objective perspective. It has been a great learning opportunity to audit current processes and identify how things can be simplified to enhance performance.

What role/area/project are you excited to get involved in post-Grad Program?

I am excited to learn more about Data Analytics and am eager to deepen my understanding of consumer behaviour.

What is unique about your ‘Uncommon Mind’?

I am a CDMO Grad but am passionate about sports. 

Please describe your business area in three words.

Data meets creativity. 

Please sum up your Grad experience (to date) in three words. 

Exciting, immersive, challenging.


westpac group

Praneet

I’m Praneet, a 2021 Graduate and part of the Finance & Accounting graduate program. 

I studied a Bachelor of Engineering, Bachelor of Business at the University of Technology Sydney and in my spare time I love playing sport.

Explain what your business area does or their function within the group. 

The Finance team spans across various divisions in Westpac and helps to manage the company’s performance and continuously works with different areas to both maintain and grow the business. 

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

I applied to Westpac Group as I felt it was a great place to start my career. The company also provides a great culture to its employees, and it would allow me to make a tangible difference to everyday Australians. I decided on the Finance & Accounting Business area as I am interested in driving the strategic direction of the bank and making meaningful changes. 

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

I am currently in my first rotation which is Finance Program & Change Delivery and it involved working alongside various Finance & Technology teams. The role requires engagement with stakeholders across the business to transfer information but also to ensure requirements and timelines are met for the projects in the bank. 

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

Due to an upcoming deadline, we had graduates from different teams come across to one external area and assisted them in completing their task. For me, this was a very exciting opportunity where I got the chance to work with different people across the business and make a valuable contribution which led to the completion of the project on time.

So far, what has been the highlight of the graduate program?

The highlight of the graduate program so far has been meeting the many different and interesting people within Westpac.

What is one thing you love about Westpac Group?

My favourite aspect of the Westpac Group is the people that I have met and their willingness to help.

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why? 

The Ethical value resonates with me as I believe it is extremely important to preface decisions with this in mind because it leads to the best outcome for both the customers and the bank.

What role/area/project are you excited to get involved in post-Grad Program?

I am interested in applying my skills to strategy development to drive change in the bank as I believe it will be both engaging and rewarding.

What is unique about your ‘Uncommon Mind’?

I’m a Finance & Accounting Grad but I am someone who is very physically active.

Please describe your business area in three words. 

Stakeholders, Value, Change

Please sum up your Grad experience (to date) in three words. 

Unique, Challenging, Rewarding.


westpac group

Thuy

I’m Thuy, former 2019 Summer Intern and now a 2021 Graduate, part of the Financial Markets & Treasury program.

I studied Commerce and Law at Macquarie University. On the weekends I enjoy going out to eat with my family and playing volleyball and frisbee with my friends.

Explain what your business area does or their function within the group.

Financial Markets manages Westpac’s relationship with clients from governments to institutions from a finance perspective. FM facilitates the sale and trading of financial products, such as foreign exchange, debt and derivatives. We also provide insightful research to our clients on the future of the Australian economy in our Economics and Strategy teams. 

Treasury manages Westpac’s balance sheet, to ensure the bank has enough money to fund its operations and to keep our deposits safe. Through its funding practices, Treasury is exposed to, and therefore manages, our interest rate risk, FX risk and liquidity risk.

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

I applied for FM&T because I wanted to challenge myself and try something new and exciting. 

What I love about the grad program is that you get to rotate through 4 completely different teams, so you are always learning and expanding your skills.  

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

I have rotated through Treasury and Debt Capital Markets (DCM). Both teams are very different but complement each other nicely. 

Treasury funds Westpac’s balance sheet. It can do this in several ways, including onshore and offshore bond issuance. DCM represents clients, such as Westpac Treasury, as well as the government, other banks and corporates, to raise money in the debt market. DCM provides expertise in the bond market such as pricing and investor interest. 

So far, what has been the highlight of the graduate program?

The highlight of the Westpac Program is definitely the constant support you receive from your managers and colleagues. As part of the FM&T program, you are assigned a grad manager, mentor, and buddy (who was a grad the year before you) to help you with any questions you may have / guide you through the year.

What is one thing you love about Westpac Group?

The culture/people – everyone is super lovely, happy to chat & answer your questions!

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why?

Helpful – I think one of the most important values to have, especially as a grad, is to be helpful! 

Everyone is looking out for you and your learning during the grad year so it’s important to return the favour and help wherever you can!

What role/area/project are you excited to get involved in post-Grad Program?

I can’t wait to settle into my future role at Westpac – even though I’m not sure where that is just yet!

Westpac is well known for celebrating diversity and empowering women – this is something I’d love to be involved with.

What is unique about your ‘Uncommon Mind’?

I’m in FM&T but I studied law and have no experience in Finance or with trading. 

Please describe your business area in three words.

Dynamic, thought-provoking, exciting

Please sum up your Grad experience (to date) in three words.

Best year yet!


westpac group

Sahan

I’m Sahan, a 2021 Graduate and part of the Risk graduate program. 

“I studied a Master of Actuarial Practice at Macquarie University and in my spare time I love a balance of exercise, learning, binge watching shows/movies, and finding the best coffee, food, and bars in Sydney.

Explain what your business area does or their function within the group.

Being in Risk is a unique role as it impacts every aspect of the organisation at every level.

The role of Risk is to quantify uncertainty, protect the bank against adverse events, and more generally ensure day to day operations are in line with a certain risk appetite and do not impact the financial soundness of the bank in the short and long term.

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

After researching the company, the various social initiatives Westpac employees are involved in, and the programs Westpac supports, it was easy to see that Westpac is an organisation which cares about their employees and takes social responsibility very seriously.

The level of support and opportunity to learn seemed vast, and being in the program, I can attest to that.

There’s a lot of investment in your future and you really are given the tools to succeed.

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

Credit Card Fraud Analytics- Working within this team was quite different to anything I studied, and it really challenged my problem-solving skills and ability to make inferences based on data.

There is no right or wrong answer, and you really are required to think creatively to develop solutions to protect the groups customer base in a meaningful way.

During my time here, I learnt about fraud detection and mitigation measures using analytics and contributed to the development of a scam identification and reporting framework.

I was trusted to work with multiple stakeholders, including the Fraud operations team, on the delivery of a project which was an invaluable opportunity to understand what is involved in implementing change.

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

Within my current rotation in Consumer Finance Credit, I will be contributing to the review of a model used in the approval process, accounting for different customer and group considerations which promises to be an interesting and challenging experience.

Seeing how data is used in a decisioning model constrained by a set credit policy and various regulations provides great insight into how Risk impacts the primary function of the bank in lending.

So far, what has been the highlight of the graduate program?

Being able to learn from and interact with people across numerous Risk divisions.

The program is a great opportunity to learn from others, see what they do, and find your calling while getting to experience different parts of the bank.

What is one thing you love about Westpac Group?

The culture. 

The guidance and advice I’ve received has been invaluable, and I’ve met some incredibly intelligent and funny people who have been extremely welcoming and supportive.

You really are encouraged to bring new ideas to the table and your input is valued.

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why? 

Leading Change

Through my rotations so far, it is evident each team is committed to improving the way things are done to ultimately do the best they can, and be the best at what they do.

A memorable piece of advice given to us during our orientation was when David Burroughs spoke and mentioned having a mindset of (to paraphrase) “what am I going to bring today” as opposed to “what do I have to do today”.

David Stephen also spoke to us and mentioned (to paraphrase again) “no one wakes up wanting to be the second or third best, it’s uninspiring”.

These takeaways align with my mentality of always challenging myself to be the best I can be, and to use my knowledge and skills to add value.

They also speak to the type of environment Westpac aims to cultivate and the type of organisation Westpac aims to be in making it better and better in the interests of achieving its underlying purpose.

What role/area/project are you excited to get involved in post-Grad Program?

Through the interactions I’ve had with others and different training sessions I’ve gone through, I’ve realised a role which blends Risk, Economics, and Finance resonates with my interests the most.

There’s a few different divisions I’m curious to explore but at this point, it’s still too early to say.

What is unique about your ‘Uncommon Mind’?

I’m driven to understand the mechanics of how things work and why something is the way it is.

It leads you to a life of learning and forever questioning why things are the way they are, and how they can be better.

Please describe your business area in three words.

Objective, dynamic, challenging

Please sum up your Grad experience (to date) in three words. 

Supportive, insightful, rewarding

The program really is the best platform to branch out, launch your career, and take charge of where you want to be in the future.


westpac group

Melissa

I’m Melissa, a 2021 Graduate and part of the Technology graduate program. 

I studied IT and Innovation at UTS, and on the weekends/in my spare time I love taking some time out to go to the gym, experiment in the kitchen, and hang out with my friends and family closest to me.

Explain what your business area does or their function within the group. 

Tech covers all things technology within Westpac group. It’s one of Westpac’s biggest business areas, with over 900 teams. Anything you can think of – they probably do it. From network security, to technology risk management, architecture, infrastructure, to agile ways of working, to software and application development; they have a range of functions. Tech is the entire back-end of the bank, keeping Westpac’s systems, applications, and banking services running 24/7.

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

Since studying IT, I always knew I wanted to land somewhere in the technology field, I just wasn’t sure where specifically. Westpac’s tech grad role allows their grads to experience four different rotations all over technology. The chance to get a feel for what I might like regardless of my previous experience or prior knowledge (e.g. I can do a rotation in a technical role even if I have no past technical experience) was the main reason I wanted to take on this grad role. Essentially, it’s giving me a chance to figure out what I’d like to do. I was also lucky enough to have worked part-time with Westpac before undertaking this role. Having known the culture and ways of working that Westpac promote, it was an easy decision to want to stay here and develop my career.

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

Currently I’m still in my first rotation with Westpac. This role is based on Agile transformation in the technology sector – more specifically trying to reach all of the tech teams and converting them to an Agile way of working. There are about 900 tech teams and so far we have an adoption rate of about 40%. We work a lot with the teams and engage in an active Agile Community of Practice.

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

I’m a part of quite a few Employee Engagement Groups – these are super engaging as there are plenty of sessions and networking events to attend (even virtually!). Soon I’ll be attending the full day Women of Westpac Summit, where there will be speakers and insightful sessions and networking opportunities all in the same day. These are some really amazing opportunities to take part in!

So far, what has been the highlight of the graduate program? 

The network of people I’ve met is amazing! I was reluctant starting a graduate program being mostly working from home, but I’ve still made invaluable connections and friendships here at Westpac.

What is one thing you love about Westpac Group?

The people I’ve met at Westpac have all been nothing but amazing. Not just in my team and close networks, but everyone I’ve come across! You can quite literally start a conversation with anyone and they’ll be more than happy to have a chat with you (and go for coffee!).

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why?

I would say ‘Performing’ resonates with me most. As a grad, you might think that people will be with you every step of the way to help get your tasks done. While you’re be surrounded by a team of people who are always happy to help where help is needed, this value emphasises the importance of taking accountability for yourself and your decisions. I have learned to not ask for approval every step of the way if it is not necessary, and I am transparent with everything I’m working on (and if I need any help).

What role/area/project are you excited to get involved in post-Grad Program?

After working in an Agile transformation team, I would love to get more hands on with Agile ways of working as a Scrum Master. I would love to be able to help teams and people to create a psychologically safe team with a great work/life balance, all while getting the work done.

What is unique about your ‘Uncommon Mind’?

I’m a tech grad, but I absolutely adore the creative arts and abstract ways of thinking.

Please describe your business area in three words.

Cross-functional, integrated, innovative.

Please sum up your Grad experience (to date) in three words.

Enlightening, supportive, always-learning.

I’ve been having a great time so far as a tech grad and have definitely (in my short time being a grad) got far more of an idea of where I would like to be in the future! I am also constantly learning new things which has been another huge highlight!


westpac group

Rianna

I’m Rianna, a 2021 Graduate and part of the Technology graduate program. 

I studied a Bachelor of Electrical Engineering and Master of Biomedical Engineering at UNSW and during the weekends/in my spare time I love to climb (mainly bouldering) both indoors and outdoors.

Explain what your business area does or their function within the group.

Technology is the business area that utilises a broad range of technology to support the different arms of the business. Since technology underpins all our operations, technology has the important role of simplifying and improving existing processes to support customers as well as internal functions within the bank. 

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

Westpac really appealed to me for three primary reasons; the first would be that the purpose and values of the organisation really resonated with me. Secondly, the support of women internal and external to the organisation – exemplified through strong female leadership and the Ruby Connection Community. Finally, for the organisations willingness to help and support the community – through environmental initiatives and the Westpac choppers. 

I chose to apply for the Technology Graduate stream because I’m intrigued by the various applications and developments of technology within the world of finance. As technology becomes ever present within our lives, I think it’s interesting to learn about how technology can be leveraged to provide seamless experiences for both internal and external stakeholders.

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

My current rotation is within the Reporting and Streaming team under the Open Banking Program that falls under Westpac’s Data Platforms. To provide a bit of context, Open Banking is a program that gives consumers the ability to share their banking data with various third parties such as banks and fintechs. During this rotation I have been working with big data in the context of Open Banking – this has involved building data pipelines, completing data analysis, reporting and dashboarding to help the business understand how consumers are using their data. 

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

As part of the Graduate Committee, we have an arm called GradWrap that creates a magazine every few months. I volunteered to become a writer for GradWrap because I enjoy researching and writing pieces that have the intent to intrigue the reader. We recently released our first edition, and I had a great time working on it because I was able to collaborate with a diverse team. We also have the opportunity to write about what we are passionate about, so for my first article I decided to write about social media addiction and the attention economy because I’m intrigued by how human interaction is impacted by technology. 

So far, what has been the highlight of the graduate program? 

Some of the highlights of the graduate program would have to be the various learning opportunities that I’ve been exposed to. They can take the form of volunteering, through different employee action groups or professionally within your rotation and teams. Another highlight would have to be establishing a good network within the organisation, making friends through the graduate program and learning from each other as well as having mentors who provide guidance as you begin to carve out your career.

What is one thing you love about Westpac Group? 

One thing that I love about Westpac would have to be the people and sense of community. This has been a really important aspect of work as I’ve felt very supported throughout the opportunities and projects that I have been engaged in. Because of the supportive network I’ve established, it has also led to many different learning opportunities enabling me to pursue things that have both aided my personal development and enabled me to give back. 

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why?

For me, the value Leading Change most resonates with me. Working within Technology, I think we have the capacity to make tangible change and to leverage tools and technology to advance the way that we support internal and external stakeholders. Applying this value in a personal context, I would say that I’m always willing to take on various opportunities such that I can challenge myself. I believe taking up a range of opportunities helps one to develop in many facets and I’m always looking to learn and gain personal/professional development while giving back in any way that I can. 

What role/area/project are you excited to get involved in post-Grad Program?

In the future, I would really love to explore the opportunities available in the Information Security Group as well as the Robotics and Automation team. Working in a financial institution; security and the protection of confidential data and information is critical in everything that we do, and I believe that it is an area that is growing in demand. As for robotics and automation, I think it would be extremely interesting to learn how Westpac leverages machine learning and bots to automate and simplify some of the processes and workflow that exist within the bank. 

What is unique about your ‘Uncommon Mind’?

Although I’ve studied quite a technical degree in engineering and am in the Technology stream, I would say that I’m quite a creative individual. I really enjoy photography and taking/creating videos in my spare time as well as sketching from time to time.

Please describe your business area in three words. 

Disruption; fast-paced; innovative

Please sum up your Grad experience (to date) in three words. 

Growth; stimulating; supportive


westpac group

Todd

I’m Todd, a 2021 Graduate and part of the Transformation graduate program. 

“I studied Psychology & Sociology at USYD and on the weekends I lead Australian soldiers as a Lieutenant in the Army Reserves.”

Explain what your business area does or their function within the group.

Transformation takes what we do today and aligns it with the needs of tomorrow. Whether it’s improving existing processes, creating new services, or delivering projects, people in Transformation are agents for innovation and change. We strive to make people’s experience easier, simpler, and better.

Why did you apply for a graduate role at Westpac Group, and why your chosen business area?

I’m not a finance or business guy. I studied Arts and Science. When I reflected on what I wanted at the beginning of my career, I wanted to leverage the size of the company I worked for to gain experience in different fields, create a strong professional foundation and work with people I could respect.

Choosing Transformation was the conduit to all of those things – it offers exposure to all areas of Westpac. I’m learning about fields like Change Management and Human Centred Design with great people, and everything we do has an impact on potentially millions of Australians (even better). 

To date: please provide an overview of the rotation(s) you have completed and, if cross functional, which business areas/groups you have worked in

For my current rotation I’ve been largely working in Strategy & Planning for ATMs, looking at how to transform daily operations, and the broader strategic outcomes we want to achieve in that space. It involves everything from engaging 3rd party vendors and adjacent projects to mapping different customer journeys through our back-of-house IT architecture.

To date: has there been a project you have been involved in that you found particularly exciting or engaging?

Working on the Business Continuity Plan for my area, I was responsible for reviewing and renewing the different plans for when something happens that interferes with core business processes across the Office (like a building fire, floods or a pandemic). We looked at how each area would continue to function during or after the event, with our planning directly impacting hundreds of people during a potential crisis. As a (very) junior employee this was a fantastic experience that gave me ownership over a task and enabled me to engage with key leaders – an experience I wouldn’t normally have.

So far, what has been the highlight of the graduate program?

Definitely the people. Totally the people. Everyone I’ve met so far has been genuinely welcoming. I’ve loved hearing people’s stories, background, motivations and they’ve been extremely generous with advice, not just professional, but in relation to who I want to be, where I want to go and what I want to do.

What is one thing you love about Westpac Group?

It’s belief in Service. Not just in the Group but more broadly. For myself, within 6 weeks of working at Westpac, I was able to take a fortnight of paid leave, no questions asked, to provide relief to flood victims as part of the Army Reserve. That’s just one example and there’s plenty more.

Which of our five values – Helpful, Ethical, Leading Change, Performing and Simple – resonates with you most, in terms of your role as a Westpac Group Grad, and why? 

Definitely Leading Change. Beyond my role in Transformation (which is focused on leading change), as a Grad I represent both the future of the organisation and the culture that’s it working towards.

What role/area/project are you excited to get involved in post-Grad Program?

There are honestly so many things I don’t know right now – across the organisation, in Transformation and even all the skills I want to learn. That in itself is exciting.

With that in mind, my current goal is to be a sponge and absorb as much as I can. Then, once I complete the program, to be part of a team that challenges my thinking, pushes my skills, and works together to create value for everyday people at scale.

What is unique about your ‘Uncommon Mind’?

I work in Transformation but I love history, mythology and ancient things (ruins, old books, and things with a story).

Please describe your business area in three words.

Fast-paced, forward-thinking, people-centred.

Please sum up your Grad experience (to date) in three words.

Engaging, enjoyable, rewarding.

Give it a go, you won’t regret it.

A Day in the Life

Westpac Group


A day in the life of Ed – 2021 Transformation Grad at Westpac Group

7:00am

westpac group

I would love to say I got up and went to the gym before work, but I am such a night owl and if you knew me, you would know that that would just never happen! What my morning really looks like is laying in bed, listening to Melbourne breakfast radio in Sydney, because that makes sense? Before getting myself sorted, trying to snatch the bathroom before my housemate gets up, and then making myself presentable enough to walk down to central station and jump on the train off to Barangaroo! I still get a kick out of the fact that you can switch which way the seats face.

8:45am

I arrive in Barangaroo, and knowing me, I’ve probably decided to treat myself to a slice of banana bread for breakfast from the lobby café before heading up to level 23 to grab a cup of tea and check my inbox whilst overlooking the beautiful Harbour. After settling in, I’ll have a morning check in with my People Leader where we’ll discuss today’s priorities, and I’m just like my Mum in that I love a list, so I’ll take today’s tasks down on paper before uploading them into my Microsoft Teams prioritisation To-Do list.

westpac group

9:30am

Chances are I’ll probably be jumping on some meetings, either running our project ‘stand-up’s (which is like a status update) on a task tracking software called JIRA, or sitting in on meetings with my People Leader to get a bit of visibility of how our portfolio is planning its 3 year strategic review. Working in a Transformation project environment, our work can be very dynamic and requires a lot of input from multiple stakeholders across the bank. We have plenty of meetings and workshops throughout the day to discuss different project solutions and ensure that we’re all working toward the same goal in the same timeframe!

11:00am

Time to catch up with my Lean Yellow Belt Coach! As part of the Transformation grad program, we complete a Lean Project Management Accreditation in our second rotation. I spend 30 minutes chatting to my coach, going through my problem statement, and narrowing down on the scope of my project I’m going to attempt to run using Lean methodologies, before drafting up a list of deliverables within the next week prior to the next meeting.

westpac group

12:00pm

I’m tidying up any loose bits of work, reviewing the project plan, and finishing up some changes on process flow maps from this morning before heading down to the lobby to meet whichever other grads are in the office that day for lunch! I have no self-control and am only in a few days a week, so I’ve probably decided to treat myself to lunch too, and you just know it’s going to be Crispy Pork Bahn Mi from the ground floor of Tower 2. Us grads will all grab something from the food court and go sit by the water in Summer, or back up on the staff area on level 15 in Winter, chatting about our different rotations, and organising any drinks plans, or weekends away we’ve got planned together!

westpac group

1:00pm

After lunch, I’ve got stakeholder meetings to run my redesigned process flows maps by legal, compliance and risk for feedback and workshopping. What I love about my current project is the delicate dance between complying with new compliance measures we’re introducing, whilst ensuring that we keep the customer experience as seamless as possible. There’s a million different possible scenario outcomes when dealing with customers, and it’s my job to create new compliant processes that capture 98% of them in the simplest and most straight forward way possible, so that we can effectively retrain all our frontline staff when our new rules kick in later this year.

2:00pm

I quickly finish up a meeting with IT before jumping on our monthly Executive Committee meeting for GLOBAL (Westpac’s LGBT Employee Action Group). As Secretary for GLOBAL, as well as Deputy  for Membership Engagement, I provide updates on how our planned drinks went last week at Bungalow 8, provide feedback on what we have planned for the upcoming Wear it Purple Day Campaign, and pitch a new sponsorship opportunity I’ve come across to hopefully get Westpac to support a local LGBT business.

3:00pm

Time to review the budget! It’s change of month so I’ll need to make sure our forecasts reconcile with our actual spending for the previous period. Whilst I did do maths at High School and University, I am still terrified. Getting a 0 in the wrong place is a lot more daunting when you’re actually dealing with someone else’s money… and a lot of it!!

westpac group

3:37pm

Tea break… of course. I’m only human.

4:00pm

My brain is probably melting a little by this point, but in a good way I swear! I’ve set aside some time to catch up with my mentor and head off to grab a coffee with her over in the other building. I tell her about what’s going well, what I need help with, and discuss how I can best manage my workload to make sure I’m never over-promising and underdelivering. She provides me great advice, before realising in a side conversation that we were both at the same bar on the weekend!

4:30pm

Where has the day gone?! I check my inbox and reply to anything urgent, flagging anything for review and discuss any new outcomes with my People Leader before drawing up a little to do list for tomorrow. I look at my to-do list next and pick some low hanging fruit to quickly smash out before home time.

westpac group

5:30pm

Home Time! And maybe the gym… but let’s be real.


A day in the life of Hiba – 2021 Risk Grad at Westpac Group

7:00am

I’ve been in bed hitting snooze about 3 times now, it’s hard getting out of bed on an 11-degree morning but the thought of having pancakes for breakfast makes me get up. Does anyone else get random bursts of motivational energy in the morning? Given we’re in a lockdown, I do my daily yoga session at home and then start making my blueberry pancakes. 

8:00am

I start my work day going through emails and my calendar to make sure I’m across everything I’ve got on today. There are some ‘informational’ emails which are usually just an FYI from my team or people leader. The others are action emails which means I have to reply to them after actioning something. Working from home means I have a lot more virtual meetings than usual but we use some cool backgrounds to make it more fun!

westpac group

9:00am

My first meeting of the day is with a colleague to discuss the project we are working on together. We are working on assessing the effectiveness of internal controls using a risk lens. We work out a plan of action and decide what our key deadlines for this project are. These assessments are due by the end of the month, so we divvy up the work and schedule another meeting for Friday to track our progress. 

westpac group

10:30am

I dial into my second meeting of the day which is on how we will drive Westpac’s Integrated Plan – CORE. This is Westpac’s largest project consisting of 19 workstreams, each with a set of corresponding deliverables and dependencies. Each division has a responsibility to implement and embed this project within their division. I work alongside my team to oversee the implementation of CORE deliverables in the Westpac Institutional Bank (WIB) risk division and today we discuss upcoming deadlines. I take down some key notes to share with my people leader and engage in collaborative discussions with representatives from the other divisions. 

11:00am

I catch-up with my people leader to discuss key agenda items for the week and how we can make working from home a little more collaborative. Because we are working from home, we have this catch-up every couple of days.

12:00pm

It’s lunch time! Before eating I go out for a quick walk around the block to get some fresh air. I try to reach my goal of 10,000 steps each day, so this is definitely boosting up my numbers. For lunch today I’m having chicken and mushroom pasta which I cooked late last night. 

westpac group

1:30pm

After responding to some more emails, I start working on my solo project. I am working on a memo for the WIB Risk executive leadership team on emerging risks and the impact they have on our division. This is a big piece of work as I am hoping this memo will lead to a process change within the division. I do some research and find that some similar reports were written on emerging risks by different divisions. I reach out to the authors and book in some time to compare findings. Luckily, they were back from lunch, so they accepted my meeting invite for tomorrow morning. 

3:00pm

I have a study group meeting with the other graduates. We are all enrolled in a Professional Banking course and we meet every month to go through the study material and exchange notes. This month’s chapter was on the regulatory environment and we all took turns discussing key findings from the material and how it is applicable to our current roles. 

westpac group

5:00pm

After sending out a few more emails, I review what I have done for the day and update my people leader. Looking at my calendar for tomorrow I can see that I have some early morning meetings that I need to prep for. I spend some time preparing the PowerPoint packs for tomorrow’s meetings and save them so they are ready to go. Before logging off, a work friend gives me a quick call to catch-up – working from home can feel a little isolating but regularly catching up with colleagues and friends makes it a lot more manageable. 

6:30pm

Usually I would go to the gym after work but given the lockdown I improvise and go for another quick walk around the block. I’m up to 7,000 steps but it’s getting cold outside so I decide to head back.

7:00pm

It takes me about 30 minutes to decide what to make for dinner and I decide on a simple chicken and veggies dish. My friend is also making dinner at home, so she Facetimes me and we virtually cook together! 

9:00pm

After a quick shower, it’s time to binge watch some Netflix. Today’s choice is Crash Landing on You. I smash through 2 episodes (an hour each) and decide I should probably try sleeping now. But not before scrolling through TikTok of course! 

Social Responsibility

Westpac Group


Sustainability

We believe that as one of Australia’s largest companies, we have a role to play in helping to create positive social, economic and environmental impact.

Our 2021-2023 Sustainability Strategy sets out how we can best serve our customers, communities and nation, and contribute to solving global challenges.

It focuses on three priority areas: 

  • Helping when it matters most.
  • Backing a stronger Australia
  • Collaborating for impact

Media

Westpac Group


Grad Squad Podcast Series - UNEXPECTED CAREERS -

All of the Grad Squad podcasts are designed to offer an insider look into our graduate and summer internship programs, and bring to light some top tips and advice to set our listeners up for success.

Grad Squad Podcast Series - APPLICATION ADVICE -

All of the Grad Squad podcasts are designed to offer an insider look into our graduate and summer internship programs, and bring to light some top tips and advice to set our listeners up for success.

‘Why banks are looking well beyond finance graduates’ -

Why banks are looking well beyond finance graduates | Westpac

Featuring both current and former Westpac Group Grads, the article highlights why diverse degree backgrounds are so important for organisations to continue and prosper. To quote a former Grad: "If you can bring in different lines of thinking, you have more of a chance of completing the bigger picture"

Westpac Grad & Intern Webinar 21 July 2021 - Recording

Perks & Benefits

Westpac Group


Benefits

If you want to work for an organisation that will nurture your talents and help you grow your

Flexible working

All roles at Westpac Group are open to consider flexible working arrangements, with potential options such as flexible hours and working remotely. 

Leave to support lifestyle and wellbeing

We offer 12 weeks of flexible lifestyle leave giving employees the option to take up to 12 weeks' paid leave each year, through Westpac Group’s purchased leave program, or 12 weeks' unpaid leave each year.

A range of other leave benefits are also available for eligible employees including defence reserves leave, volunteering leave, one lifestyle and wellbeing day each year. 

Paid parental leave

Employees who are the primary carer of their child are given 13 weeks’ paid parental and have the option to instead take 26 weeks’ leave at half pay. Employees who are the support carer are entitled to 3 weeks’ paid leave within the first month of the birth or adoption of their child. Parental leave may also be taken flexibly. 

Superannuation on parental leave

Employees can apply for superannuation to be paid on up to two years' unpaid parental leave to help enhance the financial future of our working parents.

Gender transition Leave

We offer up to 4 weeks’ paid leave and 1 year of unpaid leave for employees who are undergoing a gender transition or affirming their gender.

Sorry Business Leave

Employees identifying as Aboriginal and/or Torres Strait Islander can access 3 days’ paid Sorry Business leave to participate in Sorry Business cultural practices, in addition to our standard 3 days paid compassionate leave.

Domestic & Family Violence Support

Employees experiencing domestic and family violence can access 20 days paid leave (or more if required) as well as advice and counselling, financial support and flexible work arrangements. We also offer employees 10 days paid leave if they are supporting a family member experiencing domestic and family violence.

Leading offerings to enhance your wellbeing

We offer a range of special Westpac Group services including: 

  • Free nutrition advice
  • Free employee counselling and coaching service for you and your family
  • Access to wellbeing resources, training and development
  • End of trip facilities (selected locations).

Valuable savings on banking products and services

Employees and their families can take advantage of discounts on a wide range of Westpac Group’s banking and wealth products and services including when purchasing or insuring a home or a car, or saving for the future. Importantly, employees are still able to take advantage of this even after they move on from the company.  

Third Party Partner savings

Our third party Employee Benefits Program is increasingly popular with employees and is accessible via a mobile-friendly portal, providing 24/7 access to great offers and discounts from well-known brands. With over 1.3 million logins over the past 12 months our employees clearly love the offerings.

Jawun Professional Secondments with Aboriginal and Torres Strait Islander communities

Westpac Group employees in Australia have a unique opportunity to participate in a life changing Jawun Professional Secondment with Aboriginal and Torres Strait Islander organisations. 

Jawun is a not for profit organisation co-founded by Westpac in 2001. Jawun partners with Aboriginal and Torres Strait Islander organisations in 12 regions across Australia, providing them with skilled secondees from Jawun’s 28 corporate and government partners – including Westpac Group. Secondees share their professional skills to help these organisations refine and deliver their initiatives and progress their reform agendas. 

Since 2001, over 950 Westpac Group employees have taken part in Jawun secondments and success is shared both ways. The Indigenous organisations benefit from the professional skills provided by the corporate secondees, while our employees benefit from an immersive experience that builds their leadership and understanding of Indigenous cultures and ways of doing business.

Matching Gifts: matching employees' charitable donations

Matching Gifts is one of our company’s best-loved community programs. Every dollar donated by our eligible employees to Australian-based, registered charities with Deductible Gift Recipient status (DGRs) is matched by Westpac Group. 

Our Matching Gifts program was formed in December 1998 and was the first of its kind among Australian banks. Our Matching Gifts program creates significant value - it is a source of pride for our people; it also helps to build stronger communities by supporting charities right across Australia which deliver important social services to so many people. 

Since the program began we have collectively donated over $56 million to almost 2,000 charities across Australia.  

Volunteering

We actively encourage and support our people to volunteer their time and skills to support the local community organisations and causes they are most passionate about.

Employee Action Groups

Our Employee Action Groups (EAGs) support Westpac Group’s diverse and inclusive workplace culture. These employee-led networks bring passionate individuals together to advocate for and promote diverse communities both within and outside of the organisation. Our EAGs include: 

  • Women of Westpac 
  • Cultural Diversity in Leadership
  • Brothers & Sisters
  • The Youth Network
  • Amplify
  • Veterans
  • Domestic & Family Violence
  • GLOBAL
  • ABLE
  • Pro Bono Volunteering

Diversity & Inclusion

Diversity and Inclusion diversity icon

Westpac Group


At Westpac Group we are committed to creating a workplace that supports long-lasting and meaningful careers for everyone.

Recent Awards, accreditations and memberships

  • 2015 Ranked #1 Global Banking Sector Leader in Dow Jones Sustainability Indices Review
  • 2015 Australian Workplace Equality Index Ally of the Year (Kristina Bennett, St George)
  • 2015 Australian Workplace Equality Index Executive Sponsor of the Year (Brad Cooper, BT)
  • 2015 Australian Workplace Equality Index Employee Network of the Year
  • 2015 AHRI Michael Kirby AC LGBTIQ Inclusion Award
  • 2015 AHRI Inclusive Workplace Award
  • 2016 Australian Workplace Equality Index Australian Employer of the Year
  • 2017 Australian Network on Disability Access & Inclusion Index - #1 Bank in the Top 10 for initiatives and programs
  • 2017 Women in Banking and Finance Awards Employer of the Year
  • 2017 Westpac signs the UN LGBT Standards for Business
  • 2018 Prime Minister’s Award Veteran Employee of the Year (Rach Ranton - an individual award but Westpac mentioned heavily)
  • 2018 Australian Workplace Equality Index Platinum status (not necessarily an award but it is a big feat and the highest accolade of the awards night)
  • 2019 included in the Australian Network on Disability’s Access and Inclusion Index
  • 2020 Aspect Recognition Awards Advancement Award for our Tailored Talent Program
  • 2020 Carers + Employers Level 1 Accreditation as a ‘Carer Friendly Employer’
  • 2017, 2018, 2019, 2020 Bloomberg Financial Services Gender Equality Index member

LGBTIQ+

LGBTIQ+ diversity icon

Westpac Group


Westpac Group

Unique individuals

Everyone has the right to feel comfortable to be themselves when they come to work.  For our LGBTIQ people, that means offering a safe and respectful work environment where everyone is treated equally and feels included and valued.

In 2019 we were pleased to introduce additional support for transgender and gender diverse employees. This included the introduction of up to 4 weeks paid and 12 months unpaid leave in addition to existing leave entitlements.

In 2018 Westpac achieved the highest ‘Platinum’ status in the AWEI (Australian Workplace Equality Index) awards, recognising our achievements in making Westpac Group an inclusive place to work.

How we’re supporting our LGBTIQ community

Our employee action group GLOBAL is for our LGBTIQ colleagues and allies and has over 2,500 members in all states and territories in Australia, New Zealand and at our other international locations.

The GLOBAL group features an employee-led leadership team focused on raising awareness and providing support to LGBTIQ colleagues across Westpac Group.

We celebrate and acknowledge major dates on the LGBTIQ calendar including Wear it Purple Day, International Day against Homophobia, Biphobia and Transphobia and are active in many Pride events in Australia and overseas including WA Pride, Midsumma and SA Feast Festival.

Disability Support

Disability diversity icon

Westpac Group


With 1 in 5 Australians living with disability, our commitment is for the long term and we are regularly reviewing our progress and looking for ways to innovate. Specifically, we are focusing on: employment, training and career development; financial independence; embedded accessibility in banking products and services; accessible communities and accessible communications.

We are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches and services for our people and customers.

What we are doing for our people

Champions for change

Empowering our people to inform, advise and champion change through the ABLE (Assisting Better Lives for Everyone) Employee Action Group.

Accessible building design

  • Incorporating building and workplace design and new technologies including innovative and accessible design features such as flooring materials, which are functional and aesthetic.
  • Best-practice intuitive accessibility design has been rolled out in new building developments such as 150 Collins Street in Melbourne, and Sydney's new corporate office at Barangaroo. This includes consistent floor layouts to make it easier to move through the building and providing round tables in meeting rooms, which are preferred by people with hearing impairments.
  • Together with partners Lendlease and the Australian Network on Disability, Westpac Group won the Australian Human Rights 2016 Business Award for the intuitively accessible development of the Barangaroo office and the ‘Design for Dignity’ Guidelines.

Training

  • Offering our people a comprehensive suite of national training and development initiatives including:
  • Accessibility awareness training, which challenges assumptions and myths about people with disability
  • 'Breaking down the Barriers' disability training to help our people be more confident when working with or serving people with disability
  • Participating in the Australian Network on Disability's Stepping Into internship and mentoring program 
  • Supporting people leaders with the Manager's Guide to Disability in the Workplace.

Gender Equality

Gender Equality diversity icon

Westpac Group


At Westpac Group we are committed to creating a workplace that supports long-lasting and meaningful careers for everyone.

Our gender equality journey started early, with Westpac being the first company in Australia to introduce paid parental leave in 1995, and partner leave 3 years later. In 2010 we were the first private-sector company to pay superannuation on unpaid parental leave and in 2016 the first Australian bank to recognise paid parental leave and return-to-work income in home lending decisions.

We’ve continued to make progress – setting and achieving gender targets for our leadership ranks, creating a strong culture of flexibility and building financial literacy for women through Ruby Connection. We have also introduced a range of dedicated policies and support for parents, carers, people transitioning to their affirmed gender and people experiencing domestic and family violence.

We were the first bank to publicly commit to the aspirational target of having 50% of our leadership roles held by women, which we first achieved in 2017 and have maintained since. 

Our commitment to gender equality continues through our FY21 gender objectives to have: 

  • Maintain 50% Women in Leadership
  • At least 40% women in our Senior Executive1 population
  • At least 40% women on our Board of Directors
  • Maintain no less than 50% women in our workforce generally

First Nations

Aboriginal and Torres Strait Islanders diversity icon

Westpac Group


At Westpac Group we are committed to creating a workplace that supports long-lasting and meaningful careers for everyone. Through Westpac Group’s Reconciliation Action Plan we are committed to creating employment pathways for Aboriginal and/or Torres Strait Islander peoples. 

We know that part of building a better future for all Australians is to support Aboriginal and/or Torres Strait Islander people to prosper and grow. Westpac Group have a dedicated Indigenous Careers Team to help with:

  • Creating as many employment pathways as possible
  • Supporting the career development of Indigenous employees, interns and trainees
  • Making sure that we retain great Indigenous talent through career development opportunities (e.g.: mentoring programs, short-term secondments and leadership courses)

School-based Traineeships

If you’re still at school and looking to gain experience in the financial services industry, a School-based Traineeship could be the right program for you. Gain paid part-time employment during years 11 and 12 and receive training that counts towards your HSC or equivalent. You’ll come away with practical workplace skills in the banking and finance sector, and a nationally accredited qualification.

Full-time Traineeships

If you’ve finished school and are looking to gain experience in the financial services industry, a Full-Time Traineeship could be the right program for you. Completing the traineeship means you’ll get a nationally accredited qualification along with paid employment. To qualify you’ll need to have had previous work experience, but it doesn’t have to be relevant to the financial services industry.

When you complete our programs you’ll have the possibility to further your qualifications or apply for a permanent role within Westpac Group.

Let us know you are interested by contacting the Indigenous Careers Team at [email protected]

Cultural Diversity

Cultural Diversity diversity icon

Westpac Group


Inclusion across all cultures

Our people are as diverse as the 12 million customers we serve and the countless communities we operate in. We speak over 35 different languages and identify with even more cultural backgrounds, bringing with them a broad range of unique experiences, skills and ideas. It is this distinctive mix that enables us to make extraordinary results happen for our customers.

Westpac was proud to partner with the Australian Human Rights Commission to launch the Cultural Diversity Blueprint. The Blueprint is the first of its kind and was designed to help Australian businesses understand what best practice looks likes, and presented a compelling case for change for cultural diversity and inclusive leadership in Australia. We know that greater diversity in leadership and in the workforce helps drive better decision-making and business performance.
 
Westpac is committed to attracting and developing culturally diverse leadership talent, building a culturally diverse and inclusive workforce, and promoting awareness and understanding of cultural diversity and inclusion across corporate Australia.

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