Inside Sales Analyst - Accenture Sydney

• Join a global organization
• Develop your career within a world-class team
• Flexible work arrangements

We are partnering with our client to help businesses build brand awareness, increase product sales, and much more. Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge social media platform.

Responsibilities:

• Manage a portfolio of SMB clients with responsibility for growing revenue
• Provide consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses 
• Work collaboratively with the wider sales team to develop, maintain, and grow relationships
• Provide pre and post-sales support for all self-service products
• Take responsibility for helping SMB clients drive results via their marketing campaigns through consultation, education, and support
• Provide vital product insights and feedback from our customers to engineering.
• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve how they use our solutions

Qualifications and Experience:

• Minimum 1 year experience in an Account Management or Sales role
• Flexible and quick learner, able to adapt to continuously evolving digital advertising campaigns to help clients grow their business on the advertising platform
• Experience in or knowledge of digital marketing, advertising and performance advertising is a strong advantage.
• Analytical skills that enable you to draw insights, identify improvements and assess campaign performance;
• Focus on delighting SMB clients by driving the right advertising product adoption for the right client
• Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience
• Sales aptitude; exhibiting ability to empathize with customer and meet targets
• Ooze consultative selling and customer empathy all the time
• Demonstrate speed, agility, critical-thinking, and problem-solving skills, ability to ramp up quickly

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

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