The Role

Join our Information Management & Technology (IMT) team and play a key role in supporting Council’s Day‑to‑day operations by providing proactive, customer‑focused technology support. As an IMT Service Desk Graduate, you’ll help deliver efficient tech solutions across the organisation while building your skills in a supportive, growth‑focused environment.

As a recent graduate, you’ll have the opportunity to

• Be the friendly first point of contact for tech queries, building your confidence as you help staff find solutions and learn their systems.
• Develop hands‑on troubleshooting skills by resolving a variety of IT requests and striving for first‑call resolutions.
• Gain practical experience working with hardware, software, and Council systems, supporting setups, maintenance, and everyday operations.
• Learn how Georges River Council manages technology assets while helping ensure equipment is tracked, maintained, and running smoothly.
• Contribute to process improvements by documenting fixes, updating the IMT knowledge base, and supporting better ways of working.
• Stay curious and build your technical knowledge by keeping up with new technologies and industry trends.
• Support the reliability and security of Council’s tech environment by following established procedures and learning best‑practice cybersecurity.

The successful candidate will have

• Has recently completed a degree in Information Technology or a related field with an IT component and is keen to kick‑start their career.
• Enjoys helping people and can deliver friendly, high quality customer service.
• Is quick to learn new technical concepts, systems, and processes.
• Feels confident using digital tools and can pick up new applications with ease.
• Communicates clearly, both in writing and in person, and builds positive working relationships.
• Can manage their time well, solve problems proactively, and adapt to new challenges.
• Is flexible and able to work as part of a roster, supporting customer service across the counter, call centre, and digital channels as needed.

What We Offer

• Temporary full‑time role (35 hours per week) for up to 2 years.
• Salary from $61,882.24 to $71,698.22 plus 12% superannuation.
• Participation in the FutureGEN Graduate Program, providing hands‑on experience, professional mentoring, and the chance to contribute to meaningful community projects as part of your development.
• Flexible working arrangements to support a healthy work, life balance.
• Fitness Passport Program, offering discounted memberships for you and your family.
• Health and Wellbeing Paid Leave to support personal needs and wellbeing.
• Employee Rewards Program recognising your achievements and offering access to a range of benefits.
• Ongoing education, training, and learning resources to support your professional growth and future career pathway.

If you have made a positive commitment to further your career and you possess the attributes detailed in thePosition Descriptionessential criteria, then please submit your application today.

Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contactMark Tadros, Team Leader Technology Business Support on 02 9330 6092.

Applications must be completed and submitted via our website. Closing Date:Monday, 16February 2026 at 11.59 PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council is a progressive, people-focused organisation with 600 dedicated staff delivering exceptional services to our diverse and vibrant community. Our vision is to be 'naturally connected to place, community, and Country'. We are committed to creating accessible green, and liveable spaces, nurturing creativity, protecting the natural environment, and building a thriving local economy.

We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) to apply for this position.