2024 Early Careers Programme - Information Technology

Datacom's Early Careers Programme encompasses a range of career pathways; each ​​​​​​​tailored to provide a meaningful career and level of support suited to the individual and their level of skill, qualification and experience. We apply a skills-based approach to our next generation of early career joiners. We recognise that further education (beyond HighSchool) is role dependent - in some cases further education is necessary and in other cases learning on the job is a perfect way to gain practical skills and knowledge. For that reason, we work with you during the recruitment process to ensure each applicant is treated as an individual and matched to the right role. 

We have beautiful offices across Australia, we are looking for Technical talent in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney! 

Where will my career begin? 

Our recruitment process is a partnership. Our team will get to know you, what you’re interested in, the skills you will bring to the role and where you’re looking to grow. They’ll help recommend the best career pathway and connect you with the hiring team. Giving you the opportunity to better understand the role and make sure it is the right fit.

How will I be supported?

Your career at Datacom will kick off with the Talent Elevator Induction. A carefully curated induction programme which ensures you have the best start possible at Datacom. We fly all of our Early Careers cohort to Melbourne for a week of learning, connection and fun. You’ll get to know your peers, our leadership team and develop the core skills you’ll need to get started in your role. Throughout the 12 months of our programme you’ll have access to mentors, career coaching, social events and certifications!

What teams are hiring?

This list is growing everyday so please don’t hesitate to apply even if the below is not an exact match. Please note at this stage majority of our roles require a background or strong interest in Tech. We are not currently recruiting for non-Technical roles.

Cloud

As an Early Career in Cloud you’ll be responsible for driving continuous automation of cloud operations and associated delivery leveraging agile methodologies. This is a highly specialised team, your role will include lots of further study and certifications. Your tasks might include;

Supporting customers and Datacom cloud services focusing on automation and continuous improvement within the agreed Datacom frameworks
Uplifting Cloud automation and delivery maturity across Datacom leveraging agile/DevOps methodologies
Enhancing the Datacom managed public cloud services solutions by applying an ‘automate where possible’ approach
Platforms

As an Early Career in our Systems Engineering team you'll be part of a team that maintain hardware, physical or virtual operating system platforms as well as providing support services to maintain the organisations systems and networks. A successful candidate would be capable of managing multiple clients, have strong communication skills both written and verbal, ability to write and follow process documentation and strong troubleshooting capability. This team can teach the technical knowledge, but you must have a desire to learn and ability to break down and work through a problem.

Preferred by not required skills

• Experience with / knowledge of Windows Server Operating systems
• Active Directory Domain Services,
• Server Virtualisation (VMware vSphere, Microsoft Hyper-V)

Networks

We have two teams within Networks hiring. Your role may be more aligned to a Network Engineer where you would be responsible for maintaining data communication services, with a focus on maximum availability and performance to customers. Building network engineering knowledge through hands-on exposure to networking technology and on-the-job mentoring.

Work on events (alerts, alarms), incidents, simple – standard changes, patching, keeping documentation updated and servicing assigned ITSM tickets as required

Monitoring tickets raised by clients and problem solving accordingly.

Improving the performance of operating systems and firmware

Or you could be part of a small group that manages platforms and monitoring tools, helping maintain data inside the tools, assisting with patching and developing new integrations. A background or exposure to Linux system, scripting and basic code writing and knowledge of REST APIs would be great as you work with Network monitoring tools, Spectrum and NetOps products.

Cyber

An Early Careers Cybersecurity Engineer is responsible for assisting the Cyber Operations Centre Platforms & Solutions team with monitoring and responding to events or incidents before escalating to senior team members for further investigation. Your tasks may include

• Operational Security Excellence.
• Identifying Incidents or Events of Interest.
• Incident, Change and Problem Management.
• Daily Event/Incident/Ticket Reviews.
• Assisting with security service-related changes according to standard processes.
• Assisting with security service-related problem ticket investigations.
• Application Services

Application Services delivers the full set of software-related services. We conceive, design, build and deliver bespoke, custom-built solutions, platform-based solutions and integration solutions from our Digital Engineering, Business Platforms, Data & Analytics and Digital Platforms teams. 

We also provide support of solutions once they reach production through our Application Assurance Service Line, using state-of-the-art and high-value DevOps and Agile methods not traditionally seen in the production support world.

What we’re looking for

• A self-starter – motivated and passionate about tech
• A great communicator
• Able to problem solve and think outside of the box
• Motivated with a great attitude
• Able to collaborate and work in a team

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Applications close 10th March 2024! but recruitment will begin as soon as applications open, to avoid missing out submit your application ASAP!

Requirements

• Full Working Rights in Australia (please not majority of our roles require citizenship due to the nature of our client base)
• Currently living in Australia
• Available full time from 8th April 2024

Please note: These are entry level opportunities, ideal for people just starting out in their careers. If you have relevant experience greater then 12 months, then you may be better aligned to an Associate level role