Billing Officer

About efm  

At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.

As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.

About the role  

We are currently looking for Billing Officers who have a keen eye for detail and enjoy working with numbers to join our Billing team. Reporting to a Billing Team Lead, you will ensure the completeness and accuracy of invoices received and processed. 

Role Responsibilities 

At efm no two days are the same! That said, the core duties of the role include:  

• Timely and accurate validation and reconciliation of carrier invoices & rates against contracts 
• Be responsible for major customer portfolios; including accurate and timely charges 
• Lodge claims with Carriers 
• Ensure completeness and accuracy of invoices received and processed 
• Issue resolution with long-term solution 
• Pro-active communication and follow up to efficiently resolve all discrepancy matters with all stakeholders, internal and external 
• Support of the broader Billing functions as required 

Skills and Experience  

• Working towards or completed a Business Degree or in a similar discipline 
• MS Office (Intermediate – Advanced Excel) 
• Proven ability to analyse and think critically to resolve issues 
• Strong attention to detail 
• Excellent communication skills 
• Demonstrate strong mathematical ability 
• Billing experience (ideal but not required)  

Why join efm?

• Strong focus on regular and ongoing professional development training, enhancing skills and career progression
• A dynamic and empowering culture, where we challenge each other to do it better
• An opportunity to be part of an industry leader
• Competitive salary and bonus scheme
• Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
• Free parking and onsite café
• Company functions and team building activities
• Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer

Working at efm is not just a job, it is a fantastic career path for the right person, to grow with the business and to further their expertise and future career goals within efm Logistics.