FINEOS is a global market leader in core insurance technology for Disability, Life, Accident and Health. We are proud that some of the major insurers in the AsiaPacific region such as TAL, Westpac, ACC, NZDF, CommInsure, TAC amongst others are our valued customers, who care for the people they serve through the use of our superior insurance technology software.

At FINEOS we are guided by and live by our values. Our values make it possible for each of us to navigate personally and professionally in a business environment that is challenging, rapidly changing and exciting.

FINEOS people are customer-centric, team players and high achievers. Our environment is built on trust and collaboration, where we innovate and collaborate to deliver great results.

FINEOS provides a diverse and inclusive work environment and we offer many benefits to ensure your professional development and well-being. With our HQ based in Dublin, Ireland along with offices in Poland, New Zealand, North America as well as Melbourne and Sydney, we offer Graduates excellent opportunities to learn with fast career development and a competitive salary and benefits.

Our Graduate Program

The FINEOS Development Program is a 6 month program consisting of multiple rotations and phases. Each phase of the program has been designed to provide a new challenge and opportunity for you and at all times enables you to feel connected and supported and be part of something great.

Graduates will experience:

• A 6-week product training and onboarding program
• 3 rotations across different departments, which may include a rotation on a client site or working with our Innovation Lead on a new technology or process.
• Networking calls with senior staff across the globe
• Professional Development days
• Ongoing mentoring and support

Throughout the year, you will gain a clear picture of our practices and a strong understanding of our culture, values and purpose. You will enhance your existing skills and obtain new skills and knowledge, setting you up for success. You will see how you fit into the bigger picture and we will encourage you to aim high.

You will have a planned catch up with your mentor and/or Team Lead each week, where you can reflect on the week gone by and review your objectives and goals for the weeks ahead. The focus is entirely on you and how we can help you to be the best that you can. You will also play a big part in this process and ultimately in shaping your future career.

We would love to hear from you if this sounds like somewhere you could see yourself growing and in turn helping FINEOS to grow.

To apply, please complete the application form on our website www.fineos.com/company/careers/open-positions.

Saad

Saad is a Graduate Software Engineer in our Melbourne Office.

Since day one at FINEOS, I have gained invaluable knowledge in the Fintech space and what it takes to deliver an enterprise-scale product to customers and ensure their satisfaction.

Being on the graduate program at FINEOS is my first experience in the professional world and working as a software engineer. I have enjoyed every day of it. During the program I get to work with numerous people across the organisation and I was surprised, and still am, at how approachable everyone is and how generous they are with their time and support. This has helped me to be comfortable with the work environment, even if I have spent most of my time working from home, due to Covid.

The FINEOS APAC graduate program managers, always make me feel amazing and thought of. Since the very beginning at interview stage and through to the offer stage and beyond, they have sent check-in emails and hamper gifts to stay connected during a tough Covid lockdown in Melbourne. I have felt a part of the team since I started in February of this year.

My first rotation in the FINEOS APAC graduate program was in the Quality Assurance team, where as part of an agile team, I learnt how to best test the code that I would eventually work on as a software engineer at the company. I learned to always keep in mind that we all work as a team - developers, testers, scrum masters and project manager, to satisfy the requirements of our customers. The following rotations required me to delve deeper into the code base to work on implementing custom solutions and new implementations alike. All of these great experiences during the FINEOS APAC graduate program have been aided by constant support and there has been so many great opportunities to work with a lot of great people that make FINEOS a great place to work.

Alan

Alan is a Graduate Software Engineer in our Sydney office.

Given the current covid situation, it can be frightening to start your career predominately working remotely, as support might not be readily accessible. I was no exception, but that feeling of anxiousness quickly dissipated as I started working. I was warmly welcomed to the FINEOS family and immediately introduced to a vast network of support.

It may be cliché to say this, but the one thing I love most about FINEOS is its culture and what attributes to this is its people. The people at FINEOS are bright, always eager to help, and genuinely want to see you succeed. Furthermore, the team atmosphere is always positive, inclusive, and supportive. There was not a day where I felt unsupported, excluded, or like a liability.

As part of the FINEOS APAC Graduate Development Program, I was allowed to explore the different facets of the organisation by working with various teams throughout the program as part of its rotation program. In each rotation, you are assigned a mentor to guide you and ensure that you have the sufficient tools to succeed. What I enjoy about the rotations is not only do they allow you to develop your skills, but it is also an opportunity to explore where your interest lie and to understand the ins and outs of the company operation.

I recommend FINEOS as a great place to work given its positive culture, positive people, as well as its commitment to helping graduates learn, develop, and succeed.

1.Submit your application online.

You will need to upload your resume, which should include details of your work, volunteer or intern experience if applicable. We encourage you to also include a cover letter with your application so that we can learn a little bit about you and why you would like to be considered for the FINEOS APAC Graduate Development Program.

2. Online Java Assessment (For Technical Candidates only)

Applicants who make the next stage in our recruitment process, will be invited via email to complete an online java assessment. This will take no longer than 1 hour to complete, and it will demonstrate your knowledge of basic java and sql.

3. Assessment and face-to-face interviews.

For successful applicants, we will be in contact via email to invite you to our office for a case study assessment and a face to face interview. We will ask you to present your case study findings informally. We will be looking forward to meeting and we hope that you will enjoy the experience and learn from it. 

4. Group Assessment.

For those applicants who have been successful in step 3, you will be invited to attend a group assessment at our office(s) where you will work your way through a case study with your fellow applicants. You should allow up to 3 hours for this assessment.

5. Phone interview.

A shortlist of applicants will be formed after the group assessment and a final short interview will be conducted over the telephone.

6. Offer.

We reached out to the current group of Graduates in the Fineos Grad Programme from their varying degree disciplines and within different rotations, to ask them some burning questions, as requested by students.  Thank you to the Fineos Grads for their time and effort.  Let’s see what they have to say!

Alan
University of New South Wales
Bachelor of Commerce and Bachelor of Computer Science.

Can you let us know what company you are working for and which area of the business you work in or which rotation you are currently in? 

I am working for a company called FINEOS which specialises in providing software solutions in the insurance space. I work as a software engineer and my main responsibilities is to design and create features and products for our end-users.

What was the first 6 months like?  What have you really enjoyed? 

The first 6 months at FINEOS as a graduate was very enjoyable. At the start of the graduate program, I was assigned some business and technical training, which helped me gain a better understanding of the company and its product at a business level and as well at a technical level.
In my first rotation, I got the opportunity to work on Team MONA, both in the QA and software engineering space. As part of Team MONA, we were responsible for designing and producing software solutions that cater to the APAC Customers.

Was your position with the Fineos Grad Programme as you expected it to be? Did anything take you by surprise?

The position was what I had expected initially prior to starting my graduate program.

Everyone is keen on maintaining work/life balance, with that in mind what is the longest day you have put it and have you worked weekends at all?

The most hours I've worked in a day would be 9.5 hours and I have yet to work on a Saturday.

On a day to day basis, what do you work on?

On a normal day, I will start the day of by reading my emails and responding to them. The next thing I would do is to see if there are any updates on the JIRA tickets that I am working on.
After that, I and my team would have a standup where everyone would give their update and their plans for the day.
Most of the day, (If I don't have other meetings) would consist of working on tickets that I have been assigned, whether it be designing, writing code, or testing.
Throughout the day, I would be supporting my team if they need or help, or I would be the one reaching out to them if I need help.

Have you worked on any projects at Fineos?

Some of the projects that I have worked on include, writing APIs, improving our product's accessibility in accordance with WCAG, and working on the APAC version of our product.

What systems do you use for your role in the graduate programme?

Within the software engineering space, we mainly use Java as our programming language and JSP for web page creation. Besides that, we also use Oracle, Gradle, and Docker.
As for the general software we use, teams and outlook are used for communication purposes.

What sort of support are you provided at Fineos?

There is a lot of support within the training and upskilling space. There are a vast number of resources available for us to do so and we are also encouraged and given the time and money to do so.
With regards to other matters, I can reach out to the appropriate person whether that be my team, direct leader, or other individuals in the company.

What skills do you think you need to succeed in your role and do they differ from what you envisioned?

As it is a software engineering position, having adequate knowledge of programming is crucial.
In addition to this, it is obviously important to have good interpersonal and communication skills and as well as being a team player, as most of the work we do, we complete it in a team.

What are the best perks or benefits at Fineos?

Perks include an Employee Assistance Program, Company-sponsored insurance, and also a club where we get together and have fun.

Saad Jaber

Can you let us know what company you are working for and which area of the business you work in or which rotation you are currently in? 

FINEOS, Fintech space, I have currently finished my graduate program working as a software engineer

What was the first 6 months like?  What have you really enjoyed? 

The first 6 months were wonderful. i was extremely nervous at the start but the great community at FINEOS welcomed me with open arms and i really enjoyed the constant support i was getting to start my career

Was your position with the Fineos Grad Programme as you expected it to be? Did anything take you by surprise?

My position was exactly as i expected it to be. From the modules onboarding training all the way to when i was put on the product build team. Went through all the rotations to make sure i become a well rounded software engineer with attention to detail to how i develop the software whilst complying with standards.

Everyone is keen on maintaining work/life balance, with that in mind what is the longest day you have put it and have you worked weekends at all?

all my days were 7 hours and 30 minutes long. My Manager would remind me to log off at exactly 5:30 and not work extra. Once i wanted to stay back to finish off a feature i was working on at the end of the week on friday and i was allowed to stay just a bit longer

On a day to day basis, what do you work on?

Software engineering, writing code, developing unit tests and integration tests for features i work on as well as attend daily standup meetings and wider company catch-ups and update sessions

Have you worked on any projects at Fineos?

Helped Develop a new framework for automated testing, Also worked on preparing a Demo of our software to a potential client in the Asian market. And recently working on building out new features for our product

What systems do you use for your role in the graduate programme?

i'm assuming this is asking about tools we use: Eclipse,git,source tree ,docker at the moment

What sort of support are you provided at Fineos?

Ample support from my manager to make sure i'm learning as best i could and the team members provide me with step by step support if needed to help in my learning. Really the people here make it an amazing place to work.

What skills do you think you need to succeed in your role and do they differ from what you envisioned?

I would say basic/intermediate coding understanding and technical abilities, the rest you can pick up during your graduate program!

What are the best perks or benefits at Fineos?

Great environment to work in with great people, Employee Assistance program to help with personal employee issues.

As a permanent employee, you will enjoy many benefits FINEOS has to offer:

In addition to (and depending on your location) fresh fruit every week, free flu vaccination, mental health awareness sessions, we offer for eligible employees:

Study Support Program

The FINEOS Learning and Development Team are here to help you should you wish to further your knowledge in a related field.

Medical Health Insurance

The company provides a subsidised medical health insurance benefit for all eligible employees.

Employee Assistance Program (EAP)

FINEOS recognises that all employees may at times have events in their lives that cause stress and concern. This can relate to personal, family, clinical or work issues. EAP is a confidential short-term external counselling service available to all FINEOS employees and their immediate family.

Employee Referral Program

In recognition of your assistance in finding the right candidate for an open role, we will offer you a reward under our Employee Referral Program. We believe our people can identify other great people to work alongside them.

Sports and Social club

We have a very active Sports and Social Club which organizes events throughout the year and provide a great opportunity for you to meet you colleagues in a non-work environment. We are always looking for new members and new ideas to create a friendly and fun filled environment.

Innovation and Merit Award Scheme

The central theme of the award is to provide recognition and reward to your fellow colleagues who have gone beyond the call of their normal role, performed some Herculean effort to get a job completed and reached out to other parts of the organisation to lend support. FINEOS are proud to support these awards.

Aside from the many benefits available to you, you will get to work with some of our most valued customers, where your contribution is key and where you will find your purpose and motivation and where you will enjoy making a difference.

The FINEOS Graduate Development Program comes to an end after 12 months. This marks a very exciting time for you, as you become a Junior in your chosen role and embark on continued learning and new challenges. The FINEOS Graduate Development program sets you up for this moment, in conjunction with you having shown your determination, commitment and passion in making the most of your development year.

You will be a core member of your relevant team and some of your responsibilities will include:

• Possessing a strong understanding of the FINEOS product and its configurable components
• Contributing to the development or configuration of various components and integrations within a project.
• Working with senior consultants to analyse requirements and support the requirements through to delivery
• Participating in the estimation of technical or business aspects of a solution
• Interacting with customers within and external to the organisation, to help define requirements and develop solutions as part of the wider project team.
• Promoting and living the FINEOS values and increase positive relations within the team, customers, prospects and partners.

Personal and professional development is paramount and ongoing throughout your time in FINEOS, regardless of your role or skill level. With regular meetings to discuss your progress, FINEOS will work with you to unlock your potential and can offer rapid career progression for career-minded individuals. We adopt a blended approach to learning which encompasses self-paced learning, training days and on-the-job learning. With time, the right aptitude and dedication, you will become a Senior in your chosen role with the possibility of being the Lead within a FINEOS project team, driving solution implementation and innovation.

Some of the areas our Senior Employee’s move into include:

• Solution Architecture
• DevOps
• Product Consultancy
• Project Management

In FINEOS, these moves are made possible due to our continued success and business growth. New roles are always becoming available at home and abroad and we can offer exciting opportunities to travel. We also love to promote within to reward your dedication and commitment to helping FINEOS and our customers to succeed.