We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.
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Serco and proud.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
In our region, Serco employs more than 12,000 people across Australia, New Zealand and Hong Kong.
Serco is committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply.
By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LBGTI+) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
No matter the depth and breadth of our services and sectors, our defining purpose is to make a difference. The world is changing rapidly, presenting new challenges and opportunities.
Governments’ focus on balancing public income and expenditure and reducing debt, alongside citizens’ rising expectation of service quality and speed of response sees Serco well-placed to continue to be the trusted partner of governments in the critical and vitally important work we do. Our multi-disciplinary teams work collaboratively to generate creative solutions and bring resources and insights to drive innovation in better services for communities and societies.
We invest significantly in developing our managers and leaders. We see our role as providing both the motivation and the means – inspiring individual appetite for growth, development and career progress through experience. We help our graduates, and colleagues everywhere, to discover and define their ambitions whilst also providing them with the means to make them happen.
Across the two years on the Serco Graduate program, you’ll take on real challenges, work with inspiring leaders, and gain the skills, experience and commercial insight to set you on the path of a fulfilling career.
You’ll be encouraged to use your initiative, take on important responsibilities and gain practical experience across a number of our businesses and/or corporate functional teams. In any given week you might find yourself undertaking research, presenting to our government customers, identifying opportunities for innovation, shaping new services, contributing to a competitive bid, assessing KPIs, supporting the transition of a multi-million dollar contract, contributing to business transformation, or developing your people leadership skills.
If you’re looking for a place where your commercial mindset, strong sense of purpose and a genuine interest in public services, coupled with your enquiring mind, entrepreneurial spirit and desire to learn will be nurtured and celebrated, then look no further.
Join us and make a difference every day.
Operations | Sydney and Melbourne
Move across a range of our frontline operations to appreciate first-hand the work we do and gain experience across the many different aspects and teams contributing to business outcomes, development of business strategies and innovation, leading people, and business governance.
Degrees: Business, Commerce, Finance, Arts, Government Relations, Public Administration
Digital | Sydney
Benefit from diverse exposure and experience including participation in workshops to identify and problems and co-design solutions, researching trends, analysing and interpreting business and technology needs and translating them into solutions.
Degrees: Computer Science, Data Science, Mathematical Science, Engineering, Information Systems, Information Technology, Software Engineering
Justice | Grafton, New South Wales
Join Australia’s newest and largest correction centre and benefit from diverse on-site exposure and experience including operational performance, people and capability (HR) and custodial operations.
Degrees: Business, Commerce, Social Science, Law, Arts, Legal Justice, Public Administration
People & Capability | Melbourne
Bring your studies (and exposure to IR/ER) to life as you are immersed in different teams and frontline operations across Melbourne, to build a diverse portfolio of experience.
Degrees: Business, Commerce, Human Resources, Law, Psychology, Social Science
What we are looking for
We are looking for people from diverse backgrounds who can bring their own experience in helping us redesign and improve public services for the benefit of everyone. To be a future leader at Serco you must also have the following qualities:
- A genuine interest in delivering essential public services
- A customer centric service ethos and a commercial mindset
- An ability to show resilience and empathy in the face of adversity
- An entrepreneurial spirit and the will to make a difference
- The desire to learn, the tenacity to make things happen and the ambition to dictate your own progress, through hard work and self-development.
Applications for the Serco Graduate Program are now open.
Our recruitment and selection process has never been easier:
- Complete your application online
- If successful, attend an immersive Assessment Centre online
- Once you complete the process, offers will then be made to successful applicants
Places on the Serco Graduate Program are limited and applications are only open for a very short time, so don’t hesitate if you think this opportunity might be right for you.
Hear from our current graduates about their experiences on the Serco Graduate Program.
Serco really stands out as a brilliant platform for early career growth. Don’t be afraid to explore something less traditional and outside of your comfort zone – you’ll be rewarded.
My advice to other graduates would be to be enthusiastic and open-minded. A positive mindset will do wonders in opening doors to interesting work and in developing a passion for those things you find that resonate with you.
Every day, I am surrounded by brilliant, creative people driven by an underlying commitment to making positive change. Serco’s Graduate Program offers a challenging, rewarding and always interesting start to your career.
Serco provides the opportunity to work on some important and meaningful projects. You will have responsibility from day one and both formal and informal leadership development initially and ongoing that sets you up well in building a management career.
I’m thankful to Serco and the people I work alongside for making me feel valued - encouraging me to ask questions and providing me with opportunities to learn and really contribute to the organisation’s future, and in turn, the future of public services!
Serco is looking for grads to help build the future of the company - we’ve been encouraged to contribute from the beginning and express our ideas. The ability to work on real projects while being supported in our learning means we’re appreciated as equal members of the team.
My placement manager is exceptionally accomplished and well respected, and her guidance and coaching has been incredibly insightful and rewarding. Her strong work ethic and ability to get things done has been eye-opening for me and she has served as a great mentor to my early career.
Colleagues arrive at and leave work happy - that speaks volumes for the inclusive culture Serco has worked hard at creating - and it’s consistent throughout the company.
Diversity through inclusion
We are committed to ensuring an inclusive workplace that embraces and promotes diversity. We understand the importance of empowering individuals and enabling everyone to reach their full potential.
Successfully managing a diverse workforce means recognising every individual’s contribution. We respect and value the diversity of our people and know it’s a key factor in our ability to make a positive difference every day to those we work with.
Indigenous inclusion - our Reconciliation Action Plan
Serco prides itself on delivering important services on behalf of governments across the nation, enabling our people to touch the lives of many thousands of Australians. We employ - and deliver services to - Aboriginal and Torres Strait Islander peoples representing many diverse communities across Australia. This makes our reconciliation journey a commercial and ethical imperative, and a platform for our future success.
Serco’s vision for reconciliation is to promote equality for First Nations people and instil a shared pride in First Nations’ cultures. Serco’s history of service and business ethos makes us confident that we will succeed in progressing the objectives of our Reconciliation Action Plan.
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.
We are committed to diversity and we encourage people to apply from different backgrounds. By joining Serco you will have access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LBGTI+) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.