TRAINEE: CLD KYC Controls Office

Responsibilities

The CLD Controls Office team is a pillar that supports 3 core functions: oversight function over the end-to-end client due diligence, data projects & tools, and employee experience. The trainee will work on various subjects relating to Anti-Money Laundering / Know Your Customer (AML/KYC) and regulatory regulations

Main Responsibilities:

• Perform analysis and research to support the CLD control framework and issues arising from compliance, audit or controls and present the findings in a cohesive manner
• Assist to support change management of new / changing regulations and/or enhancements of KYC tools by updating local procedures and training materials
• Organize and prepare departmental documents such as presentations, operating procedures, performance metrics
• Develop strategies to reduce manual work and improve the quality and control of our data with the goal to reduce the risk of error & to enhance client experience
• Work on initiatives aimed at automation and efficiency gains such as identifying manual reconciliation processes and work to automate these processes
• Assist to perform taxonomy & operational process reviews across Asia with all CLD teams, share best practice and identify redundant or time-consuming tasks
• Assist to work on tasks set by other CLD teams as and when required

Candidates with outstanding performance will be considered for early conversion to permanent roles.

What We Offer

Your life doesn’t revolve around your job. So, find the job that revolves around your life.

The Trainee role is a full time 24-month contract with Societe Generale where you will have access to a diverse range of training materials to help you succeed, covering various aspects of businesses, including but not limited to technical skills, leadership development, communication skills, client service and relationship management. To be eligible, please ensure you have completed your qualification and will be available to work full time for the duration of Trainee contract.

Profile required

• Hold a relevant bachelor's or master's degree in finance, Business or a Science subject, an analytical degree is preferred
• Eager to learn and willing to work on a variety of assignments
• Ability to adapt quickly to challenging situations and find innovation solutions
• Demonstrate the capacity to work in a team environment on collective success
• Excellent written and oral English communication skills
• Proficient in Excel (use of formulas & VBA/macros (and PowerQuery) for data manipulation and presentation)
• Proficient in Word (use of Design, Layout, References & Review functionality)
• Proficient in PowerPoint (use of Design & Format functionality)

Behavioral Skills:

• Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
• Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
• Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
• Innovation - Simplification: I make things & ideas simple
• Responsibility - Performance: I strive for high performance
• Commitment - Inspiration: I support the vision and the strategy 

Business insight

Company Description:

Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Societe Generale seeks to build together with its clients, a better and sustainable future through responsible and innovative financial solutions. Active in the real economy for over 160 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 126,000 employees in 65 countries and supports 25 million individual clients, businesses and institutional investors worldwide (figures as of January 2024). We have a presence in 11 locations across Asia Pacific. With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ around 2,200 employees in the region. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai supports the Group in Asia Pacific and globally with customized business solutions.

Department Description:

The Client Lifecycle & Digital Department (CLD) resides as part of the Global Banking Technology & Operations division within Global Banking and Investor Solutions (GBIS).

CLD’s mission is to deliver a state-of-the art digital platform, targeting both users and clients in covering pre-trade, execution and post-trade activities. CLD aims to grow our internal client knowledge and deliver a user-friendly experience through the client lifecycle, while mitigating risk to protect the bank. The department consists of the following teams:

• Existing Client Management (ECM) – responsible for all KYC reviews and client lifecycle events
• New Business Onboarding (NBO) – responsible for all new client onboarding activities
• Client Experience Management (CXS) – responsible for providing our key clients with bespoke services, and acting as a final escalation point to address client incidents and requests
• Controls Office (NCG) – responsible for risk management and controls, audits and regulatory examinations, KYC and regulatory change management and advisory, quality assurance and controls testing, and employee experience
• Transformation (CIT) – responsible for global KYC technology initiatives impacting CLD, and client data management