Digital eCommerce Associate Intern

Our company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Reporting to the Manager, eCommerce APAC, this role is focused on optimising our online consumer business through enhancing the electronic purchase experience over computer, tablets, smartphones and other smart devices.

Responsible for driving “GTM” (go to market) eCommerce projects. This would include ideation and planning testing and optimisation areas in order to meet customer growth targets and associated KPIs, aligned with business objectives.

The challenge

• Work closely with the eCommerce Manager on improving customer experience, conversion
• Hands on eCommerce internship that will help accelerate your future career
• Analyse and report on customer behaviour and website performance
• eCommerce projects as directed by business requirements
• Looks at specific parts of various customer journeys through the customer lifecycle to find efficiencies and improvements to the overall customer experience
• You are proactive and self-starter, looking to gain cross-functional experience and grow within the business

What you need to succeed

• Working toward a degree in a related subject - e.g. business studies, computer science, marketing, customer experience
• Strong analytical skills, able to manage, interpret and act upon multiple sources of data and customer feedback
• Highly obsessed with conversion and new acquisition, but also advocate of customer experience and importance of customer retention
• Good communicator and ability to interact with different groups - marketing, campaign, ops, legal, product, web, ecommerce

Requirements

• Graduate in 2024 in a related field such as bachelor’s degree in business, marketing, computer science or similar
• Outstanding record of academic achievement
• Ability to work 3 days per week for six months (April to Oct 2024)
• Australian citizen or permanent resident or a New Zealand citizen based in Sydney
• Demonstrated ability to learn quickly, be a team player, and manage change effectively
• Interest in either: sales, business, marketing, technology
• A self-starter, results-oriented, persuasive, multi-tasker, service-oriented and professional

Get to know us a little more

Simply put, we're a NASDAQ-listed leader in digital marketing and media software, we help individuals and enterprise customers to make, manage, measure, monetize content to achieve their business goals.