BT Graduate Programs & Entry Level Jobs

BT brands have a strong financial services heritage in Australia and are some of the most trusted and respected names in the business. This gives you the assurance that you are dealing with experienced and knowledgeable experts, supported by the strength and stability of the Westpac Group.

We are a multi brand business which allows us to provide our customers with best in class wealth services. These include:

Investment
Superannuation
Insurance solutions

Application Process

We as a business are committed to the recruitment, development, and continued support of a diverse workforce in an environment that is inclusive and embraces diversity.

  1. Applying for a role

    Complete our application including a CV and cover letter with all relevant experience, skills, and qualifications to ensure we can make the best possible assessment of your application.

  2. Online Assessments & Phone Screening

    If your background and skills align to our available role, we will invite you to complete some online assessments. This is an opportunity for us to gauge a better understanding of your values and skill level. We also perform a phone screen to discuss experience and the role in more detail.

  3. Interview

    Interviews are the next step in helping us to learn more about one another.

    A range of technical and behavioural questions…

View full process

Jobs and Opportunities

Closing in 5 days

Graduate Jobs

Sydney

Administration
and 7 others

Hires applicants with degrees in

  • Administration
  • Banking and Finance
  • Business and Commerce
  • Compliance
  • Customer Service
  • Funds Management
  • Investment Banking
  • Retail

Entry level opportunity for committed customer service super stars seeking a long-term career in financial services

Videos

 

Life & Culture

Our Values and behaviours guide everything we do. Importantly, they help us achieve our vision of enabling financial advice to thrive. We have four values (Brave, One Team, Learn, Deliver).

Life and Culture

Values

B- Brave - we have a go

I am hungry to be a commercially successful industry leader
I don't stand still; I am always thinking about what's next
I make decisions based on what we stand for and take action
I am open, honest and have direct, respectful interactions

O - One Team - We work together

I value others' opinions and work as one to get the best outcome
I recognise and celebrate success
I embrace diversity and bringing our whole selves to work
I have my colleagues' backs

L - Learn - I listen because I'm curious

I make decisions with our customers front of mind
I listen, ask interesting questions and seek to understand
I seek feedback and challenge ourselves to improve
I reflect and learn and build on what already works

D - Deliver - I do what I say I will

I do what is right for the long term success of the business
I make balanced decisions; managing risk is part of our jobs
I operate with discipline; we hold ourselves and others to account
I strive to make things simpler and better; we earn our success

Perks & Benefits

Valuable savings

Working with us means you and your family could save money through discounts on a wide range of Westpac Group products and services, including:

  • Bank accounts, personal loans and credit cards
  • General and car insurance
  • Investment life insurance
  • Superannuation

When you work with us you'll have opportunities to join in employee share schemes that allow you to purchase shares tax-free.

Discounts

You can save even more money as an employee by using the discounted rates we negotiate on a wide range of partner products and services.

  • Electronics
  • Holidays
  • Recreation activities
  • Utilities
  • Health services
  • Vehicles
  • Online shopping
  • Education

Best of all, you'll still be able to take advantage of these discounts even after you move on from the company.

Leave packages

Join us to take advantage of comprehensive leave options that will support your lifestyle, see our website for further details. Click Here

Employee Care program

At BT you'll be part of a caring team that will support and empower you to be the best version of yourself, both at work and away from it. Our priority is to enrich your wellbeing for the whole of your life, and we'll do this through a range of special Westpac Group services including:

  • On-site employee wellness centres
  • Free nutrition advice
  • Priority access to specialist practitioners
  • Free after-hours GP service
  • Free employee counselling service

Diversity & Inclusion

Diversity and Inclusion diversity icon

Diversity is more than just about visible differences- it's about different experiences/backgrounds, capabilities, insights and perspectives that our people bring to work with them every day. We've created a working environment where everyone is encouraged to be themselves and be proud of it, regardless of gender, cultural identity, age, sexual preference, work style or whether you identify as having a disability.

Join one of our Employee Action Groups (EAGs):

These groups give you a chance to advocate for and champion diversity in our business.

  • ABLE (accessibility group)
  • Asian Leadership Group
  • Brothers and Sisters Indigenous Group
  • FLEX (mainstreaming flexible work practices)
  • GLOBAL (lesbian, gay, bisexual, transgender, intersex and allies)
  • Prime of Life (50+ years)
  • Women of Westpac
  • The Youth Network (under 30s)

When unique people work together they deliver extraordinary results.

Application Process

We as a business are committed to the recruitment, development, and continued support of a diverse workforce in an environment that is inclusive and embraces diversity.

  1. Applying for a role

    Complete our application including a CV and cover letter with all relevant experience, skills, and qualifications to ensure we can make the best possible assessment of your application.

  2. Online Assessments & Phone Screening

    If your background and skills align to our available role, we will invite you to complete some online assessments. This is an opportunity for us to gauge a better understanding of your values and skill level. We also perform a phone screen to discuss experience and the role in more detail.

  3. Interview

    Interviews are the next step in helping us to learn more about one another.

    A range of technical and behavioural questions will be asked, and you will have the opportunity to ask us what you need to know.

  4. Checks

    An important part of the recruitment process is completing some standard checks. These include professional reference checks, background and entitlement checks.

  5. The Offer

    You've successfully completed the recruitment process and we are ready to make a hiring decision. A member of our team will call you to discuss a job offer followed by an email with documentation of the offer.

Panorama

Panorama is a trading platform that offers clients and advisors easy access to managing their equity investment portfolios.

Asgard

Asgard provides platform and product solutions to Financial Advisors and their support staff. It is an investment platform and business management tool.

Why join us?

Flexible Working

When you join BT you'll be part of a workforce where flexibility means thinking differently about how, when and where we all work. We believe in flexibility all-year round, for every employee.

Career Development

At BT we commit to helping employees nurture their talents and take their careers as far as possible through mentoring, training and the option of many career paths.

Employee Benefits

You'll get more than a good pay package when you're employed by BT. Learn more about market-leading flexible leave, employee banking products and dedicated wellbeing programs.

Inclusive Culture

We believe in an inclusive workforce where everyone embraces who they are, building the foundation for innovation. At BT, diversity is not just a buzz-word.

Career Development - Customer Relations Consultant

All other roles have unique journey of their own however as a Customer Relations Consultant (CRC) you will undertake a development journey outlined below is a timeline for completing Induction and Training, Start of Role, Upskilling, Development and Advancements. At BT career development is a core focus.

Weeks 1-3

Successful candidates will undertake an induction process that will introduce and welcome them to our business. During this time they will gain systems and building access, undertake program training and meet their colleagues.

Week 4-6 months

At this time staff will move out to our Customer Relation floor and have the opportunity to put their training into action.

6 months - 1 year

During this time there are great learning opportunities that will allow for development in this role and business. This is a time that as a team member you will begin exploring potential development areas and upskilling.

1 year - 18 months

This is the start of development within BT Financial Group. There are extensive opportunities for career development and progression within Customer Relations and other departments of the business.

18+ months

At this time the necessary upskilling has been completed and team members are applying for internal career progression roles.

Sustainability and Community

Employee Volunteering

Each year we support the efforts of our people with paid leave to volunteer for a recognised community group and charity of their choice, helping them to get involved.

Jawun Indigenous Corporate Partnerships

Jawun Indigenous Corporate Partnership is part of our commitment to develop solutions and support programs that foster self-sufficiency for Indigenous communities.

Matching Gifts

Through our Matching Gifts Program, we match the donations of our employees, dollar for dollar, to any tax-deductible charity in Australia.

Portfolio Carbon Footprint

We are committed to reporting the carbon intensity of investment options within our retail and corporate superannuation funds, ensuring our customers are always informed.

Sustainable Investing

When we know better, we have the power to do better. You can now access information about a company's recent performance in relation to environmental, social and governance (ESG) factors.

FAQs

Q: The role I'm interested in is full-time but I only want to work part-time. Should I still apply?

A: Definitely. At BT all of our roles are flexible, and we are an equal opportunity employer. We support flexible working and recognise that people may want to work flexibly for any reason, and at all levels and ages. So basically that means that every role is open to experienced candidates who are happy to have a discussion around workplace flexibility.

Q: The role I've applied for isn't in the same region that I live in, is that a problem?

A: No it isn't a problem. That's because we think that all roles can be flexible, and that includes location. So we are more than happy for you to apply for an interstate role. After all, work is something you do, not somewhere you go.

Q: I couldn't see a role I wanted to apply for today. Can you let me know when a suitable position becomes available?

A: The best way to do this is to create your own profile by uploading your CV and answering a few questions about yourself. We can then send you email alerts when relevant roles become available.

Q: Do I need to be an Australian resident to apply for a position with the BT?

A: You must be an Australian or New Zealand citizen, a permanent resident or have a specific Visa when you apply to be considered for a job with us, specific details are outlined here.

Q: Can I send you an updated CV even though I've already submitted my application?

A: Yes, you can just visit the online application portal where you first uploaded your CV and update your details.

Q: How will I know you received my application?

A: You should get an email to confirm that we received your application within 24 hours of you submitting it. Make sure you check your junk mail folder in case it gets moved there. Of course if you haven't heard from us after 24 hours, please call a Talent Acquisition Consultant on 1300 130 548 or send us an email.

Q: I'm having issues with submitting my application, what should I do?

A: In our experience, the most common issue people have is forgetting their username or password. If this is your problem, select the 'Reset your password' link on the application login page and we'll send you your login details. As always, don't forget to look in your junk mail folder when you're checking for the email.

Q: How long will the recruitment process take?

A: We can't give you an exact timeframe, because every role is different. However we'll try our best to keep you informed about your progress as much as possible.

Q: How can I check the status of my application?

A: You can check the progress of your application at any time using our online tracking system, which you can access via the application login page. Remember, we'll contact you via phone or email so please make sure you keep your contact details up to date and check your junk mail folder. If your contact details change, make sure you update them via the application login page.

Q: I'm keen to read more about your diversity initiatives, where can I find this information?

A: That's great, simply browse through our website to find out more about our diversity and inclusion initiatives as well as our commitment to sustainability and community and our charitable foundations.

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