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Customer Relations Consultant

  • Located in Barangaroo, Sydney
  • Rotating-Roster | Monday to Friday | between  8:30am – 8pm
  • Commencement date: May 2020

This is a great opportunity for those who want to excel in customer service. When you join the Westpac Group, you are joining a group of passionate individuals who are recognised as leaders in customer service.

How will I help?

Being the first point of contact for customers, employers, internal and external advisors you will serve and delight every customer when they call regarding products and services offered by BT.   BT provides customers with a full spectrum of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutions.   We collaborate to deliver the best outcomes for our customers and the company overall as one team and through our phone-based business, we help our customers by giving them guidance and access to the best Superannuation, Insurance and Investment products.   And as you make a real difference for our customers, you’ll become a subject matter expert on all thing’s wealth management.  Which means you’ll be in the right place to kickstart an amazing career in the Financial Services industry too.

What’s in it for me?

You will be part of the future of a business that has been around for 200 years and whose vision is becoming the world’s best service company.  You’ll be working for an organisation that supports development, internal career moves and flexible working. Along with competitive salary, you’ll receive Westpac’s generous benefits and a whole array of customer discounts.  Being an integral part of the Business Bank, you will constantly be challenging the status quo and deliver high quality customer outcomes.

What do I need to succeed?

You will be an energetic and resilient individual who would like to commence or continue their career in Wealth Management. As a natural communicator you'll have excellent verbal and written skills and be passionate about providing exceptional levels of customer service. Ideally you will have current/previous experience working in either a contact centre or customer service environment, with strong multitasking skills and the ability to work in a dynamic and ever-changing environment. And of course, an understanding of banking and financial services would be a plus!

What’s it like to work there?

At the Westpac Group, we have a vision to be one of the world’s great service companies – this means helping our people, customers and communities to prosper and grow.  We aim to be leaders in diversity, flexibility and as an equal opportunity employer.

You will join one big, supportive team – but you will also be doing your bit to reach our vision to become of the world’s greatest service companies.  Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

How do I Apply?

Start here. Just click on the Apply now button.

Closed 4 days ago
Closed 4 days ago
  • Job type:Graduate Jobs
  • Disciplines:

    Banking and Finance, Business and Commerce,

  • Workrights:

    Australian Permanent Resident, Australian Citizen,

  • Locations:


  • Closing Date:26th Mar 2020, 12:29 pm


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