Company profile - Technical Services Company
Join one of Australia's fastest-growing technical services team in Brisbane. With 20+ years of experience, our client provides cutting edge technical support across the security, payments, retail and cash handling industries. This expert team works with an impressive client list including ALDI, David Jones, Coles, Toshiba and leading payment providers. 

With a strong culture of mentorship, growth, and 24/7 customer support, this is the perfect environment for graduates eager to learn and progress quickly.

Job description - Junior Field Technician
In this junior field technician role, you will learn how to provide installation, maintenance and repairs to customer equipment and operating systems. You will provide ongoing exceptional customer service to internal and external customers and provide technical support to field technicians.

Job responsibilities - Junior Field Technician
As a Junior Field Technician, your role will involve, but not be limited to:

• Customer service: communicate clearly and professionally with clients
• Get hands-on experience diagnosing and fixing real tech challenges.
• Escalate unresolved issues to the Team leader
• Install, configure and commission new hardware/software, ensuring systems are fully operational
• Track and update your jobs easily through their modern job management system

This is an exciting entry-level role where you'll build your confidence, technical skills, and customer service expertise.

Job requirements - Junior Field Technician

• Ideally educated with a Certificate III or Degree in Electronics or Information Technology
• Valid Full Australian Driver's Licence (within 6 months)
• Excellent proficiency in computer applications and software including Microsoft Office Suite
• Strong communication skills
• Customer-centric mindset!
• The ability to understand and apply electronic principles, e.g. familiarity with mobile phones and laptops
• Practical experience with computer hardware and related systems
• Knowledge of service-related electronic equipment
• Satisfactory National Police Clearance

Job benefits - Junior Field Technician

• Excellent graduate salary of $57k + Super
• Company car and fuel provided
• Laptop and phone supplied
• Full training and mentorship provided from team experts
• Great opportunity to progress within the company
• Hybrid work environment
• Opportunities for certifications

If you're passionate about IT or Electronics and want a role where you'll be supported, challenged, and given every opportunity to grow, apply today to join this dynamic technical services team in Brisbane!