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IAG Graduate Programs

IAG’s purpose is: We make your world a safer place.

This means, whether you are a customer, partner, employee, shareholder or part of the communities that IAG serves across Australia, New Zealand or Asia, IAG exists to make your world a safer place.

 

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Past IAG Graduate Hiring Statistics

If you’re interested in working at IAG, understanding when they have opened up applications for their graduate programs, graduate jobs and internships is helpful knowledge to have so you know when you might need to apply. Use the below information to see when IAG hires graduates, but more importantly what graduate degree’s and other student attributes they target for their jobs.


Months

Jan 20Feb 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20Sep 20Oct 20Nov 20Dec 200369120 job0 job1 job9 jobs0 job0 job0 job0 job0 job0 job0 job0 job
  • count

Job types

  • Graduate Jobs (100%),

Disciplines

  • Accounting (20%),

  • Administration (10%),

  • Agriculture (10%),

  • Architecture (10%),

  • Actuary (30%),

  • ...show more

Locations

  • Sydney (100%),

  • Melbourne (20%),

Work rights

  • Australian Citizen (100%),

  • Australian Permanent Resident (100%),

  • New Zealand Citizen (100%),

Past IAG Graduate Programs

Check out some of IAG's past jobs they have posted on GradConnection over the last 12 months. Understanding the details about what a graduate employer is looking for well before applications have opened can sometimes be the edge you need to secure your first graduate program.


2021 IAG Graduate Program - Data & Engineering

Job type:

Graduate Jobs

Disciplines:

Computer Science, Engineering, Information

...

Locations:

Sydney

Workrights:

Australian Citizen, New Zealand

...

2021 IAG Graduate Program - Finance

Job type:

Graduate Jobs

Disciplines:

Accounting, Banking and Finance,

...

Locations:

Sydney

Workrights:

Australian Citizen, New Zealand

...

2021 IAG Graduate Program - Group Risk

Job type:

Graduate Jobs

Disciplines:

Banking and Finance, Business

...

Locations:

Sydney

Workrights:

Australian Citizen, New Zealand

...

2021 IAG Graduate Program - Group Technology

Job type:

Graduate Jobs

Disciplines:

Arts and Humanities, Business

...

Locations:

Sydney, Melbourne

Workrights:

Australian Citizen, New Zealand

...

2021 IAG Graduate Program - Innovation

Job type:

Graduate Jobs

Disciplines:

Arts and Humanities, Business

...

Locations:

Sydney

Workrights:

Australian Citizen, New Zealand

...

2021 IAG Graduate Program - Operational Partnering

Job type:

Graduate Jobs

Disciplines:

Banking and Finance, Business

...

Locations:

Sydney

Workrights:

Australian Citizen, New Zealand

...

2021 IAG Graduate Program - Pricing & Product

Job type:

Graduate Jobs

Disciplines:

Actuary, Data Science and

...

Locations:

Sydney

Workrights:

Australian Citizen, New Zealand

...

2021 IAG Graduate Program - Satellite

Job type:

Graduate Jobs

Disciplines:

Banking and Finance, Data

...

Locations:

Sydney

Workrights:

Australian Citizen, New Zealand

...

2021 IAG Graduate Program - Group Actuary

Job type:

Graduate Jobs

Disciplines:

Actuary, Banking and Finance,

...

Locations:

Sydney, Melbourne

Workrights:

Australian Citizen, New Zealand

...

Expression of Interest - 2021 Graduate Program

Job type:

Graduate Jobs

Disciplines:

Accounting, Actuary, Administration, Agriculture,

...

Locations:

Sydney

Workrights:

Australian Citizen, New Zealand

...

About IAG

IAG


At IAG, we are working to create a safer, stronger and more confident tomorrow for our customers, partners, communities, shareholders and our people throughout the Asia Pacific region.

We are the largest general insurer in Australia and New Zealand, with a growing presence in Asia. Last year, we insured over $2 trillion worth of assets, collected $11.4 billion in premiums and paid out almost $9 billion in claims.

Our network of leading customer brands includes NRMA Insurance, CGU, SGIO, SGIC, WFI and Swann Insurance (Australia); NZI, State and AMI (New Zealand); Safety and NZI (Thailand); AAA Assurance (Vietnam); and Parolamas (Indonesia). We also have general insurance joint ventures in Malaysia, India and China.

For generations, we've helped people and communities recover and rebuild from the impact of accident, loss and natural disasters. Our scale, experience and network allow us to be there for you when you need us, and to see further ahead to anticipate the challenges of tomorrow.

Across our company, we employ and provide career development opportunities to over 15,000 people. Our work environment focuses on fairness, diversity and inclusion to help us be closer, braver and faster.

As a market leader, we keep our promises today, and plan for the future, so we can help make your world a safer place.

Whatever you're looking for, we encourage you to register your details with IAG careers so that we can consider you for a whole range of different opportunities.

Our opportunity

IAG’s opportunity is to embrace innovation. The way we live our lives is changing at a rapid pace driven by new technologies and shifting demographic trends. Our customers – like IAG – are facing changes at a rapid pace, driven by new technologies and shifting demographic trends. Whether in Australia, New Zealand or Asia, they face the same choice that we do as an organisation: do we let change happen to us, or do we embrace it and participate in making things better? IAG is determined to lead, helping our customers navigate through this journey and using innovation to make their lives safer and better.

 

IAG Graduate Program

IAG


We are looking for graduates to join our program in Sydney & Melbourne for multiple divisions across IAG. Each will embark on new unique projects for us to be #Closer, #Braver & #Faster.

In the Graduate Program, we will help you develop skills and experience that will see you develop in new ways for your career to reach new heights. During this 18-month program, we encourage you to explore your potential and will provide you with the tools and support to help you achieve career aspirations and goals.

We offer study assistance initiatives if you wish to continue your education with flexible work arrangements such as working from home and leave options when joining as well.

You will be entitled to:

  • A structured induction and ongoing development program.
  • Competitive base + 13% super + performance-based bonus up to 10% + great benefits.
  • A dedicated coach/mentor and a buddy for support throughout the program.
  • AND the security of knowing you are a fulltime, permanent IAG employee from Day 1.

The Graduate Program begins in February each year and during this time, you will participate in courses, site visits and key projects across a number of business areas. As you work through the program, you will become champions in:

  • Formal presentations
  • Persuading and influencing
  • Developing and maintaining relationships
  • Leadership of self and others
  • Planning and organising
  • Resilience
  • Networking
  • Innovation
  • Business acumen

As an IAG graduate your performance will be rewarded with a competitive base salary and the potential to earn a 10% Short Term Incentive bonus each year. You will also have access to tailored benefits offered to IAG employees, including:

  • 50% discount on insurance products
  • Various corporate partner discounts
  • Flexible work arrangements and leave options
  • Employee Assistance Program & Return to Work Program

To be eligible for the IAG Graduate Program you must have:

  • Australian permanent residency or Australian or New Zealand citizenship.
  • Degree qualification or higher within the past 3 years (For example for the 2020 program you will need to have completed your qualification in 2017, 2018, 2019).
  • Applicants must have a credit average (65%) or higher.

Applications Open in February each year…

 

Our Graduate Stories

IAG


Nellie

Name: Nellie Gao

Role: Operational Partnering Graduate

University Background: Bachelor of Commerce (Major in Marketing and Management)

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc) I am in the Australian Division under Enterprise Finance and Operations. Currently in my first rotation, I am working in the Productivity Enablement team.

Since the start of my rotation I haven’t had a single day that has been the same – which is what makes work so exciting. On a regular day, I would come into work and spend some time in the morning checking and responding to emails followed by team meetings. Following this, the rest of my day depends on which projects or business assessments I am working on and what stage they are at. This has allowed me to work with a range of people and teams both external and within the organisation, and this has given me valuable insights into how an insurance company operates day to day. Additional to this I have learned a range of skills from communicating with different teams, managing relationships, and from automation.

Describe in 3 words your experience so far: Stimulating, fun, rewarding

What has the support network at IAG been like for you as a Grad? There has never been a day where I have felt unsupported. The culture at IAG is very warm and welcoming and my team, managers, and fellow graduates always ensure to make time for me when I need to ask a question or seek help with anything.

What has been your most memorable experience on the Grad Program so far? I have so many memorable experiences in my role, but from the Grad Program it would be from one of our induction activities at the beginning of the program. In this activity, we were all randomly assigned to teams, and each team was given a separate part of a painting to complete. We were given instructions on what colours to use – but the catch was that we were to mix these colours ourselves. To keep the painting looking like one artwork rather than separate pieces of random art stuck together, we had to use our communication skills and teamwork to delegate colours and coordinate our work. It was so rewarding at the end when our painting was revealed to see how well it all fit together. As this was on the first day of our grad program, it really set the scene for the later months and showed how like-minded all the graduates were and how well we could work together.

Also – can’t forget lunch with the grads every day on level 10 😊

If you could give 1 piece of advice to a student applying for the Grad Program, what would it be?

When you’re searching for a grad role – it is very easy to fall into the mindset that you need to be a certain kind of personality to get a job. My advice would be to just be yourself! At IAG there is such a diverse range of people, and everyone has something unique to offer in their role! Everyone is highly valued in their teams for their unique contribution and the culture at IAG is very encouraging of these diverse perspectives.

At IAG our purpose is making the world a safer place, how do you feel you have contributed to this within the community?

IAG’s vision to make the world a safer place is embedded in every aspect of the organisation. I feel that I have contributed to this through my role in many ways. This largely involves working on projects which are focused on streamlining organisational processes so that claims can be lodged faster, injuries or accidents can be assessed more efficiently and effectively, and employees can work less repetitive and manual tasks, freeing up their time to focus on the customer’s needs and how to make the world a safer place!


Andy

Name: Andy Nguyen

Role: Analytics – Natural Peril Pricing Team

University Background: UNSW B Actuarial Studies / B Economics (Financial Economics)

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc)

I’m in the Customer Labs division, with my first rotation in Analytics – Natural Perils Pricing. I have been very lucky to be in a rotation where I am communicating to multiple stakeholders, e.g Group Natural Perils, AD Pricing, Reinsurance Underwriting, AD Finance, and lots more. This is because my core work has been focused on developing the Peril Data Portal (PDP), which is a centralised pricing engine for all things Natural Perils related. This project has already been going on for more than a year and there are many different stakeholder expectations. In terms of the nitty gritty, the work involves a lot of data cleaning, programming and project planning. I also get my fair share of analytical work and presentations which constantly challenge and develop my skills for the workplace.

It’s not all work though! There are also lots of Grad workshops and activities planned every month which keeps things interesting.

Finally, the Grad cohort keeps my social life pretty busy. We hang out during lunches, have coffee breaks together and there’s always after-work events planned.

Describe in 3 words your experience so far:

Exciting, Challenging and Supportive

What has the support network at IAG been like for you as a Grad?

There is an extensive support network at IAG. I have a rotation buddy, a graduate buddy, my manager and all the friendly and approachable colleagues around me.

What has been your most memorable experience on the Grad Program so far?

When I had to give a presentation in front of everyone in Customer Labs Analytics! I had only been in my rotation for less than a month and my understanding of the presentation material was still a bit shaky. However, to learn is to step out of your comfort zone. After delivering the presentation (which I thought went horribly wrong), I was overwhelmed by everyone’s supportive comments.

If you could give 1 piece of advice to a student applying for the Grad Program, what would it be?

Instead of thinking what skills you can bring to IAG, think about how IAG can support your dreams and ambitions. Dream big, live passionately and be Closer, Braver and Faster – IAG wants you to be successful, so lose any self-doubt during the application process you may have!

At IAG our purpose is making the world a safer place, how do you feel you have contributed to this within the community?

IAG believes in being Closer, Braver and Faster. This helps facilitate the mission to making the world a safer place. I believe I was able to help in delivering great initiatives for IAG’s DAG (Data & Analytics Guild) community by volunteering to design it’s new logo and provide assistance at its Analytics Photoshoot event.


 Name: Miki Takashiba

Role: Group Technology Graduate

University Background: Bachelor of Commerce/Science

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc)

A life as a Group Technology graduate will differ from day to day (like most grads). Most days I come to the office between 8:45-9am, make some tea, check the Vine (Intranet) and catch up on my emails. I will then have a stand up to go over any thing that has happened since our last stand up and the plan for today. It depends on the day because some days I have a lot of meetings and other days I will be mostly working on my task for the project that I am in. I will usually have lunch with the other grads and then it’s back to work. There are often company-wide events happening throughout the week for example for Customer Love Week there was a series of panel talks and presentations which anyone can sign up to and learn more about. I have learnt to take advantage of any opportunity that comes your way even if you don’t particularly like it at the start. You will learn new things along the way and might even find something that will interest you in the future.

Describe in 3 words your experience so far: Challenging, Unique, Positive

What has the support network at IAG been like for you as a Grad?

There are many people who are there to support you throughout the grad program including the Graduate Program Partner, your manager, your team, buddy and fellow grads.

If I have a problem, there is at least one person who I can talk to and everyone is super supportive of you. I feel that people in this company do care and will go out of their way to make sure that you are getting the most out of the grad program.

What has been your most memorable experience on the Grad Program so far?

Having a great group of grads has definitely made the grad program experience 10 times better. We have lunch together and go out for drinks on Friday, so they make me have a great grad program experience.

If you could give 1 piece of advice to a student applying for the Grad Program, what would it be?

Make sure to do some research about IAG, the divisions you want to work in and why you want to work at IAG/in that area.

Also, before the grad program, make sure to enjoy some time off and relax because you won’t be as free when you start working!

At IAG our purpose is making the world a safer place, how do you feel you have contributed to this within the community?

In my first 2 months I had the opportunity to be a part of a social incubator program tackling issues of social inequity, in particular homelessness. During this program we discussed and came up with ways to tackle this social issue and since then have been a part of a group which regularly catches up to brainstorm ways to make these people’s world a safer place. As you can see, it’s not only in your role that you can contribute to IAG’s purpose, there are many opportunities outside of your role as well.


Nathan

Name: Nathan Leong

Role: Digital Graduate - Developer

University Background: Electrical Engineering & Finance

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc) Currently in Customer Recover Journeys team, which involves building customer facing applications, and also internal applications. These applications assist customers in being able to track their claim, make a repair inspection booking, and also make a claim during catastrophic events such as hail storms.

This role has been heavily focused on building technical competencies in but not limited to writing Javascript, best practices for code writing and managing when working in a team of developers.

A typical day would involve a morning stand-up meeting to discuss what we have done, what we are working on, and any discussions regarding assistance or problems we are facing. Then the large portion of the day would involve writing code to develop new applications or create new features for applications we are maintaining. Occasionally there are meetings to discuss plans for future work, or discussions with other stakeholders in the projects we are working on.

Describe in 3 words your experience so far: Insightful, Enjoyable, Supportive

What has the support network at IAG been like for you as a Grad?

There are multiple levels of support from direct team members, managers, grad buddy, and many other colleagues who are always more than happy to provide any assistance or advice.

What has been your most memorable experience on the Grad Program so far?

The Amazing Race program that the Digital division ran for half a day which allowed everyone in digital to bond with colleagues through challenges involving running around the city solving riddles and puzzles.

If you could give 1 piece of advice to a student applying for the Grad Program, what would it be?

Be open minded, although digital wasn’t my first choice, I am now very glad I landed in digital and wouldn’t want to be anywhere else.

At IAG we contribute to making the world a safer place, how do you feel you have contributed to this within the community?

Working in Customer Recover Journeys, we have helped streamline the process of making claims, and booking repairs. Doing so has improved customer experience and faith, that we will be there when they need us.


Mary

Name: Xu Ran (Mary) Li

Role: Satellite Graduate

University Background: Bachelor of Actuarial Studies/Bachelor of Commerce at UNSW

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc) I was given the opportunity to rotate in the Satellite (Coles Insurance) portfolio team and pricing team, each 9 months.

My first and current rotation is in Satellite’s pricing team. The major tasks that I am currently working on are weekly renewal reporting and month end claims reporting. I have developed not only technical skills and but also communication and collaboration skills through liaising with other teams such as P&L, Claims, Finance etc. I have also received lots of help and guidance from my colleagues and my rotation manger in completing these tasks and they have really helped me to improve.

Apart from that, I also did some analytical work such as data extraction and manipulation, pricing model etc. Through the experience of working on a wide range of tasks, I am able to gain a wider range of knowledge and form a bigger picture of the business.

Overall, I have learnt a lot from my work and I have also had great pleasure working with other team members. I truly feel that Satellite has provided me a great working environment where I can maximise my potential.

Describe in 3 words your experience so far: Rewarding, Supported, Enjoyable.

What has the support network at IAG been like for you as a Grad?

The support network at IAG has been great and I feel supported all the time. My colleagues and manager have helped me a lot not only on my work but also on my personal development. There is always someone that I can talk to, either work or non-related issues. I feel great care and support from other team members and I have also received lots of valuable advice from them which helped me to grow. The team culture at Satellite is great and I have always enjoyed all kinds of teaming activities which enables me to form closer relationships with others.

What has been your most memorable experience on the Grad Program so far?

My most memorable experience is the 2-day Satellite summit where all the people from Sydney and Melbourne office got together and collaborate in doing a wide range of activities. I got the chance to meet everyone in the bigger team and interact with people that I haven’t been working with. There was also an evening Pop-up picnic at Barangaroo Lawn where everyone met up, chat and play games! This event is most memorable to me as it really enables me to meet, network and develop a closer relationship with everyone in the bigger team and fit into Satellite’s unique team culture.

If you could give 1 piece of advice to a student applying for the Grad Program, what would it be?

One piece of advice that I would give to the applicants is to show more of yourself throughout each stage of the application process, whether it is resume, video interview, AC etc. Be confident and show not only the skills you have but also your unique personality and how you believe you are the best fit to the role! It is always the best to do things that you are really passionate about, so remember to do some research initially regarding which team/role that you are most interested in and the kind of work you wish to be involved.

At IAG our purpose is making the world a safer place, how do you feel you have contributed to this within the community?

Through the time working at IAG and within the general insurance industry, I have realised the importance of meeting customer needs, providing them with the best protection and helping them to manage risks and this has now embedded in every piece of my work which ultimately contributes to maximising product value to customers.


Nina

Name: Penina (Nina) Iosefa

Role: Group Technology Graduate: Business Analyst, SIAM, Infrastructure.

University Background: Bachelor of Arts in Information Systems Management and English Literature

Can you describe a day in the life of your current rotation? I have taken lead in all aspects of the BAU release process within the SIAM team so my main job within my team has been to facilitate relationships between our team members and other IAG employees to complete enhancements on the ServiceNow platform for all IAG employees. I have also been a part of the service definition and mapping project which has been really interesting and challenging. It has required constant growth and learning the technical skills to help me better understand the needs of my team members.

Describe in 3 words your experience so far: Challenging, exciting, and unexpected

What has the support network at IAG been like for you as a Grad?

I think the grad program has been supportive in the fact that we have so many opportunities to learn more. The workshops have been very insightful, and the changing rotations allows us to experience IAG through a number of different lenses.

What has been your most memorable experience on the Grad Program so far?

I think, more than anything, it’s the support from the other graduates. When you begin the program, everything takes a bit to get used to and having that support group cheering for you in the background makes the transition easier and fun. Also, being top of the graduate’s pool table competition helps to lighten the mood lol.

If you could give 1 piece of advice to a student applying for the Grad Program, what would it be?

Relax and be yourself. I was really anxious about starting the program and competing with other graduates, but once you get to know your cohort you realise that everyone is feeling exactly the same lol.

At IAG our purpose is making the world a safer place, how do you feel you have contributed to this within the community?

I have recently begun working with the Women in Tech initiative and feel proud that I am contributing to the empowerment of women in technology and future girls that aspire to be just like them.


Raymond

Name: Raymond Lau

Role: Actuarial Graduate

University Background: Bachelor of Actuarial Studies / Commerce (Finance) at UNSW

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc) I am currently in the Internal Capital Modelling team within Group Actuarial. In this role, I utilised the capital model to analyse the adequacy of the company’s capital position. I also had the opportunity to gain exposure in the Insurance Liabilities team, where I analysed IAG’s liabilities and helped with quarterly valuation reporting. Both these roles have provided me a greater understanding of IAG as a business as well as a taste of what it’s like to be an Actuary.

Describe in 3 words your experience so far: Happy Happy Days

What has the support network at IAG been like for you as a Grad?

IAG has provided me with friendly, knowledgeable managers and colleagues who have taught me everything I know about the job and are more than happy to help whenever I have a problem. As a graduate, we also have the privilege of having a Buddy, who will give you advice, answer questions, and drink a lot of coffee with you.

What has been your most memorable experience on the Grad Program so far?

My most memorable experience has been meeting and forming friendships will all the graduates this year. Everyone is so fun and friendly, and truly makes me look forward to going to work every day.

If you could give 1 piece of advice to a student applying for the Grad Program, what would it be?

Crack some jokes in the interview stage to lighten the mood.

At IAG we contribute to making the world a safer place, how do you feel you have contributed to this within the community?

I bring snacks to my team’s weekly meetings, creating a happier working environment, ultimately leading to a safer community.


James

Name: James Brodnik

Role: Analyst in Customer Labs/Group Actuarial

What's your background?

First Class Honours in Mathematics and Finance from the University of Wollongong.

What is it like as part of your rotations: What division were you in and what did you learn/get involved in? Typical day?

As an Analytics/Actuarial grad, we do four 6-month rotations across a variety of areas, of which I have completed two and have just started a third in reserving.

I started in personal lines pricing, where I maintained and developed rShiny monitoring apps for our home and motor portfolio performance, before working on our rate strength projections. This was a perfect way for me to get a grip on the insurance industry given I had no insurance background, and also to develop my technical skills further.

I then worked in a new team, Customer and Growth Analytics, which allowed me to work with a variety of other teams within IAG including customer futures, 1-to-1 marketing and growth. Working in this team really helped me understand the importance of planning projects and effective presentations, and I really enjoyed the variety of projects I undertook, ranging from customer value transition analysis to customer satisfaction modelling and major claims events.

There is no typical day per se, the work is constantly changing, and I am always actively encouraged to constantly learn and develop myself and challenge standard ways of thinking. Generally, I do a lot of coding and data manipulation, planning and collaborating with my team and investigating problems and hypotheses. On top of that, there is still time to enjoy the company of those around you and got to the gym at lunch time!

Describe in three words your experience on the graduate program so far… Challenging yet rewarding

What has the support network at IAG been like for you as a Grad?

The support network is phenomenal at IAG for grads. Those around you with more experience are more than willing to help you no matter what the problem, and you never feel like you’re a burden asking questions. I feel as though my colleagues genuinely care about my development and my personal wellbeing, and are willing to support me with whatever endeavour I’m interested in. Furthermore, the work-life balance at IAG is amazing and your work never gets in the way of your life, no matter how busy you may be. I can’t praise IAG enough for how great their flexibility is – if you’re after a great job yet still want to maintain your social life then this is the job for you.

What has been your most memorable experiences you have had on the Grad program?

From a working perspective, I found that some of the projects I worked on as a part of the Customer and Marketing Analytics team were truly rewarding. The work that I undertook had a large impact on a wide variety of stakeholders, and it was a great feeling after putting all that effort in, developing my findings and forming my own explanations of why things were happening, to have a positive influence on the actions of multiple teams, despite having less than a year’s experience.

The 90 Day Challenge was also a very rewarding experience. It’s not everyday that you can present your own work to the CEO of a major company, especially being fresh out of Uni!

I think that a memorable experience that many people neglect is the social side of working at IAG. I have been privileged to have met and have worked with some amazing people, been involved in external events representing IAG, and truly enjoyed my year working here.

If you could give 1 piece of advice to a student applying for the Graduate Program, what would it be?

Make sure you find the balance between being relaxed and being motivated. It’s important to be proud of your abilities and to let everyone else see them, but there’s no need to stress. I’ve found that just being myself got through the application process and has gotten me a long way when I began working at IAG.


Wing

Name: Wing Luk

Role: Analyst – Customer Labs/Group Actuarial

What's your background? Actuarial Studies/Commerce at UNSW

What is it like as part of your rotations: What division were you in and what did you learn/get involved in? Typical day?

My first rotation was in Customer Labs working in the Customer and Growth team within Analytics. As a new graduate, this was an excellent opportunity to work with other divisions within IAG as we strive to better understand our customers through analytical work.

For my second rotation, I moved into the Personal Lines – Pricing team within Customer Labs, which is a more technical role compared to my first rotation. Coming from an actuarial background, I was able to see first-hand the inner workings of how insurance products are priced and gain a more holistic view of insurance products in general.

My current rotation (only recently moved in!) is the Insurance Liabilities team within Group Actuarial. As I come from an actuarial background, I’m hoping to gain invaluable insights and learnings about actuarial processes and its applications within IAG. I’ve so far learnt heaps of concepts from my colleagues relating to reinsurance arrangements which I’m keen to apply soon in practice.

Describe in three words your experience on the graduate program so far… Engaging, Supportive, Enlightening

What has the support network at IAG been like for you as a Grad?

The graduate program has provided us with the opportunity to experience different areas within IAG, whilst also allowing us to develop professionally. So far in my first year, I have had the opportunity to work with many colleagues who don’t hesitate to provide guidance to others.

What has been your most memorable experiences you have had on the Grad program?

My most memorable experience was the amazing race day event that my graduate cohort participated in when we first started. Being several days into our new roles as graduates, we split up into different groups and raced around the city with many mini game events along the way. I found this to be a great bonding experience and allowed us to form strong bonds with each other before we split off into our various rotations/teams.

If you could give 1 piece of advice to a student applying for the Graduate Program, what would it be?

Stay calm and try your best!


Rosa

Name: Rosa Wang

Role: Analyst

What's your background?

Actuarial Studies/Science (Statistics) at UNSW.

What is it like as part of your rotations: What division were you in and what did you learn/get involved in? Typical day?

When I was in Analytics, I spent a few months working in the ‘Vulnerable Customer’ stream of Customer Futures. We were exploring whether we could use regular customer data to identify and support customers experiencing domestic violence. I got to explore some messy data, learnt about different analytics techniques (topic modelling, LDA, PCA…), started to code (Python, R, SAS…), and learnt to bring all this together to tell a story. We hot-desk, and the flexible working style meant that I was sitting somewhere different every day. I learnt a lot about communication as well, since we were working in a cross-functional team; how to interact with people in different areas of the business.

Describe in three words your experience on the graduate program so far… Valuable, varied, supported

What has the support network at IAG been like for you as a Grad?

Genuine; people really care about your growth. There are various avenues for support, depending on what kind of support you need. There’s tones of support from the grad-program team (Rachel - Grad Manager, Grad Buddies etc.), about all things IAG and general career related. Technical wise, my managers and team buddies have all been incredibly patient and encouraging and go out of their way to help me understand things.

What has been your most memorable experiences you have had on the Grad program?

We’re incredibly lucky that the program allows us to rotate across teams! One of the teams in my rotation was Melbourne based, so I asked if I could move down to Melbourne for a while and ended up working there for 2 months. One day, our team went to lawn bowls, and then we went and got banh mi after. It was super cute, and there was a lot of banter; it was really fun.

If you could give 1 piece of advice to a student applying for the Graduate Program, what would it be?

I couldn’t think of a way to make this not sound cheesy, but here’s the most honest advice I can think of: be yourself. Interviews are as much about companies finding a cultural fit, as a skills fit. So honestly, be authentic; let what you say reflect your character, your values, your motivations.

Our Spirit

IAG


#Closer #Braver #Faster.

The spirit of IAG is how we work together, what we stand for and what makes us unique.

The spirit in which we serve our customers, partners, communities, shareholders and each other is 'closer, braver, faster'.

Closer is all about creating real connections. At the heart of this is taking the time to show we care, and being willing to say it like it is and hear others too. We know that we're at our best when we help each other succeed.

Being brave isn't always easy; it requires us to think big and stand up for what's right. This will not always make us popular, but we're okay with that. We see a world of possibilities that inspires us to be curious and play a leading role in shaping the future.

Faster is about making things happen. We know that waiting for all the answers and striving for perfection slows us down. That's why we have a go and celebrate what we learn. We can achieve amazing things when we are decisive and trust each other to get on with the job.

#Closer

  • Create real connections
  • Show you care
  • Say it like it is and hear others
  • Help each other succeed

#Braver

  • Think big
  • Stand up for what's right
  • Be curious
  • Shape the future

#Faster

  • Make it happen
  • Have a go and celebrate what we learn
  • Be decisive
  • Trust each other to get on with the job
 

Diversity, Inclusion and Flexibility

IAG


IAG is committed to creating a workforce and culture where: We respect and value the different experiences of our people, and harness the opportunity and business benefits that diverse ideas and perspectives bring to our organisation and stakeholders.

To drive the future success of our company and reach our ambition to be the world’s most respected group of general insurance companies we need to attract and retain the best people.

Diversity is fundamental to this, because talent doesn’t confine itself to one gender or group of people. Attracting and retaining business leaders who are passionate about our customers and have a broad range of skills and experiences will encourage innovation and in turn, deliver an improved financial performance.

At IAG, we're concentrating on improving gender, age and ethnic diversity in our organisation. We believe that improvement in these areas supports our workforce sustainability and builds competitive advantage by leveraging thinking and aligning more closely with our customer base.

 

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