IAG Graduate Programs

We’re ready for you. 

We might be the largest general insurer in Australia and New Zealand, but we’re so much more. We’re a research facility, a hub for climate change experts and a centre of resilience design. We sit for a cuppa with customers, advocate for them in the corridors of Parliament and back them up in the community when life hits hardest.  

Our 18-month graduate program offers rotations across the business, roles in Australia and New Zealand, expert mentorship, and…

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Our Graduate Program

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us. Because we’re so much more than insurance.

Our 18-month graduate program will see you working across multiple divisions, with roles located in Australia and New Zealand, giving you the opportunity to explore different projects, teams and ways of working.

We offer study assistance initiatives if you want to continue your education, with flexible work arrangements to make it easier for you.

IAG is committed to providing you with an awesome experience in a purpose-led, customer-centric and risk-intelligent organisation, in a fascinating global industry, committed to doing the right thing for the people who count on us – our customers, our people and our communities. As part of the program you’ll receive:

  • A structured induction and ongoing development program.
  • Competitive base + super + performance-based bonus + great benefits.
  • A mentor and a buddy for support throughout the program, and
  • Security of knowing you are a fulltime IAG employee from Day 1.

The Graduate Program begins in February each year and, you will take part in courses, site visits and key projects across a number of business areas.

As you work through the program, you will become a champion in:

  • Formal presentations
  • Persuading and influencing
  • Developing and maintaining relationships
  • Leading self and others
  • Planning and organising
  • Resilience
  • Networking
  • InnovatioN
  • Business acumen

You can:

  • zig-zag between divisions
  • hack diverse problems
  • get hands-on real-life experience
  • receive great benefits like 13% Super (AU) and up to 50% off insurance
  • access awesome mentors, buddies and graduate network
  • kickstart to your career and IAG experience

To be eligible for the 2023 IAG Graduate Program you must have:

  • Australian permanent residency or Australian or New Zealand citizenship.
  • Degree qualification or higher within the past 3 years (2020, 2021, 2022).
  • Applicants must have a credit average (65%) or higher.

Dean Audicho

Division: Technology & Operations - Customer Technology

University Background: Bachelor of Laws and Bachelor of Business (Majoring in Marketing) at UTS.

Can you describe a day in the life of your rotation? (What have you learned, what have you got involved in etc).

My day usually consists of a number of meetings with different business stakeholders where I either provide updates, negotiate requests, or ask questions in order to clarify the requirements for a particular piece of work. Then using an online docu…

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Georgia Sanders

Division: Group Corporate Affairs

University Background: Media & Communications studies/ French studies

Can you describe a day in the life of your rotation? (What have you learned, what have you got involved in etc).

So far, I have spent two rotations working in Employee Communications, specifically the Content & Channels team, and I am just now rotating into External Communications.

My main role in the Content & Channels team was to manage the design aspects of our Intranet. This would include updating our homepage each da…

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Mallika Bhoopasamudram

Division: Data - Strategy & Innovation

University Background: Bachelor of Science (Advanced)

3. Can you describe a day in the life of your rotation? (What have you learned, what have you got involved in etc).

I am currently in my final rotation in the Data Discovery team. My days are always changing depending on what I am working on, but a regular day begins with checking the Vine, looking through my emails and planning my to-do list for that day. Following this, the rest of the day depends on what working is pending in the d…

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Nellie Gao

Role: Operational Partnering Graduate

University Background: Bachelor of Commerce (Major in Marketing and Management)

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc)

I am in the Australian Division under Enterprise Finance and Operations. Currently in my first rotation, I am working in the Productivity Enablement team.

Since the start of my rotation I haven’t had a single day that has been the same – which is what makes work so exciting. On a regular day, I would…

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Andy Nguyen

Role: Analytics – Natural Peril Pricing Team

University Background: UNSW B Actuarial Studies / B Economics (Financial Economics)

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc)

I’m in the Customer Labs division, with my first rotation in Analytics – Natural Perils Pricing. I have been very lucky to be in a rotation where I am communicating to multiple stakeholders, e.g Group Natural Perils, AD Pricing, Reinsurance Underwriting, AD Finance, and lots more. This is because m…

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Miki Takashiba

Role: Group Technology Graduate

University Background: Bachelor of Commerce/Science

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc)

A life as a Group Technology graduate will differ from day to day (like most grads). Most days I come to the office between 8:45-9am, make some tea, check the Vine (Intranet) and catch up on my emails. I will then have a stand up to go over any thing that has happened since our last stand up and the plan for today. It depends on the day because some days I have a lot o…

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Nathan Leong

Role: Digital Graduate - Developer

University Background: Electrical Engineering & Finance

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc)

Currently in Customer Recover Journeys team, which involves building customer facing applications, and also internal applications. These applications assist customers in being able to track their claim, make a repair inspection booking, and also make a claim during catastrophic events such as hail storms.

This role has be…

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Xu Ran (Mary) Li

Role: Satellite Graduate

University Background: Bachelor of Actuarial Studies/Bachelor of Commerce at UNSW

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc)

I was given the opportunity to rotate in the Satellite (Coles Insurance) portfolio team and pricing team, each 9 months.

My first and current rotation is in Satellite’s pricing team. The major tasks that I am currently working on are weekly renewal reporting and month end claims reporting. I have developed n…

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Penina (Nina) Iosefa

Role: Group Technology Graduate: Business Analyst, SIAM, Infrastructure

University Background: Bachelor of Arts in Information Systems Management and English Literature

Can you describe a day in the life of your current rotation?

I have taken lead in all aspects of the BAU release process within the SIAM team so my main job within my team has been to facilitate relationships between our team members and other IAG employees to complete enhancements on the ServiceNow platform for all IAG employees. I have also been a part of the service definition and mapping…

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Raymond Lau

Role: Actuarial Graduate

University Background: Bachelor of Actuarial Studies / Commerce (Finance) at UNSW

Can you describe a day in the life of your current rotation? (What division you are in, what have you learned, what have you got involved in etc)

I am currently in the Internal Capital Modelling team within Group Actuarial. In this role, I utilised the capital model to analyse the adequacy of the company’s capital position. I also had the opportunity to gain exposure in the Insurance Liabilities team, where I analysed IAG’s liabilities and helped with quar…

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James Brodnik

Role: Analyst in Customer Labs/Group Actuarial

University Background: First Class Honours in Mathematics and Finance from the University of Wollongong

What is it like as part of your rotations: What division were you in and what did you learn/get involved in? Typical day?

As an Analytics/Actuarial grad, we do four 6-month rotations across a variety of areas, of which I have completed two and have just started a third in reserving.

I started in personal lines pricing, where I maintained and developed rShiny monitoring apps for our home and motor portf…

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Wing Luk

Role: Analyst – Customer Labs/Group Actuarial

University Background: Actuarial Studies/Commerce at UNSW

What is it like as part of your rotations: What division were you in and what did you learn/get involved in? Typical day?

My first rotation was in Customer Labs working in the Customer and Growth team within Analytics. As a new graduate, this was an excellent opportunity to work with other divisions within IAG as we strive to better understand our customers through analytical work.

For my second rotation, I moved into the Personal Lines – Pricing team withi…

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Kartik Kundra

Role: Pricing Graduate – Satellite

University Background: Actuarial Studies student, with a major in Finance and a minor in Business Economics at UNSW. I had previous experience working in insurance risk, but IAG Satellite has opened my mind to the intricacies of insurance, and how an insurance business runs.

What is it like as part of your rotations: What division were you in and what did you learn/get involved in? Typical day?

My first rotation was as a P&L Analyst in the Portfolio team at Satellite. I was introduced to how an insurance business runs…

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Rosa Wang

Role: Analyst

University Background: Actuarial Studies/Science (Statistics) at UNSW

What is it like as part of your rotations: What division were you in and what did you learn/get involved in? Typical day?

When I was in Analytics, I spent a few months working in the ‘Vulnerable Customer’ stream of Customer Futures. We were exploring whether we could use regular customer data to identify and support customers experiencing domestic violence. I got to explore some messy data, learnt about different analytics techniques (topic modelling, LDA, PCA…), started to code (P…

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Life & Culture

Who we are

IAG is the parent company of a general insurance group with controlled operations in Australia and New Zealand. Our businesses underwrite over $13 billion of premium per annum, selling insurance across many leading brands, including: NRMA Insurance, CGU, WFI and ROLLiN’ (Australia); and NZI, State, AMI and Lumley (New Zealand).

Purpose and Strategy

IAG’s purpose means that whether you are a customer, partner, employee, shareholder or part of the communities IAG serves, IAG exists to ‘make your world a safer place’. IAG believes its purpose will enable it to become a more sustainable business over the long term and deliver stronger and more consistent returns for its shareholders. Helping customers manage risk has been IAG’s business for over 160 years, forming the heart of IAG’s Purpose, to make your world a safer place.

Through IAG’s investment in customer experience, simplification and agility over the last five years, it is well positioned for the future. IAG’s trusted brands,supply chain scale, deep data assets and financial strength are key attributes, provide competitive advantage. IAG’s long-term objective remains: the delivery of top quartile Total Shareholder Return, with a sustainable growth profile. To realise this, IAG has reset its strategy to ‘create a stronger, more resilient IAG’. IAG is driving focus, adapting its business model and playing to its strengths to capitalise on trends shaping the operating environment. Four strategic pillars inform IAG’s three to five-year strategy:

  • Customer growth
  • Digital Value
  • Risk Management
  • Business expertise

Our partners and community

  • IAG is in the business of making your world a safer place. This is our purpose, and it underpins everything we do.
  • We all want to live in safe communities.
  • Safer communities are more connected, confident, and resilient. This results in better outcomes for the community, and it also means fewer claims and lower costs for our business.
  • As a leading insurance company, IAG recognises that our role extends beyond insuring risk and paying claims. Our purpose drives us to work collaboratively with the community to understand, reduce and avoid risk, and to build resilience and preparedness. This is good for IAG, our region and our world.
  • Building resilience takes time, but by working together to help people prepare for and bounce back from unexpected events IAG is creating safer communities and making our business stronger.

How are we building resilience?

TPartnering with the community to improve safety is not a new concept for IAG. In many ways, we have been doing it since we began operating, more than 185 years ago. By embracing new technologies and cross-sector initiatives we are taking our partnership approach to a new level, building scale and maximising impacts in the community and for our business.

We know that issues like community connectedness and resilience, climate change, and safety at home, work and on the road present difficult challenges. And while we don’t have all the answers, we do have the resources, capabilities and the will to partner with others to create solutions. The initiatives and partnerships we engage in are guided by our Safer Communities framework, which focuses on creating safer, stronger and more confident communities. Our decision-making is also guided by a shared value approach. Some of the ways through which IAG is building safer, more resilient, communities, are:

  • Locally, connecting individuals and their communities through the Good ‘Hoods initiative, such as exploring ways to improve community connection and resilience, in partnership with two Good ‘Hoods Incubators in Murrindindi and Blacktown
  • In New Zealand, identifying, championing and advocating for ways to help the nation become more resilient to natural disasters through the Resilient New Zealand working group
  • In Australia, working to build a more resilient nation by influencing public policy via evidence-based reporting on the cost of disasters on life, property and the economy through the Australian Business Roundtable for Disaster Resilience & Safer Communities
  • Internationally, through our engagement with the United Nations Environment Programme Finance Initiative (UNEP FI), and as a founding signatory the UN Principles for Sustainable Insurance (PSI), we hosted the 'Financing a Resilient & Sustainable Economy' conference alongside NAB. The conference connected corporates, regulators, sponsors, consumer groups, academia and all levels of Government across Australia and New Zealand to create a long-term plan to reduce the impact of climate change, build resilience, and create a more sustainable economy in line with the UN's Sustainable Development Goals

Click here to find out more https://www.iag.com.au/safer-communities

Diversity and Inclusion

Parent and Carers

Families@IAG Employee Network Group

Mission: To celebrate families of all description and strive to create a space of inclusiveness to drive positive change for our people, partners, customers & communities.

Circle In

IAG has launched a digital platform to support its people through every stage of their parenting or caregiving journey.
Whether you’re starting a family or caring for a loved one, you shouldn’t have to choose between a career and caregiving. That’s why IAG has partnered with Circle In, a comprehensive platform that provides accessible, practical and authentic support for caregivers across all life stages.
Circle In provides a range of digital support, encourages honest conversations, shares inspiring stories, offers expert advice and helps our people maintain meaningful connections. 

What is an ENG at IAG?

At IAG, we celebrate inclusion and have a rich tapestry of diversity represented in part through our Employee Network Groups (ENGs). Our ENGs amplify the voice of our diverse communities and provide the opportunity for our people to contribute, connect and drive inclusion.  Our ENG communities are focused on gender equity, LGBTIQ, First Nations, mental health, domestic and family violence, accessibility, and families and carers.

Diversity, Equity & Inclusion at IAG

IAG’s Diversity, Equity & Inclusion Framework describes our approach to building a diverse and sustainable workforce that is reflective of the customers and communities we serve, creating a culture of inclusion, and fostering a sense of belonging for our people. To find out more about Diversity, Equity & Inclusion at IAG please click here.

Aboriginal & Torres Strait Islanders at IAG

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Aboriginal & Torres Strait Islanders at IAG

At IAG, our vision for reconciliation is that Aboriginal and Torres Strait Islander peoples, businesses and communities will be safer, stronger and more confident as we partner with Indigenous-led organisations and engage the passion of our people. . 

As part of our Elevate Reconciliation Action Plan, we have made a commitment to increase Aboriginal and Torres Strait Islander employment to 2% of our Australian workforce by December 2021 and 3% by end of 2023. Our Reconciliation Action Plan commitments provide a strong pathway to help us achieve our target. 

First Nations Employee Network Group 

Mission: To create a sense of belonging and connectedness for our First Nations employees. Creating greater cultural awareness at IAG through the acknowledgement and celebration of Australian Indigenous culture

What is an ENG at IAG?

At IAG, we celebrate inclusion and have a rich tapestry of diversity represented in part through our Employee Network Groups (ENGs). Our ENGs amplify the voice of our diverse communities and provide the opportunity for our people to contribute, connect and drive inclusion.  Our ENG communities are focused on gender equity, LGBTIQ, First Nations, mental health, domestic and family violence, accessibility, and families and carers.

Diversity, Equity & Inclusion at IAG

IAG’sIAG’s Diversity, Equity & Inclusion Framework describes our approach to building a diverse and sustainable workforce that is reflective of the customers and communities we serve, creating a culture of inclusion, and fostering a sense of belonging for our people. To find out more about Diversity, Equity & Inclusion at IAG please click here

Maori & Pasifika at IAG

IAG

Matou Tagata Pasifika Group 

Mission: To recognise all Pasifika & non-Pasifika communities at IAG by advocating inclusion & sharing our Pasifika values.

What is an ENG at IAG? 

At IAG, we celebrate inclusion and have a rich tapestry of diversity represented in part through our Employee Network Groups (ENGs). Our ENGs amplify the voice of our diverse communities and provide the opportunity for our people to contribute, connect and drive inclusion.  Our ENG communities are focused on gender equity, LGBTIQ, First Nations, mental health, domestic and family violence, accessibility, and families and carers.

Diversity, Inclusion and Belonging at IAG 

IAG’s Diversity, Inclusion and Belonging (DIB) Framework describes our approach to building a diverse and sustainable workforce that is reflective of the customers and communities we serve, creating a culture of inclusion, and fostering a sense of belonging for our people. To find out more about Diversity, Inclusion and Belonging at IAG please click here.

Disability Support at IAG

Disability diversity icon

At IAG, we are committed to creating an accessible work environment and helping to change attitudes towards people with disability in our broader community.

Accessibility and adjustments

We want our applications to be open to everyone. If you require any adjustments to fully participate in the application/interview process, please get in touch with our Talent Acquisition team by emailing [email protected]

Accessibility Employee Network Group 

Mission: To remove accessibility barriers that limit customers' and colleagues' sense of value and their use of our services, systems and processes.

What is an ENG at IAG? 

At IAG, we celebrate inclusion and have a rich tapestry of diversity represented in part through our Employee Network Groups (ENGs). Our ENGs amplify the voice of our diverse communities and provide the opportunity for our people to contribute, connect and drive inclusion.  Our ENG communities are focused on gender equity, LGBTIQ, First Nations, mental health, domestic and family violence, accessibility, and families and carers.

Diversity, Inclusion and Belonging at IAG 

At IAG, we celebrate inclusion and have a rich tapestry of diversity represented in part through our Employee Network Groups (ENGs). Our ENGs amplify the voice of our diverse communities and provide the opportunity for our people to contribute, connect and drive inclusion.  Our ENG communities are focused on gender equity, LGBTIQ, First Nations, mental health, domestic and family violence, accessibility, and families and carers. here.

Gender Equality at IAG

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Women in Senior Management

We have set a target to have women represent 50% of our Senior Leadership roles by 30 June 2023. We define Senior Leadership roles as our Group Executive, Executive General Managers and Executive Managers.  

We introduced this new target in 2020 after reaching our initial target of 40% women in senior leadership roles by 2020. As at 30 June 2021, women represented 43% of senior leadership roles at IAG. This is an increase of 2.28% from the 2020 result of 40.72%.  More broadly, women represent 59% of our workforce.

Celebrating Women Employee Network Group 

Mission: To celebrate and actively support women at all stages in their careers. We raise visibility and awareness of gender equity and help drive positive change for women.

What is an ENG at IAG? 

At IAG, we celebrate inclusion and have a rich tapestry of diversity represented in part through our Employee Network Groups (ENGs). Our ENGs amplify the voice of our diverse communities and provide the opportunity for our people to contribute, connect and drive inclusion.  Our ENG communities are focused on gender equity, LGBTIQ, First Nations, mental health, domestic and family violence, accessibility, and families and carers.

Diversity, Inclusion and Belonging at IAG 

IAG’s Diversity, Inclusion and Belonging (DIB) Framework describes our approach to building a diverse and sustainable workforce that is reflective of the customers and communities we serve, creating a culture of inclusion, and fostering a sense of belonging for our people. To find out more about Diversity, Inclusion and Belonging at IAG please click here.

LGBTQ+ at IAG

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Trans and Gender Diverse applicants

We understand the unique challenges and concerns that trans and gender diverse applicants may have throughout the recruitment process. If you would like to understand more about the process and how we can support trans and gender diverse applicants please email [email protected]

Pride Employee Network Group 

Mission: To champion the inclusion of all rainbow communities, families, whanāu and allies so that everyone feels safe to bring their whole self to work.

What is an ENG at IAG? 

At IAG, we celebrate inclusion and have a rich tapestry of diversity represented in part through our Employee Network Groups (ENGs). Our ENGs amplify the voice of our diverse communities and provide the opportunity for our people to contribute, connect and drive inclusion.  Our ENG communities are focused on gender equity, LGBTIQ, First Nations, mental health, domestic and family violence, accessibility, and families and carers

Diversity, Inclusion and Belonging at IAG 

IAG’s Diversity, Equity & Inclusion Framework describes our approach to building a diverse and sustainable workforce that is reflective of the customers and communities we serve, creating a culture of inclusion, and fostering a sense of belonging for our people. To find out more about Diversity, Equity & Inclusion at IAG please click here.

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