- IT Graduate or final year student
- Passionate about Networking and Linux
- Grow your skills & develop professionally within a collaborative company
Are you in your final year of study or have you recently graduated? Do you have a passion for networking and are looking for an exceptional career opportunity?
Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry leading customer service model, we're trusted by our customers to provide the services that enable their business success.
What you will be doing
We are currently recruiting for 24 month Industry Program placements with the option of a third year and a career path within our growing and successful business.
As a Tier 1 Engineer in our Hosting Management Centre (HMC) you will manage inbound customer queries via phone, email and web chat. You will be responsible for proactive monitoring of our highly sophisticated Intellicentre facilities and Macquarie's managed customer infrastructure. Your role will entail technical diagnostics and restoration of Hosting services, either resolving on first call or escalating where necessary, but always keeping customers informed and up to date.
What's in it for you?
- Advanced OTJ Training in Networking, Virtualization, ITIL, Linux and many more technologies
- Great CBD Location, close to central station
- Competitive remuneration package
- Guaranteed commitment from us for 24 months
- Incremental salary increases based on our certification training
Is this for you?
- You are the person family and friends call upon to setup a home network or fix anything technology related at home
- You have setup your own home network
- You have a keen interest and are passionate about talking to customers
- You love problem solving and are always up for a challenge
- You are resilient and adaptable
- You will need to be able to obtain security clearance, this means you need to be an Australian citizen
If you tick these boxes, and are happy to consider shift work (7am til 4pm and 3pm til 12am shifts available) please apply today.