Payroll Specialist (Sydney)

About Qualtrics:

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Why We Have This Role

As a Payroll Specialist for the Asia-Pacific and Japan region, you will play a crucial role in ensuring accurate and efficient payroll processing, directly impacting the financial well-being of Qualtrics’ employees and contributing to our success. You will work closely with the Compensation, Payroll, Talent Acquisition and Benefits team to maintain seamless data flow and compliance with company policies and local legislation. This role provides an opportunity to take charge of payroll operations across several entities within the region (Australia, Japan, Singapore, India, South Korea, and Hong Kong) at a company focused on making business more human!

How You’ll Find Success

• Attention to Detail: Accuracy and precision in processing payroll and managing employee data changes.
• Strong Analytical Skills: Conducting audits and reconciling payroll items effectively.
• Effective Communication: Promptly responding to employee inquiries and coordinating information cross-functionally.
• Time Management: Thriving in a fast-paced environment with multiple country payrolls.
• Collaborative Mindset: Working with external payroll vendors and cross-functional teams to achieve goals.

How You’ll Grow

As a Payroll Specialist, you'll have various opportunities for growth and learning, including:

• Regional Payroll Expertise: Gaining valuable experience in processing payroll for multiple countries.
• Vendor Management Skills: Developing expertise in managing external payroll services and service-level agreements.
• Structured Promotions: Clear expectations of success and opportunities to promote
• Internal Mobility: Ability to explore other internal roles upon set time in seat to further your career. 
• High visibility and opportunities for involvement in regional projects
• Opportunity to work with regional and global Finance/Legal/People teams
• Career focused company events such as Career Development Week and leadership workshops such as ImpaQt

Things You’ll Do

• Ensure Accurate Payroll Processing: Process monthly payrolls accurately and timely, reflecting data changes.
• Vendor Management: Oversee external payroll vendors and ensure seamless service delivery.
• Data Coordination: Collaborate with cross-functional teams to promptly collect and verify payroll-related data.
• Compliance and Auditing: Conduct audits to ensure adherence to policies and regulations.
• Statutory Filings and Reporting: Manage annual returns and statutory filings related to payroll and benefits.
• Financial Reconciliation: Reconcile payroll items and generate monthly, quarterly, and annual reports.

What We’re Looking For On Your Resume

• Bachelor’s degree with a business-related major. Even better if you have studied finance, accounting, banking, mathematics and/or actuarial studies. 
• Strong Excel skills and proficiency in analysing data.
• Ability to handle high-volume workloads and prioritise tasks effectively.
• Exceptional attention to detail and commitment to delivering high-quality work.
• Excellent communication skills in English.

What You Should Know About This Team

Our Finance team at Qualtrics is a close-knit group of diverse, high-performing professionals, committed to driving financial excellence and supporting the company's growth. We value collaboration, creativity, and innovation. We believe in empowering our team members to take ownership of their roles while contributing to our collective success. Most importantly, we care about your experience as a valued member of the team.

Our Team’s Favourite Perks and Benefits

• Hybrid work - we’re returning back to office, however, we want to ensure our people are still feeling supported in doing their best work, wherever they are, when they want.
• Comprehensive compensation package with base, bonuses, long-term incentives and generous benefits.
• Frequent company and team events.
• Top-of-the-range private health insurance.
• Quarterly Wellness Benefit: spend it on activewear, the gym or sports fees - we want you to be your healthiest!
• Annual 'Experience Bonus': As an Experience Management company, Qualtrics supports it's employees to have great experiences of their own with an annual bonus
• Catered lunches (in office) five days a week with a different cuisine to pick from every day!
• We've got you covered! Qualtrics takes care of your monthly mobile phone expenses and provides reimbursement for public transport to and from the office.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.