Network Administrator

We are recruiting an experienced Network Administrator for Electrical, Communication and Maintenance contractor specialising electrical, data and communications, high voltage, audio-visual, engineering. The job responsibilities are listed as below: -

• Troubleshoot, diagnose and solve network problems and IT systems.
• Provide customer service as well as first and second level technical support to clients via phone calls.
• Trouble shoot network problems and direct site crew on investigation and rectification.
• Provide technical knowledge to clients and support crew in finding solutions for network and IT systems.
• Assist project teams in the deployment of network and IT systems and infrastructure.
• Implement new network solutions and /or improving the efficiency of current networks.
• Install, configure and support network equipment such as servers, routers, switches etc.
• Maintain technical documentation.
• Regular monitor of Network and IT systems.
• Provide paperwork and any relevant documentation in timely manner.
• Complete regular reporting when required.
• Communicate regularly and notify any client issues immediately to Management.
• Assist with additional administration tasks as required.
• Monitor and ensure all works completed are in compliance with Australian Standards and Host Update network equipment to the latest firmware releases.
• Update Network Management to match the site installation.
• Participate in client and Host Employer quality audits and process.
• Ensure safety processes and procedures are completed and meet Host Employer’s and Client’s requirements.
• Comply with all Host Employer policies and procedures.
• Arrange scheduled upgrades. Communicate relevant technical or client related issues to the applicable position/ department.
• Report network stouts to key stakeholders.
• Provide maintenance where required to ensure correct solutions are recommended.
• Prepare ICN quotes for major projects in conjunction with ICN Project Manager.
• Generate quotes for minor works. Regularly engage with the Vendors such HP/Aruba, Cisco etc.
• Provide support to technologies project teams when required. Ensure all activities (administrative and non-administrative) are completed within an accurate and timely manner.
• Employer’s safe operating procedures and quality processes.
• Ensure high quality workmanship is evident in all works.
• Conduct all activities by following safety standards and requirements to perform tasks.
• Follow Safe Operating Procedures (SOP) at all times and ensure others are following procedures.
• Represent Host Employer to assist with safety compliance as well as safety activities on site.

Qualification/Experience Required

• Degree in Information Technology
• Completed White Card (essential)
• Competent in Local Area Network (LAN) and Wireless networks
• Solid understanding of B2B customer service

Technical Knowledge

• Microsoft Server 2019 including Active Directory, DNS and DHCP services.
• Wireless solutions such as Meraki and Aruba.
• WIFI 5 and WIFI 6.
• Network Management Platforms such as ManageEngine.
• A basic understanding of Cisco and HP networking – Switching Including L2 and L3 configurations.
• VOIP Telephone systems.
• Checkpoint and Sophos- Firewall and Cybersecurity.
• Copper and Fibre Cabling systems.
• Accessing of active equipment remotely.
• Microsoft Office (Word, Excel, PowerPoint, Access), Microsoft Exchange.
• Salary negotiable based on experience. It's a full time role for immediate start. Only candidates with valid work visa will be considered for the role.

Employer has a culture underpinned by the values of teamwork, pride and professionalism. Host believes that workforce is the driving force behind the organisation and as such invest in their careers and futures through training and development programs designed to specifically address trade skills, project management, electrical engineering, safety and leadership. 

If you are interested in the role, please apply within or send your resume to [email protected]