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Customer Service Consultant - Contact Centre - Full Time

What do I need?

You will have previous experience working in a fast-paced environment, delivering excellent customer service in line with agreed service levels. Additionally, you are a creative problem solver and will strive to find the best possible outcome for your customers by working in partnership with your network. You’ll also work well in an evolving environment and would describe yourself as adaptable.  

You will have ability to manage multiple priorities with a high degree of accuracy. As well as being able to build positive and efficient relationships across the business and with customers while actively promoting a strong risk and compliance culture. In addition, the below requirements will also be highly regarded: 

  • Clear verbal, and written communication skills
  • Strong interpersonal skills with a focus on collaboration, co-operation, and communication 
  • Experience in banking and finance will be of advantage 

This is a phone based contact centre role that operates on a rotational shift roster between the hours of 8:30 am – 6:30 pm Monday to Friday. To be eligible for this role you must be available during these times.

Closed 14 days ago
Closed 14 days ago
  • Job type:Entry Level Jobs
  • Disciplines:

    All Disciplines

  • Work rights:

    Australian Permanent Resident, New Zealand

    ...
  • Locations:

    Sydney

  • VACANCIES

    30

  • Position Start Date

    Ongoing

  • Closing Date:13th Jul 2021, 7:27 am

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