Design researchers help shape our products. We understand how people use Xero, then we work with cross-disciplinary teams to build the most delightful and effective experiences.
We plan, research, analyse, and share insights about the attitudes and behaviours of current and future Xero users. The design research team focuses on the problem identification part of the design process.
As a graduate design researcher, you’ll develop research programmes, conduct studies, analyse results, and report back to product teams.
The product design team challenges assumptions and ideas to make the software helpful and easy to use. We work through ideas and designs with customers, engineers, researchers, writers, and product managers, and we prototype experiences quickly.
What we need from you
You’ll be a great listener and able to put yourself in other people’s shoes. You’ll have an analytical side and a knack for crafting beautiful user experiences.
We’re looking for applicants with a degree in a relevant field such as design, anthropology, psychology, or any field with a research focus.
- be an excellent communicator and team player
- be a problem solver who can take a logical, analytical approach while being user-focused
- be creative, agile, motivated and passionate people
- like to question the status quo and take initiative
If this sounds like you, get in touch! We’d love to hear from you.
How to apply
We’ll need a copy of your CV, cover letter, portfolio and links to online projects, your website or Behance pages and anything else you want to show us.
We’ll also need a copy of your academic transcript – we know it won’t be complete until the end of the year, so just send us everything so far.
In your portfolio you should include examples of a few research projects you’ve worked on that you’re proud of
We want your portfolio to show:
- methods you've used and why you picked them
- your analysis style
- your outcomes
For the first interview, we’ll ask you to prepare a case study in advance and take us through the process. We’ll send you more information on what to prepare beforehand.
You need to be a citizen or permanent resident to apply. We’ll need a copy of your passport and/or visa for a start date in Feb 2022.
Applications open 1 May 2021 and close 30 June 2021.
- Job type:Graduate Jobs
Design and User Experience
- Work rights:
Australian Citizen, Australian Permanent Resident
- Closing Date:30th Jun 2021, 7:00 am