Part-time Work in Hospitality
Why work in hospitality?
The food services and hospitality industry is a thriving one that employs hundreds of thousands across the country. With the emergence of “coffee culture” and the abundance of restaurants, cafes, bars, pubs and hotels across the nation – the food services industry is booming, raking in billions of dollars of revenue. In this industry, the demand for casual or part-time staff has never been higher. In addition, the tourism and hotels industry is also growing.
The median hourly rate for casual/part-time hospitality work varies from close to the award ($15.96/hr) for waitstaff, $17 for kitchen hands and $18/hr for baristas; to $20-24 for chefs and bartenders.
Hospitality is a good choice of employment for overseas students who do not have a permanent residency or citizenship visa.
Part-time hospitality jobs
The role of waitstaff is a complex and demanding one – requiring one to welcome customers, supply them with water, take their orders, answer their questions, bring them their food in a timely fashion, solve their problems and satisfy their complaints – as well as clearing and cleaning tables – all under extreme time pressure, and with a genuine smile. When a café or restaurant is full, this is an extremely challenging job – however many people find the high-intensity environment very enjoyable.
- Kitchen Hand
The kitchen hand is an essential back-stage job. The role involves assisting the chef with any task they need doing – including prepping the food, helping to cook and serve it, and washing the dishes.
The barista’s role is to make coffee – usually thousands of cups per day. This job requires some training and usually accreditation. Fortunately an accredited barista training course can be completed in a single day, for around $120.
A bartender serves alcoholic drinks to customers, such as beers, wines and cocktails. An RSA certificate (responsible service of alcohol) is required for this job, but this can be obtained in a single 4 hour course of around $70. In addition, a course in bartending is usually required. Again this can be attained quite quickly and relatively cheaply.
What kind of skills do you need in hospitality?
The skills required for hospitality work depend on the job – while waitstaff and kitchen hands require minimal on-the-job training, bartenders and baristas (and other more specialised jobs like chefs) require a level of outside certification. All hospitality workers need to have friendly attitudes, good hygiene standards as well as good communication and teamworking skills.
Types of companies offering hospitality jobs
Most part-time hospitality jobs are small businesses such as corner coffee shops and local restaurants. However there are some huge companies working in the industry including fast-food chains like McDonalds, KFC, Hungry Jack’s, Wendy’s and Domino’s Pizza.
What will you learn in hospitality?
- Time management
- Problem solving
- Working under pressure
- Initiative and leadership
- Conflict management